9
XD1215 OPERATION
Troubleshooting
Problem
Cause
Action
Yellow wire not connected or incorrect voltage
Red wire not connected or incorrect voltage
Check connections for proper voltage
(11~16VDC)
Black wire not connected
Check connection to ground
Fuse blown
Replace fuse
Speaker wires not connected
Check connections at speakers
One or more speaker wires touching each
other or touching chassis ground
Insulate all bare speaker wires from
each other and chassis ground
Yellow or red wire touching chassis ground
Check for pinched wire
Speaker wires touching chassis ground
Check for pinched wire
Incorrect fuse rating
Use fuse with correct rating
Unit is not mounted correctly or backstrap is
not secure
CD mechanism position out of alignment
CD transit screws still in place
Check mounting sleeve and backstrap
support
Physical defect in media (CD, CD-R or CD-RW)
Check media for scratches
Press EJECT for 3 seconds to reset
CD mechanism position
Remove 2 transit screws located on top
of the unit.
Unit will not turn on
(no power)
Unit has power
(but no sound)
Unit blows fuses
Excessive skipping
Unit will not accept
a disc
Error Codes
Error Code
Cause
Action
ER-1 appears on display
Disc error
Press eject or RESET
ER-2 appears on display
Mechanism error
Press eject or RESET
ER-3 appears on display
Servo error or disc is in upside down
Press eject or RESET
NOTE:
If you should require additional information or have any performance related questions,
please visit our website at www.dualav.com or contact us by one of the following methods:
Call us toll-free at 1-866-382-5476
E-mail us at [email protected]
Do not return the unit to the retailer.