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GENERAL TROUBLESHOOTING
SYMPTOM
SOLUTION
Check the main power cable and that it is
plugged into a power socket.
Check that the mains power is switched on.
There is no picture.
Ensure that the decoder is switched on (see
above).
Check that the correct channel has been
selected on the TV.
Check that you are not in audio services by
pressing the TV button.
The decoder does not display any
message on the front panel or the
decoder has no power.
There is no sound.
See “No Picture” above.
Check that the volume level of the TV and decoder
are correct.
Check that the TV or decoder are not in Mute
mode.
Remote Control does not work.
Point the remote control directly at the decoder
front panel display.
Check the batteries of the remote control
and replace if required.
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MultiChoice 933 Digital Satellite Decoder