Blue LED Status
(Normal Mode)
What It Means: Wireless Communicator Status/Communication Indicator
Blue LED
FLASHING
The blue LED will flash one time when the 3G4010CF transmits a signal and two times when a kiss-off is
received.
NOTE:
Blue LED is always OFF when 3G4010CF is used as a primary communicator.
# of
Flashes
Trouble Type
Trouble Notes
Red Blue
On On No Signal Strength
l
Verify SIM card is activated.
l
Ensure the antenna cable is plugged securely into the radio connector.
l
If the SIM is active, connect a battery to the unit and test various locations for
good/excellent signal strength.
l
Connect an antenna extension kit (GS8-ANTP, GS-15ANT, GS-25ANT or GS-
50ANT).
1
Off Wireless Network Trouble
l
Ensure the SIM card has been activated.
l
The antenna cable should be plugged securely into the radio connector.
l
Ensure there is good signal strength (at least one green light ON).
l
Verify the installation area is not experiencing a network outage.
2
Off Battery Trouble
l
If a battery is not used in the installation, ensure that the "Internal Battery
Connected" is not selected in C24 Communications.
l
If a battery is used in the installation, verify the battery is connected properly
l
Measure the battery under load and verify it is charged to at least 11.8VDC. If
not, wait at least 1 hour for the battery to charge.
l
Remove the battery and measure the voltage; the voltage should be at least
11.8VDC.
l
Verify the input DC supply is rated at 13.8VDC @ 180mA minimum.
l
Replace battery
3
Off Input Power Trouble
l
Ensure the power source connected to the 3G4010 is providing 13.8VDC @
180mA.
1 Flash Insufficient Signal Strength
l
Ensure the antenna cable is plugged securely into the radio connector.
l
If the SIM is active, connect a battery to the unit and test various locations for
good/excellent signal strength.
l
Connect an antenna extension kit (GS8-ANTP, GS-15ANT, GS-25ANT or GS-
50ANT)
2 Flash Not Used
3 Flash
C24 Communications
Configurations Trouble
l
Ensure the SIM card is activated and correctly initialized through C24
Communications.
1
On Radio/SIM Trouble
l
Ensure the SIM Card is inserted correctly and firmly.
l
Ensure the antenna cable is plugged securely into the radio connector.
2
On
Receiver Not Available
Trouble
l
Contact the monitoring station to verify that the 3G4010CF programming is
correct (port, IP address, DNIS).
l
Contact your central station to verify they are not experiencing any receiver
issues.
3
On Supervision Trouble
l
Contact your central station to verify they are not experiencing any receiver
issues.
4
On Tamper Trouble
l
Ensure the front cover is secured and the case tamper is closed.
The Red light will flash to indicate various trouble conditions outlined previously. If multiple trouble conditions are present, the
red light will flash according to the highest priority trouble. For example, if both a 3G4010CF wireless network trouble (one
flash) and a low battery trouble (two flashes) are present; the red light will flash one time. Once the 3G4010CF wireless network
trouble condition is corrected, the red light will then begin flashing two times.
General Troubles With Your System
The control panel is displaying a
telephone line trouble condition
l
Ensure T1 and R1 of the 3G4010CF are wired to the TIP and RING terminals
of the control panel.
l
If the 3G4010CF is being used as the primary communicator, the blue light will
always be OFF.
l
If the 3G4010CF red light is FLASHING, refer to the troubleshooting chart in
this guide.
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