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Warranty Policies and Claim Procedures
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Warranty Claim Procedure
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All warranty credits must be processed with the DRYAIR Warranty Claim Form.
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All warranty parts, unless otherwise specified, are to be returned to DRYAIR along with a
completed Warranty Claim Form.
Note: Prior to returning warranty parts, please call for an authorization number and
shipping instructions from the Warranty Department in Canada.
Location of Warranty Depot:
DRYAIR Manufacturing Corp.
400 Service Road
Box 126
St. Brieux, SK, Canada
S0K 3V0
Ph. 1 (888) 750-1700
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Each warranty claim should only refer to one serial or production schedule numbered unit.
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Warranty parts are to be tagged with a warranty claim number.
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When claiming for warranty labour, the allowable warranty labour rate will be $65.00/hour. The
factory reserves the right to adjust the number of hours claimed where deemed necessary.
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The factory may at times specify allowable labour for certain warranty procedures.
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Mileage and travel time, to and from the customer are not eligible for warranty credit.
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Freight charges for warranty parts are not eligible for warranty credit.
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Labour flat rates for component changes:
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Electrical Components - 0.5hr
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Relays
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Switches
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Thermostats
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Breakers
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Electric Motor Changes -1hr
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Hose Reel
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Plumbing Components - 1hr
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Flow Reverser
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Flow Switch
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Valves
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Glycol Pump Changes - 2hrs
Note: Other labour charges will be at the discretion of DRYAIR
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