GB
7
AFTER SALE ASSISTANCE
1. Pack it carefully.
2. Enclose your name, address and day time telephone number.
3. Give the reason why you are returning it.
4. If within the guarantee period, state where and when it was purchased and include a
valid proof of purchase. (e.g. receipt).
5. Send it to our Service Centre at the address below.
SERVICE CENTRE
PO BOX 166 - Middlewich - Cheshire - CW10 0ZU - Tel: 01606 837222
E- mail: [email protected] - www.dreamlanduk.co.uk
REGULAR SERVICING
The appliance must be repaired at the manufacturer’s Service Centre, the defective
appliance, if under guarantee, must be sent to the Service Centre for replacement repairs
with a proper receipt or invoice that attests the date of sale or purchase.
Your blanket should be returned for a safety inspection at least once every 3 years. It should
be suitably packed with control, lead and original fitted plug.
To ensure minimum inconvenience, please return your blanket for routine safety inspection
between April and September.
SERVICE CENTRE
PO BOX 166 - Middlewich - Cheshire - CW10 0ZU - Tel: 01606 837222
E- mail: [email protected] - www.dreamlanduk.co.uk
Problem
Solution
The stand by light on the
control is flashing
Check that the blanket connection is pushed fully home
Blanket or control is faulty. If the blanket is damaged, discontinue
use and return it to our Service Centre for a safety inspection.
The supply cord or any wiring
is damaged
The appliance must be returned to the Service Centre for
replacement to prevent a hazard.
Do not attempt to repair it yourself.
Damage to the control switch
Discontinue use and return it to our Service Centre
for a safety inspection.
Fabric rucking or creasing
Discontinue use and return it to our Service Centre
for a safety inspection.
Wear or tear on the fabric
Discontinue use and return it to our Service Centre
for a safety inspection.
Heat discolouration of fabric
Discontinue use and return it to our Service Centre
for a safety inspection.
The product has been misused
or accidentally damaged
Discontinue use and return it to our Service Centre
for a safety inspection.
