One-Year Limited Warranty
This warranty gives you specific legal rights. You may also have other rights that vary
from one jurisdiction to another.
THE WARRANTIES GIVEN HEREIN, TOGETHER WITH ANY IMPLIED WARRANTIES
COVERING THE HARDWARE, INCLUDING ANY WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN
DURATION TO ONE YEAR FROM THE DATE OF DELIVERY TO PURCHASER.
Data Protection Solutions by ARCO
(“DPS”) warrants to the Purchaser that DPS’
hardware is free from defects in workmanship or material under normal use and service.
This warranty commences on the date of delivery of the hardware to the Purchaser. Any
claim under the warranty must include a dated proof of purchase or invoice. In any
event, DPS’ liability for defective hardware is limited to repairing or replacing the
hardware.
During the warranty period, DPS agrees to repair or replace, at its sole option, without
charge to Purchaser, any defective component part of the hardware. To obtain service,
Purchaser must contact Technical Support to obtain a Return Merchandise
Authorization (RMA) number. Return the hardware to DPS or an authorized DPS
distributor in an adequate container for shipping. The postage, shipping and insurance
charges incurred in shipping to DPS will be paid by Purchaser and all risk for the
hardware shall remain with Purchaser until such time as DPS takes receipt of the
hardware. Upon receipt, DPS will promptly repair or replace the defective unit and then
return said unit to Purchaser, postage, shipping, and insurance prepaid. DPS may use
reconditioned or like new parts or units, at its sole option, when repairing any hardware.
Repaired products shall carry the remaining warranty period pertaining to original
purchase. This warranty is contingent upon proper use of the hardware by Purchaser
and does not cover:
hardware or software incompatibility
(covered under DPS’ 30 Days
Money Back Guarantee Policy),
damage due to accident, unusual physical, electrical, or
electromechanical stress, neglect, misuse, failure of electric power, air conditioning,
humidity control, transportation, operation with media not approved by DPS, or
tampering with or altering of the hardware.
