ORACLE V1.4 ©2007-2008 DIGITAL PRODUCTS COMPANY
P
AGE
7
Jan-2008
D
ISCLAIMER
Digital Products Company, or their distributors, have no control over the installation and use of their
products. As such, no liability may be assumed, nor will any liability be accepted, for any damages
resulting from the use of this product. Under no circumstances will the buyer be entitled to
consequential or incidental damages. Use at your own risk. By act of installing it, the buyer accepts all
resulting liability.
DIGITAL PRODUCTS COMPANY
90 Day Limited Warranty
COVERAGE:
This product is warranted to be free from defects in parts and workmanship for a period of 90 days. Digital Products Company (DPC) will repair or
replace (at its option) the product and any of its parts which fail to conform to this warranty. The warranty period begins on the date the product
was first purchased. This warranty is in lieu of all other expressed warranties. DPC does not assume or authorize any party to assume for it any
other obligation or liability. T
HIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS
.
Y
OU MAY HAVE OTHER RIGHTS
,
WHICH VARY FROM STATE TO STATE
.
MODIFICATIONS:
Any modifications or repair by anyone other than Digital Products Company (DPC) or its authorized agents will void this warranty.
N
OT
C
OVERED IN THE WARRANTY
(EXCLUSIONS):
1. Malfunctions due to improper installations, non-authorized repairs, tampering, misuse, dropping impact or modification.
2. Possible incompatibility with other A/V equipment.
3. Damage due to acts of God, lightning or accident.
4. Incidental or consequential damages, including damages from delay or loss of use, or equipment damage to other customer owned
equipment .
5. Any product whose serial number has been altered, defaced or removed.
6. Batteries, cords, wall mounted transformers, cosmetic parts or routine maintenance.
7. Adjustment of customer-operated controls and features as explained in the instruction guide.
WHEN SERVICE IS NEEDED DURING THE WARRANTY PERIOD:
1. Contact DPC using the “contact us” link instructions found at www.dpcav.com. Please provide the model name, serial number, purchase date,
and specific details to the problem. If DPC determines that service is required, they will issue a Return Authorization (RA) number and they will
request that you return the unit.
2. Pack the unit in its original packing materials (or suitable equivalent) with all accessories. Place this in a larger shipping carton and include
sufficient filler to protect the unit from shipping damage. DPC is not responsible for shipping damage due to poorly packaged units.
3. Write the RA number on the outside of the shipping carton. Include inside the carton a note describing the problem, your name and STREET
ADDRESS, the RA number, and a photocopy of the sales receipt.
4. Ship the instrument prepaid and insured to Digital Products Company, 134 Windstar Circle, Folsom, CA 95630 USA. Your unit will be returned
to you using DPC’s preferred shipping method. Deliveries of warranty repairs outside the USA are at the customer’s expense.
WHEN SERVICE IS NEEDED AFTER THE WARRANTY PERIOD:
1. Try to resolve the problem by contacting DPC’s technical support department. Please provide the model name, serial number, and a description
of the problem. You must provide your fax number or e-mail address if you are outside the USA.
2. If the technical support agent determines the problem requires service then DPC will issue an RA number and provide payment and return
shipping instructions.
DIGITAL PRODUCTS COMPANY
