SECTION 5 Troubleshooting
0855855eng
6/08
5–3
Symptom
Possible Cause / Problem
Reference / Action
Not Printing
Printhead(s) not enabled
IN, 3, PH Enable
Job not selected
OP, 3, Selecting a Job
Machine not online
OP, 2, LED Indicators
Incorrect print registration
OP, 3, Setting the Registration
IN, 3, Registration/Spacing
Product sensor not functioning
Fixed Spacing Mode
OP, 3, Setting the Registration
IN, 2, Installing a Product
Sensor
IN, 3, Print Trigger
IN, 3, Registration/Spacing
Incorrect encoder setting
IN, 2, Installing an External
Encoder
IN, 3, Encoder Settings
Possible printhead failure
SE, 6, Replacing the
Printhead
Printing Poorly
Light print
Density setting too low
IN, 3, Image Density
Throw distance too far
IN, 2, Mounting the Printhead
Printhead voltage setting
SE, 4, Printhead Voltage
Missing prints
Incorrect print registration
OP, 3, Setting the Registration
IN, 3, Registration/Spacing
Incorrect product sensor
location
IN, 2, Installing a Product
Sensor
Gap between cartons too small
Check for small gaps; may
need different setting
Intermittent encoder problem
IN, 2, Installing an External
Encoder
SE, 4, Print Station; Encoder
Print in wrong location
Incorrect print registration
IN, 3, Registration/Spacing
IN, 5, Encoder Line Speed
Incorrect product sensor
location
IN, 2, Installing a Product
Sensor
Incorrect printhead location
IN, 2, Mounting the Printhead
Slipping encoder
IN, 2, Installing an External
Encoder
SE, 4, Print Station; Encoder
Smudged / blurred
Throw distance too far
IN, 2, Mounting the Printhead
Use Printhead Slide Assembly
option
Содержание Markem-Imaje 5200
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