Dok CR25, Руководство пользователя

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Troubleshooting
PROBLEM POSSIBLE SOLUTION
Cannot complete
Wi
- Fi network setup
» Make sure the speaker has power and is charged .
» Make sure you are connecting to the correct
Wi
-
Fi network
.
» If using a dual band wireless router , be sure to
use the 2 . 4GHz band .
» Be sure to enable Wi
-
Fi on your mobile device
.
» Test your internet connection by loading / reloading
a web page . If you cannot load the page , you
may need to restart your router .
» Uninstall then reinstall the app , power the speaker
OFF , then ON , and restart setup .
Intermittent audio / Audio
doesn ’ t play
» Make sure the volume on the speaker or your
connected device is not too low .
» Interference or weak Wi
-
Fi signal may be
interrupting reception ( possible sources could be
microwaves , cell phone signals , etc .). Move the
system to another location to test
.
» Stop other applications that may be streaming
media from the internet .
Bluetooth won ’ t play or
fails to connect
» Make sure the volume on your Bluetooth device is
turned up to an audible level .
» Make sure the speaker has power and is charged .
» Make sure both the speaker and your device are
in Bluetooth mode .
» Stay within 3 ft . of the speaker when pairing .
Aux In won ’ t play » Make sure the audio cable is f
i
rmly connected to
the audio ports of both devices .
» Make sure the volume on the speaker or your
connected device is not too low .
» Press the
Source/
button to manually switch
to AUX i
n mode .
White noise / Speaker will
not function properly
» Power the speaker OFF , then ON again .
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