Symptom
Possible Cause
Solution
No sound:
Power cord disconnected or
loose.
Check the connection or the power
cord.
Bluetooth not paired or
disconnected.
Pair the Bluetooth.
AUX IN cable disconnected
or loose.
Check the connection.
Paired with Bluetooth but
AUX IN cable is
connected.
Disconnect the AUX IN cord.
Smart Device’s system
volume is too low.
Increase the system volume.
Battery ran out.
Connect the power cable to charge
the battery.
Sound is
distorted:
Volume level is too high.
Decrease the volume.
Sound source is
distorted.
If the Smart Device’s sound
source is old or poor quality,
distortion and noise are easily
noticed with high-power speakers.
Try a different audio file from a
trusted source.
Troubleshooting
11
