e.
You can also slightly wet the area as water helps to conduct the electric static.
9.
There is a delay between when I push the orange shock button and when the shock happens.
a.
When the battery is low there may be a delay with the shock function. Make sure the
remote and receiver are fully charged.
b.
Do not hold down the shock button. Try giving one quick press.
10.
Can I remove the metal prongs and just use the beep and vibrate settings?
a.
No. The metal prongs cannot/shouldn’t be removed. Removing them will cause the collar
to be ineffective.
b.
If you don't want to use Static/Shock you can set the “shock level” to the minimum.
c.
Silicone caps that come with the training collar can be placed on the prongs. This will
slightly lessen the strength of the shock through the prongs. (Extra or replacement silicone
caps can be purchased at):
https://www.amazon.com/DOG-CARE-Training-Replacement-
Caps
d.
Note: Both prongs need to be in contact with your dog’s skin for the shock to work.
e.
Note: The collar should not be worn for over 8 hours. You should often check the area
where the prongs contact your dog and make adjustments as necessary to avoid irritation.
f.
Never use the collar with receiver attached to a leash. The metal prongs could hurt your
dog.
11.
What size dog is this collar for?
a.
The collar fits dogs from around 10 lbs to 100 lbs. The belt is adjustable and fits neck sizes
from 9.8 inches to 24.8 inches.
12.
The collar/belt does not fit my dog.
a.
The collar is adjustable. When fitting the training collar on your dog you should be able to
fit one finger between the collar and your dog’s neck.
13.
Can I purchase the collar or the remote separately?
a.
No, sorry. The collar and the remote are only sold together as a package.
The TC08 can be ordered here:
https://dogcareglobal.com/collections/
or
https://www.amazon.com/DOG-CARE-Training-Collar
14.
Does the collar stop my dog from barking without using the remote controller?
a.
No. This collar is manually controlled by the owner/trainer. It is a training collar, not a
bark collar.
b.
DogCare, Inc. does sell an automatic, bark-activated collar:
https://www.amazon.com/DOG-CARE-Rechargeable-Bark-Collar
15.
The receiver is not waterproof.
a.
The receiver is Rainproof.
b.
The receiver is made of waterproof materials, but it is possible that water may get into
the charging port. Always make sure that the port is tightly covered. It might be helpful
to also cover the port with a strong tape to prevent water from getting in.
c.
If water gets into the receiver you could try to dry it with a hair dryer or stick it in dry