REPORTING SAFETY DEFECTS
In The 50 United States And
Washington, D.C.
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in addi-
tion to notifying FCA US LLC.
If NHTSA receives similar complaints,
it may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and
remedy
campaign.
However,
NHTSA cannot become involved in in-
dividual problems between you, your
authorized dealer or FCA US LLC.
To contact NHTSA, you may call the Ve-
hicle
Safety
Hotline
toll
free
at
1-888-327-4236 (TTY: 1-800-424-9153);
or go to http://www.safercar.gov; or
write to: Administrator, NHTSA, 1200
New Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also
obtain other information about motor ve-
hicle safety from http://www.safercar.gov
In Canada
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department imme-
diately. Canadian customers who wish
to report a safety defect to the Cana-
dian
government
should
contact
Transport Canada, Motor Vehicle De-
fect Investigations and Recalls at
1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/
PUBLICATION ORDER FORMS
• You can purchase a copy of the Owner's
Manual, Navigation/Uconnect Manuals or
Warranty Booklet. United States customers
may visit the Ram Truck Contact Us page at
www.ramtrucks.com scroll to the bottom of
the page and select the “Contact Us” link,
then select the “Owner’s Manual and Glove
Compartment
Material”
from
the
left
menu. You can also purchase a copy by
calling
1-866-726-4636
(U.S.)
or
1-800-387-1143 (Canada).
• Replacement User Guide kits or, if you
prefer, additional printed copies of the
Owner's
Manual,
Warranty
Booklet
or
Radio Manuals may be purchased by
visiting
or
by
calling
1-800-890-4038
(U.S.)
or
1-800-387-1143 (Canada). Visa, Master
Card, American Express and Discover or-
ders are accepted.
NOTE:
• The Owner's Manual and User Guide elec-
tronic files are also available on the
Chrysler, Jeep, Ram Truck, Dodge and SRT
websites.
• Click on the “Owners” tab, select “Owner
And Service Manuals”, then select your
desired model year and vehicle from the
drop down lists.
CUSTOMER
ASSIST
ANCE
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