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2005 Dodge Sprinter

15

HOW TO GET SERVICE

HOW TO GET SERVICE

I

N

C

ANADA

:

Warranty service must be done by an authorized Sprinter Dealer. If
you move or are travelling in Canada, warranty service may be
requested from any authorized Sprinter Dealer.

I

N THE

U

NITED

S

TATES

(

INCLUDING

U.S. 

POSSESSIONS AND

TERRITORIES

) 

AND

M

EXICO

:

If you are travelling temporarily in the United States or Mexico, and
your vehicle remains registered in Canada, your DaimlerChrysler
Canada Warranty will still apply. Service may be requested from any
authorized Sprinter Dealer. 

I

N A FOREIGN COUNTRY OUTSIDE OF

N

ORTH

A

MERICA

:

If you are travelling temporarily outside of North America, and your
vehicle remains registered in Canada, you should take your vehicle to
an authorized Sprinter Dealer. If the authorized dealership charges
you for repairs which you feel should be covered under your
warranty, please get a detailed receipt for the work done. When your
vehicle returns to Canada, contact the DaimlerChrysler Canada

Customer Assistance Centre (page 18) for reimbursement
consideration. Reimbursement will not be considered if the vehicle
does not return to Canada.

I

F YOU MOVE

:

If you are moving to another country, be sure to contact the customs
department of the destination country before you move. Vehicle
importation rules vary considerably from country to country.

If you are moving to the United States

, be sure to also contact 

the DaimlerChrysler Motors Customer Assistance office at 

1-800-992-1997

to obtain the necessary documentation to register

your vehicle and to determine warranty eligibility in the U.S.

N

OTICE

:

If your vehicle is registered outside of Canada, and you have not
followed the procedure set out above, your vehicle will no longer be
eligible for warranty coverage of any kind. (Vehicles registered to
Canadian Government officials or military personnel on assignment
outside of Canada will continue to be covered by the Basic Warranty.)

Содержание 2005 Sprinter

Страница 1: ...2005 DODGE SPRINTER M A I N T E N A N C E S E R V I C E S C H E D U L E W A R R A N T I E S R O A D S I D E A S S I S T A N C E O P T I O N A L S E R V I C E C O N T R A C T S SV0509 E ...

Страница 2: ...me and address changes page 5 How to get service page 15 For 24 hour Roadside Assistance Dial 1 800 363 4869 Give us your Vehicle Identification Number licence plate number and odometer reading Tell us where you are and the number from which you are calling See page 20 for details ...

Страница 3: ...ns exactly what s covered how long each warranty lasts and what you must do to keep the warranties in force Please read the warranties and other information in this booklet carefully This booklet should be kept in your vehicle In this booklet DaimlerChrysler Dealer means any authorized dealer who sells and services Chrysler Jeep or Dodge vehicles DaimlerChrysler and DaimlerChrysler Canada mean Dai...

Страница 4: ...able to this vehicle is limited in duration to the duration of these limited warranties DaimlerChrysler Canada Inc shall not be liable for commercial loss special or consequential damages resulting from breach of these written warranties or of any implied warranty or condition OPERATION AND MAINTENANCE It is your responsibility under the terms of these warranties to operate and maintain your vehic...

Страница 5: ...his service however you may request warranty service for your vehicle from any authorized Sprinter Dealer See How to get service on page 15 NAME AND ADDRESS CHANGES The Canadian Motor Vehicle Safety Act requires vehicle manufacturers to notify owners if the correction of a safety related defect becomes necessary If you change your name or address or if you are a subsequent owner of this vehicle pl...

Страница 6: ...y installed DaimlerChrysler parts and equipment that is DaimlerChrysler parts or equipment installed by DaimlerChrysler or by the selling dealer before the vehicle was delivered to the first owner if the repairs were necessary because of a defect in material or workmanship Covered repairs will be done without charge using new or remanu factured DaimlerChrysler parts see page 16 TOWING IS COVERED I...

Страница 7: ...ective for 1 year or 20 000 kilometres whichever occurs first light bulbs and fuses wiper blades clutch discs and linings brakes rotors pads linings and drums windshield and rear window wheel alignment and wheel balancing receiver drier filter Tires are warranted by the tire manufacturers not by DaimlerChrysler For details see the tire manufacturer s warranty booklet in your glove box Your Sprinte...

Страница 8: ...ission control module bell housing oil pan seals and gaskets for listed components only Note Manual transmission clutch parts are not covered at any time Rear Wheel Drive Rear axle housing and all internal parts axle shafts axle shaft bearings driveshaft assemblies driveshaft centre bearings universal joints and yokes seals and gaskets for listed components only 5 160 DIESEL ENGINE WARRANTY These ...

Страница 9: ...osion Cosmetic or surface corrosion resulting from stone chips or scratches in the paint for example will not be repaired under this warranty If collision damage is obviously neglected and allowed to worsen until a hole develops this warranty will not cover the repair COLLISION DAMAGE If your vehicle is damaged in an accident and needs sheet metal repair or replacement be sure the body shop uses o...

Страница 10: ...led Maintenance instructions in your Owner s Manual and herein Only DaimlerChrysler parts should be used for maintenance and repair of your vehicle s emission control systems You should keep any receipts for maintenance service and pass them on to the next owner of your vehicle in case questions arise concerning maintenance DaimlerChrysler Canada has the right to deny warranty coverage if your veh...

Страница 11: ...ir ducts intake manifold intercooler vacuum transducer II Fuel Metering System electronic accelerator value sensor fuel injector fuel pump fuel rail pressure sensor low pressure sensor III Exhaust Gas Recirculation System EGR valve with integrated switching valve IV Exhaust exhaust manifold oxidation catalyst turbocharger V Engine Emission Control System Sensor camshaft position sensor crankshaft ...

Страница 12: ...d due to airborne fallout acid rain chemicals tree sap insects bird or insect droppings salt sand gravel road hazards hail windstorms lightning floods or any other event of nature Road salt car washes scuffs and scratches and everyday abrasion from sand and dirt can affect the appearance of a vehicle s wheels steel chrome and aluminum and other undercarriage parts Some surface corrosion with use i...

Страница 13: ...roperty commercial loss loss of income etc NON DAIMLERCHRYSLER MODIFICATIONS The warranties in this booklet do not cover repairs required because of non DaimlerChrysler modifications installation of special equipment or accessories or use of special materials fuels or additives This includes special bodies body conversions fuel system conversions trailer hitches window tints sunroofs theft alarms ...

Страница 14: ...ada See also page 15 TOTAL LOSS AND SALVAGE VEHICLES Any vehicle that is declared to be a total loss by any insurance company or is rebuilt after being declared to be a total loss or is otherwise designated as salvage scrap rebuilt or words of similar impact will no longer have any warranty coverage DaimlerChrysler Canada will deny warranty coverage without notice if it learns that a vehicle is in...

Страница 15: ...ranty please get a detailed receipt for the work done When your vehicle returns to Canada contact the DaimlerChrysler Canada Customer Assistance Centre page 18 for reimbursement consideration Reimbursement will not be considered if the vehicle does not return to Canada IF YOU MOVE If you are moving to another country be sure to contact the customs department of the destination country before you m...

Страница 16: ...alers reserve the right to make changes in vehicles built and or sold at any time without incurring any obligations to make the same or similar changes on vehicles which were built and or sold previously EXCHANGE PARTS To reduce the amount of time your vehicle is out of service due to repairs DaimlerChrysler may offer exchange service on some parts Mopar or Autopar brand exchange parts may be new ...

Страница 17: ...ou should know about cassette tapes and non commercial CDs Labels applied to tape cassettes and home recorded CDs may curl buckle or peel off This can result in ejection failure and repairs required to remove a stuck CD or cassette are not covered by warranty In addition some home recorded CDs of the CD R and CD RW formats may not be compatible with automotive CD players and may skip or produce er...

Страница 18: ...r dealer a reasonable length of time or number of opportunities to satisfy you In fact your dealer may contact DaimlerChrysler on your behalf 3 If the problem still has not been resolved please contact us at the address or toll free number shown and give us an opportunity to review your situation When you contact us please provide the following information Your name address and phone number The na...

Страница 19: ...ent third party through binding arbitration Our goal and that of our dealers is your complete satisfaction DaimlerChrysler Canada s participation in CAMVAP makes a valuable contribution to our achievement of that goal There is no charge for using CAMVAP CAMVAP results are fast fair and final as the award is binding on both you and DaimlerChrysler Canada CAMVAP has been implemented in all provinces...

Страница 20: ...ized Sprinter Dealership or to the Sprinter Dealership of your choice provided it is within a 35 kilometre distance of the point of breakdown STUCK If your vehicle is stuck in a ditch or snow on or adjacent to a public roadway and appears to be undamaged it will be winched to the nearest road surface If your vehicle is unable to proceed under its own power and a tow is required once the winch is p...

Страница 21: ...r Your odometer reading kilometres The location of your vehicle and the phone number where you can be reached Type of service needed tow flat tire battery boost etc Note In severe weather some delays may be expected You will have to personally authorize the service provided by the tow company If your vehicle is towed to a dealership you are responsible for contacting the dealership to authorize th...

Страница 22: ...r the influence of alcohol or drugs The program does not pay for parts tires repairs labour or vehicle storage Parts repairs or labour covered under a vehicle warranty will be provided by your Sprinter Dealer The program does not pay for towing required because of an accident For example if a vehicle is winched from a ditch or snowbank and is then determined to need a tow because of damage suffere...

Страница 23: ...ter must be arranged for and paid by you We will reimburse you for special transportation costs up to 300 per incident ROADSIDE ASSISTANCE IF YOU HAVE TO PAY If you have to pay for a service that is normally covered by the program you may claim reimbursement under the following conditions You must have called the toll free number first for assistance Towing claims must be accompanied by the origin...

Страница 24: ...le s factory warranty from the day of delivery and provide mechanical coverage on most major components when your factory warranty expires There are 3 types of plans available for purchase to suit most needs and the average length of ownership Vehicles placed in Police Taxi Limousine Postal or Ambulance service and all SRT vehicles may qualify for a service contract Please see your selling dealer ...

Страница 25: ... POWERTRAIN PLANS Powertrain plans complement the factory powertrain warranty by providing enhanced roadside coverage and car rental allowance if your vehicle is not drivable and must be kept overnight Certain plans also provide additional distance coverage Major components covered are engine transmission front wheel drive rear wheel drive 4 wheel drive 4x4 all wheel drive vehicles 2 GOLD PLANS Ea...

Страница 26: ... located throughout Canada and the Continental United States TRANSFERABLE AT NO COST The unexpired portion of the plan coverage may be transferred to the subsequent retail purchaser at no cost within 30 days of the date of sale Ask your dealer for details POSSIBLE HIGHER RESALE VALUE The DaimlerChrysler Service Contract may enhance the resale value of your vehicle NO COMMITMENT FOR 60 DAYS The fir...

Страница 27: ...IGIBLE VEHICLES Vehicles involved in an accident to the extent of becoming an insurance write off vehicles not registered in Canada vehicles placed in Taxi Limousine or Livery services vehicles used to plow snow or used in Postal or Dump Truck services vehicles used off road cab and chassis trucks vehicles altered or converted from specified original DaimlerChrysler equipment vehicles used in emer...

Страница 28: ...operate care for and main tain the vehicle as prescribed in the Owner s Manual supplied by DaimlerChrysler with each new vehicle and herein Schedule B best describes operating conditions in Canada and is the recommended service schedule PLAN SERVICE TOLL FREE NUMBER Plan service will be provided by the dealer who sold you the plan In the event that you cannot return to the selling dealer for servi...

Страница 29: ...MAINTENANCE SERVICE SCHEDULE DodgeSprinter 2005 ...

Страница 30: ...cal items for correct operation Check Filter Minder Replace air cleaner filter element if necessary Check and clean wiper blades Replace if required VISUAL INSPECTIONS INSPECT FOR SIGNS OF COMPONENT DETERIORATION AND PHYSICAL DAMAGE There are two maintenance schedules contained in your Owner s Manual Schedule B best describes operating conditions in Canada and is the recommended service schedule F...

Страница 31: ... Oil Service 7 Scope of Work for Maintenance Service 7 8 Oil Service and Maintenance Service Logs 9 18 Additional Work to the Maintenance Service 19 Additional Maintenance Work After Years 19 CONTENTS Automatic Transmission Fluid and Filter Change 20 Air Filter Element Renewal 21 22 Coolant Renewal 23 Additional Work Logs 24 26 Unscheduled Engine Oil Change and Filter Replacement 27 30 ...

Страница 32: ...eplacement or 12 months Maintenance Service every 48 000 km Additional work must be carried out at yearly intervals As a general rule to avoid unnecessary visits to the workshop you should try to have necessary repair work performed with other maintenance work Maintenance without ASSYST Maintenance Computer ...

Страница 33: ...ayed in kilometres or days Oil Service Maintenance Service displayed in kilometres or days If the display shows the number of days the symbol will also appear in the multifunction display You should have the maintenance performed within the stated period distance The service indicator will be reset by your Sprinter Dealer after an oil service and or maintenance service has been performed Maintenan...

Страница 34: ...anufacturer DOT 4 Plus Information about brake fluids is available from your Sprinter dealer Coolant Have the corrosion inhibitor antifreeze concentration in the coolant checked before the onset of winter once a year in countries with high prevailing temperatures Have the coolant replaced every fifteen years or 160 000 kilometres Dust filter for heating ventilation replacement The dust filter and ...

Страница 35: ...railer tow hitch original equipment MAINTENANCE ASSYST maintenance computer reset Function check Signalling system warning and indicator lamps Headlamps exterior lighting Windscreen wipers windscreen washer system Check for leaks and damage Check for abrasion points and ensure that lines are correctly routed All assemblies Engine transmission transfer case front axle rear axle steering power steer...

Страница 36: ...ilter renewal Rubber boots on front axle driveshafts rubber boots on front axle suspension ball joints shock absorbers Check fluid levels for the following systems correct as necessary Should there be a loss of fluid that cannot be explained by regular use trace and eliminate the cause Engine cooling system Check corrosion inhibitor antifreeze refill as necessary Hydraulic brake system Battery Win...

Страница 37: ...mp of Sprinter Dealer ____________________________________ Date Authorized dealer Signature Oil Service 32 000 km or 24 months without ASSYST ____________ km with ASSYST ______________________________ Engine oil brand viscosity ______________________________ Odometer reading ______________________________ Repair order number Stamp of Sprinter Dealer ____________________________________ Date Author...

Страница 38: ...rder number Stamp of Sprinter Dealer ____________________________________ Date Authorized dealer signature Oil Service 64 000 km or 48 months without ASSYST ____________ km with ASSYST ______________________________ Engine oil brand viscosity ______________________________ Odometer reading ______________________________ Repair order number Stamp of Sprinter Dealer _________________________________...

Страница 39: ...r Dealer ____________________________________ Date Authorized Dealer Signature Maintenance Service 96 000 km or 72 months without ASSYST ____________ km with ASSYST ______________________________ Engine oil brand viscosity ______________________________ Odometer reading ______________________________ Repair order number Stamp of Sprinter Dealer ____________________________________ Date Authorized ...

Страница 40: ...er ____________________________________ Date Authorized Dealer Signature Oil Service 128 000 km or 96 months without ASSYST ____________ km with ASSYST ______________________________ Engine oil brand viscosity ______________________________ Odometer reading ______________________________ Repair order number Stamp of Sprinter Dealer ____________________________________ Date Authorized Dealer Signat...

Страница 41: ... Sprinter Dealer ____________________________________ Date Authorized Dealer Signature Oil Service 160 000 km or 120 months without ASSYST ____________ km with ASSYST ______________________________ Engine oil brand viscosity ______________________________ Mileage reading ______________________________ Repair order number Stamp of Sprinter Dealer ____________________________________ Date Authorized...

Страница 42: ...r Dealer ____________________________________ Date Authorized Dealer Signature Maintenance Service 192 000 km or 144 months without ASSYST ____________ km with ASSYST ______________________________ Engine oil brand viscosity ______________________________ Odometer reading ______________________________ Repair order number Stamp of Sprinter Dealer ____________________________________ Date Authorize...

Страница 43: ...er ____________________________________ Date Authorized Dealer Signature Oil Service 224 000 km or 168 months without ASSYST ____________ km with ASSYST ______________________________ Engine oil brand viscosity ______________________________ Odometer reading ______________________________ Repair order number Stamp of Sprinter Dealer ____________________________________ Date Authorized Dealer Signa...

Страница 44: ... Sprinter Dealer ____________________________________ Date Authorized Dealer Signature Oil Service 256 000 km or 192 months without ASSYST ____________ km with ASSYST ______________________________ Engine oil brand viscosity ______________________________ Odometer reading ______________________________ Repair order number Stamp of Sprinter Dealer ____________________________________ Date Authorize...

Страница 45: ...r Dealer ____________________________________ Date Authorized Dealer Signature Maintenance Service 288 000 km or 216 months without ASSYST ____________ km with ASSYST ______________________________ Engine oil brand viscosity ______________________________ Odometer reading ______________________________ Repair order number Stamp of Sprinter Dealer ____________________________________ Date Authorize...

Страница 46: ...inter Dealer ____________________________________ Date Authorized Dealer Signature Oil Service 320 000 km or 240 months without ASSYST ____________ km with ASSYST ______________________________ Engine oil brand viscosity ______________________________ Odometer reading ______________________________ Repair order number Stamp of Sprinter Dealer ____________________________________ Date Authorized De...

Страница 47: ...aner filter element renewal Check poly V belt for wear and signs of damage During every fourth maintenance service Change rear axle fluid Additional Work to the Maintenance Service Additional maintenance work after years Every 2 years Change brake fluid Every 3 years Air filter element renewal note installation date on pages 21 and 22 Every 15 years or 160 000 km Coolant renewal note coolant compo...

Страница 48: ... reading ______________________________ Repair order number ______________________________ Date ______________________________ Authorized dealer signature Automatic Transmission Fluid and Filter Change Once only at 128 000 km or 96 months Stamp of Sprinter Dealer ...

Страница 49: ..._________ Date ______________________________ Authorized dealer signature Stamp of Sprinter Dealer Air Filter Element Renewal ______________________________ Odometer reading ______________________________ Repair order number ______________________________ Date ______________________________ Authorized dealer signature Stamp of Sprinter Dealer ______________________________ Odometer reading _______...

Страница 50: ...________ Repair order number ______________________________ Date ______________________________ Authorized dealer signature Air Filter Element Renewal ______________________________ Odometer reading ______________________________ Repair order number ______________________________ Date ______________________________ Authorized dealer signature ______________________________ Odometer reading _______...

Страница 51: ... ______________________________ Date ______________________________ Authorized dealer signature Stamp of Sprinter Dealer ______________________________ Odometer reading ______________________________ Repair order number ______________________________ Date ______________________________ Authorized dealer signature Stamp of Sprinter Dealer ...

Страница 52: ...ng ______________________________ Repair order number ______________________________ Date ______________________________ Authorized dealer signature Additional Work Every Year ______________________________ Odometer reading ______________________________ Repair order number ______________________________ Date ______________________________ Authorized dealer signature ______________________________...

Страница 53: ..._________ Date ______________________________ Authorized dealer signature Stamp of Sprinter Dealer Additional Work Every Year ______________________________ Odometer reading ______________________________ Repair order number ______________________________ Date ______________________________ Authorized dealer signature Stamp of Sprinter Dealer ______________________________ Odometer reading _______...

Страница 54: ..._________ Date ______________________________ Authorized dealer signature Stamp of Sprinter Dealer Additional Work Every Year ______________________________ Odometer reading ______________________________ Repair order number ______________________________ Date ______________________________ Authorized dealer signature Stamp of Sprinter Dealer ______________________________ Odometer reading _______...

Страница 55: ...epair order number ______________________________ Date ______________________________ Authorized dealer signature Stamp of Sprinter Dealer ______________________________ Odometer reading ______________________________ Repair order number ______________________________ Date ______________________________ Authorized dealer signature Stamp of Sprinter Dealer ...

Страница 56: ... Odometer reading ______________________________ Repair order number ______________________________ Date ______________________________ Authorized dealer signature ______________________________ Odometer reading ______________________________ Repair order number ______________________________ Date ______________________________ Authorized dealer signature ______________________________ Odometer re...

Страница 57: ...e ______________________________ Authorized dealer signature Stamp of Sprinter Dealer Unscheduled Engine Oil Change and Filter Replacement ______________________________ Odometer reading ______________________________ Repair order number ______________________________ Date ______________________________ Authorized dealer signature Stamp of Sprinter Dealer ______________________________ Odometer re...

Страница 58: ...e ______________________________ Authorized dealer signature Stamp of Sprinter Dealer Unscheduled Engine Oil Change and Filter Replacement ______________________________ Odometer reading ______________________________ Repair order number ______________________________ Date ______________________________ Authorized dealer signature Stamp of Sprinter Dealer ______________________________ Odometer re...

Страница 59: ...rformed on the vehicle have been subjected to quality control final inspection No faults defects were found Please check as appropriate Work performed and equipment installed in accordance with Sprinter Body Builder Guidelines Special approval obtained from DaimlerChrysler Corporation at telephone 704 655 1050 or 704 655 1054 Operating and maintenance instructions for the work modification perform...

Страница 60: ...k modifications performed on the vehicle have been subjected to quality control final inspection No faults defects were found Please check as appropriate Work performed and equipment installed in accordance with Sprinter Body Builder Guidelines Special approval obtained from DaimlerChrysler Corporation at telephone 704 655 1050 or 704 655 1054 Operating and maintenance instructions for the work mo...

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