82
Othe
rs
Support
Troubleshooting
Check for the necessity of software update first, and update the software if necessary.
⇒
P85
When checking the following items not to improve the state, contact "Repairs" on the last page of this manual (in Japanese only) or
DOCOMO-specified repair office.
✜
Power supply and charging
●
FOMA terminal cannot be turned ON.
･
Is the battery pack installed correctly?
･
Is the battery exhausted?
●
FOMA terminal cannot be charged (the charging
light does not turn on).
･
Is the battery pack installed correctly?
･
Are the adapter and FOMA terminal set correctly?
･
Is the AC adapter connector securely inserted to
FOMA terminal or to the attached desktop holder
when you use AC adapter (Optional)?
･
Is AC adapter's power plug or cigarette lighter
plug inserted to the outlet or cigarette lighter
socket correctly?
･
Is the charging jack of FOMA terminal dirty when
you use desktop holder? If it is dirty, clean with a
dry cloth or cotton swab.
･
If you call, perform communication or operate
other function for a long time while charging,
temperature of FOMA terminal rises and the
charging light may turn off. Charging is stopped
in high temperature state due to safety. Wait until
the temperature of FOMA terminal drops after
using the terminal and charge again.
✜
Terminal operation
●
Turning the power off or restarting automatically
happens.
If the jack of battery pack is dirty, the contact may
become poor and the power may shut OFF. If it is
dirty, clean with a dry cloth or cotton swab.
●
No operations are performed even by keypad
operation.
Have you activated All lock, Omakase Lock, Side key
hold, Lock on close, or Lock when immobile?
●
The operation time provided by the battery pack is
short.
･
Is your terminal left for a long time under the
state of out of service area? Out of service area,
more power is consumed to search available
radio waves.
･
The operation time provided by the battery pack
varies by the operating environment and battery
pack's deterioration.
･
The battery pack is a consumable part. Each time
it is charged, time available with each charging
reduces. Even the full charge state, when the
operation time is too short, purchase a new
battery pack of the specified type.
●
The recognition of UIM is not performed
successfully.
･
Is UIM installed in the right direction?
･
Is UIM (blue) inserted?
●
FOMA terminal etc. become hot while operating/
charging.
While operating or charging, or if you use i-
α
ppli,
videophone call, 1Seg watching, etc. for a long time
while charging the battery, FOMA terminal, battery
pack and adapter may become hot. There is no
problem about safety and continue to use it.
✜
Calls
●
Calls are not connected (Even when moving, "
圏外
(out of service area)" does not disappear or
although radio waves are enough, making/
receiving calls is unavailable).
･
Turn the power off and on, or remove and attach
battery pack or UIM.
･
Even when the signal meter on your FOMA
terminal indicates there are strong radio waves,
due to the type of radio waves, making/receiving
calls may be unavailable. Move to call again.
･
Is Specified caller, Anonymous caller or
Unregistered caller set?
･
Due to the crossing of radio waves, at the
crowded public places, calls/mails are crossed
and the connection status may not be good. In
this case, "Please wait for a while" appears and
the caller hears a busy tone. Move to other place
or call again at other time.
●
Calls cannot be made using the keypads.
Have you activated All lock, Omakase Lock, Self
mode, Keypad dial lock, Lock on close, or Lock
when immobile?
✜
Osaifu-Keitai
●
Osaifu-Keitai function is unavailable.
･
When removing the battery pack, IC card
functions are unavailable regardless of the IC card
lock settings.
･
If
mark of FOMA terminal is not recognized even
when holding over an IC card reader, move the
reading position to near ekubo (light) and retry.
･
Have you activated Omakase Lock or IC card lock?
Содержание F-08B
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