DMP Electronics EBOX-3300A series Скачать руководство пользователя страница 32

 

 

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Troubleshooting 

 
This section describes the techniques of resolving some basic problems that you encounter when 
using EBOX-3300A/ 3310A series. For more troubleshooting guidelines, please contact your nearest 
dealer for technical support. 
 

Troubleshooting Your VESA PC 

A. VESA PC  

 Make sure the EBOX-3300A/ 3310A series is properly secured and plugged into a power source 

before it is turned on. Make sure the power indicator shows the power is on. See section 2 for 
more information about “EBOX-3300A/ 3310A series Overview”. 

 When the EBOX-3300A/ 3310A series is plugged into a power strip or the UPS (Uninterruptible 

Power Supply), make sure the power strip or UPS is turned on and working normally. 

 Check if your VGA or LCD monitor is properly plugged into a power source and turned on. Make 

sure the brightness and contrast controls are adjusted correctly. See the manual that came with 
your display (monitor) for details. 

 Check if your power control button does not function, by removing the AC adaptor. Wait for one 

minute, and then reattach all power connection before pressing the power button. 

 Condensation may cause the EBOX-3300A/ 3310A series to malfunction for a while. If this 

happens, do not use the EBOX-3300A/ 3310A series for at least one hour. 

  When you have checked all the above guidelines and the EBOX-3300A/ 3310A series does not 

work. Remove the power adaptor from the EBOX-3300A/ 3310A series, unplug the power cord, 
and plug it in again. Then turn on the power. 

  When CF card compatible issue happened sometime, please try below setting and see if better.  

To set CF card as PIO mode in the BIOS settings as below: 
1.      Power on and press <Del> into the BIOS settings. 
2.      At PCIPnP selection, please set “PCI IDE BusMaster” to “Disabled”. 
3.      Press <F10> to save and exit the BIOS settings. 
And test it again. 

 

B. BIOS Error Message – 

BIOS error message appears when my VESA PC starts 

 
If the BIOS error message appears, press any key to resume or, hit <DEL> to enter BIOS setup main 
menu, follow these steps: 
 
1. 

Press <DEL>, and the BIOS Setup main menu appears, check if HDD is detected. If it is not 
detected, use Direction keys <

↑↓

> to choose “AUTO” and then go back to the main menu by 

pressing <ESC>.  Move your cursor down with Direction keys <

>, and choose “Save 

Settings and Exit”; a message dialog appears as seen below, hit <Enter>.  

 

“Save current settings and exit (Y/N)?  Y”. 

 

Содержание EBOX-3300A series

Страница 1: ...EBOX 3300A 3310A series User s Guide...

Страница 2: ...tion In no event shall DMP Electronics be liable for any incidental consequential or special damages whether based on tort contract or otherwise arising out of or in connection with this manual the so...

Страница 3: ...red trademarks of Microsoft Corporation and American Megatrends Inc in the United States and or other countries respectively Other brand names product names or trade names appearing in this document a...

Страница 4: ...ted LocateEBOX 3300A 3310Aseries as close as possible tothesocketoutlinefor easyaccess and to avoidforce causedbyentanglingof your arms withsurroundingcables fromthe EBOX 3300A 3310Aseries When usingE...

Страница 5: ...issubjectto the followingtwo conditions 1 this devicemaynotcauseharmfulinterference and 2 this devicemustacceptanyinterference received including interferencethatmaycause undesiredoperation This digit...

Страница 6: ...ier provides tothe distributors a warrantyof 12 months This warrantycovers thefailurecausedbyhardware breakdown excludingharddrives butdoes notcover the actof misuseandmishandling 3 The supplier willn...

Страница 7: ...he Watchdog configuration 12 Debian Ubuntu Linux Installation Guide Chapter 4 16 Technical Specifications Chapter 5 18 Onboard Connectors Summary 20 Pin Assignments Chapter 6 23 Taking Care Your EBOX...

Страница 8: ...1 Chapter1...

Страница 9: ...llowing items Packing List ItemNo Description Q ty 1 EBOX 3300A 3310A series VESA PC x1 2 Max 10 watts ExternalPowerAdaptor Vin 100 240VAC 50 60Hz 0 45A Volt 5 0VDC 2 0AMax x1 Note The accessories are...

Страница 10: ...systemfor theuseattradeshows presentations promotions etc Unliketraditional portable laptopdesign theEBOX 3300A 3310A seriescan beusedwith alarge sizeLCD Furthermore with FANLESS design EBOX 3300A 33...

Страница 11: ...4 Chapter2...

Страница 12: ...e Out Audio output to speaker Audio Mic In For Microphone Input CF Micro SD Slot The system is bootable from Compact Flash Card and Micro SD T flash USB ports For connection to devices with USB interf...

Страница 13: ...5 MiniPCIsocketx1 availablefor EBOX 3300A 3310A M and 3300A 3310A JSK 6 2nd RJ 45 LAN onlyavailableforEBOX 3300A 3310A L2 Dimension Weight 115x115 x35mm 505g OperatingSystem Windows XP Home Pro Window...

Страница 14: ...heleftdiagramfor visualconnection Connectthe DC power jack of the power adaptor to the DC Inputof EBOX 3300A 3310A series TurningON EBOX 3300A 3310Aseries Switch on power as indicated onyour left side...

Страница 15: ...ctFlash Card and Micro SD T flash Microphone Earphone TheEBOX 3300A 3310Aseries supports MicrophoneInputand Speaker Output USB Ports TheUSB ports areavailableforconnection to USB devicessuch asCD ROM...

Страница 16: ...or MousebyusingSplit Y Cable notincluded Connecting Serial port Connecting 2nd LAN port SerialPorts Optional Theserialportis usuallyconnectedto aserial device like modemor terminaldevices Optionfor EB...

Страница 17: ...10 Chapter3...

Страница 18: ...3 Press Esc to go back to mainmenu 4 Press F9 to loadfactorydefaultsetting 5 Moveto Exit TABandselect SaveSettings and Exit press Y tosavethechanges thatyou justmade EBOX 3300A 3310Aserieswillrestart...

Страница 19: ...ode Fullspeed 5 The 2 6 30or higher kernelpackageDMPprovidedfor Vortex86DXplatform Note The completelyformatted storageis helpfultoavoid some unexpectederror intheprocedure After you plugall the devic...

Страница 20: ...pdate dpkg i xxx deb update initramfs k 2 6 30 vortex86mx c update grub E When thesethree procedurescompleted type reboottorebootsystem reboot Step3 Movingthestorage installedLinux backto VortexDXplat...

Страница 21: ...anoption2 6 30 vortex86mx andthen toboot For Debian Please press the Esc keyto confirmGrublistandpress E keytoconfirmandmodifythestorage scodename Note The Grub listparameters youcanmodifyin the file...

Страница 22: ...15 Chapter4...

Страница 23: ...10W Dimensions 115x115x35 mm Weight 505g Operation Temp 5 50 Certification CE FCC VCCI Note 1 Mini PCIConnector is availablefor EBOX 3300A 3310A MandEBOX 3300A JSK 3310A JSK 2 2nd RJ 45Ethernetis only...

Страница 24: ...17 Chapter5...

Страница 25: ...tor MiniDinconnector 6 pin J9 COM1 Port BoxHeader 5x22 0mm 10 pin J11 COM2 Port BoxHeader 5x22 0mm 10 pin J12 DC 15V Input MiniDIN Connector 3 pin J13 Power Switch Power Switch 4 pin J14 Mini PCI Mini...

Страница 26: ...onnectors Outline Power Switch Serial Ports Wireless ANT Optional DC Power Jack 2 nd LAN VGA RJ 45 LAN USB Power Switch Serial Ports Optional Wireless ANT Optional DC Power Jack PS 2 KB Mouse VGA RJ 4...

Страница 27: ...Lock Pin Socket Pin Signal Name 1 VCC 2 GND 3 NC J3 USB 90 o 4 pin USB Type 1 Connector Vertical Type LEDS POWER ON OFF HDD R W LED Color State Green Power On Green HDD On Green Flashes HDDR W Pin Sig...

Страница 28: ...15 VCC J4 J5 USB USB2 For connection to external USB device 4 pin USB Type 1 Connector H Pin Signal Name 1 VCC 2 USB2 3 USB2 4 GND 5 NC 6 NC J9 J11 COM 9 pin D Sub Connector Pin Signal Name Pin Signa...

Страница 29: ...22 Chapter6...

Страница 30: ...prevent internal buildup of heat Do notplace EBOX 3300A 3310A series near the wall behind the curtains or draperies in between two books that block its ventilation slots Leave a space ofat least 8 inc...

Страница 31: ...th lightlymoistenedwith a milddetergent solution Donotuse anytype of abrasive pad scouring powder or solventsuchas alcoholor benzene as thesemaydamage the finishofEBOX 3300A 3310Aseries When asolidobj...

Страница 32: ...before pressingthepower button Condensationmaycause the EBOX 3300A 3310Aseries to malfunctionfor awhile If this happens do notusetheEBOX 3300A 3310Aseries for atleastone hour When youhavechecked all...

Страница 33: ...enable IfWindows stilldoes notstart followthese steps to initialize the BIOS 1 Turn off theEBOX 3300A 3310Aseries 2 Remove anyperipheraldevices connected to the EBOX 3300A 3310Aseries 3 Restartthe EB...

Страница 34: ...27 Chapter7...

Страница 35: ...er mustbeshownclearlyon your shipping label 4 DMPElectronics Inc mustreceive allReturns beforeareplacementwillbesent 5 The repair costis depends ontheparts the damage reasons and whether under warrant...

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