DLG E-BOX SERIES LFP Battery User Manual
19
7 Troubleshooting
Please refer to the troubleshooting methods mentioned below.
Please read the
“
Table 5 -3 LED indication” of this manual before
troubleshooting to prevent false operations. For example, it doesn’t
indicate the battery is faulty if the ALM alarm red light on the front panel
is blinking or constantly on. When there is an "alarm" indication, it usually
works well and needs no troubleshooting. When there is "protection"
indication, the battery will work normally automatically after “protection”
status is released.
Warning: Do not repair the battery if no authorization from DLG!
7.1 Unable to start
Problem
Troubleshooting Steps
Solution
Press the POWER button to
the "ON" state and press the
SW button for 1 second, but
the LED
indicator doesn’t
respond or all the LEDs are
off after 1S.
1. Confirm that the POWER
button remains in the "ON"
state;
2. Charge the battery correctly
and observe if the battery can
be charged properly.
1. If the battery enters
charging mode, the
battery can return to
normal after charging.
2. If not, please contact
the local reseller or
DLG.
7.2 Unable to charge
Problem
Troubleshooting Steps
Solution
The battery
cannot be
1. Confirm that the battery is turned on;
2. Check the power cord. Confirm that the
If the battery still does
not charge properly