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DIXON® ZTR® PRO SERIES COMMERCIAL/RESIDENTIAL WARRANTY POLICY
Black Bear™, Kodiak™, Grizzly™ & SilverTip™ Mowers
DIXON® WARRANTS ITS ZTR® MOWERS AGAINST DEFECTS IN MATERIAL AND WORKMANSHIP
FOR THE PERIODS SET FORTH BELOW. THE SOLE REMEDY UNDER THIS WARRANTY
IS REPLACEMENT OR REPAIR OF PARTS INCLUDING LABOR COSTS.
THIS WARRANTY IS SUBJECT TO THE FOLLOWING CONDITIONS AND LIMITATIONS:
1. COMMERCIAL WARRANTY (use other than, or in addition to, mowing at owner’s primary place of
residence):
a.
First two years - 100% parts and labor subject to the conditions and limitations described herein with
the exception of non-covered items specified below.
b.
Third year - limited to 100% parts cost as shown in the current Dixon® Parts Price List and subject to
the conditions and limitations as described herein.
c.
Attachments marketed through or approved by Dixon are warranted for one year parts and labor in
commercial use applications.
d.
Pro Series Models are not subject to hour meter restrictions.
e.
Warranty applies to new mowers.
2. RESIDENTIAL WARRANTY (used only at owner’s primary place of residence):
a.
Three years - 100% parts and labor subject to the conditions and limitations described herein for a
period of three years from date of purchase by the original owner.
b.
Attachments marketed through or approved by Dixon are warranted for two years parts and labor in
residential use applications.
c.
Warranty applies to new mowers.
3. Lifetime warranty on all frames and leading edge of all fabricated (welded) decks.
4. All Dixon® warranty must be accomplished by authorized Dixon® dealers and in accordance with Dixon®
warranty policy and allowances. All warranty claims must be submitted to Dixon for approval.
5. Warranty labor reimbursement to dealers based on published Dixon® flat rate schedule.
6. Warranty does not apply to damage in transit or incidents of misuse, negligence, accidents, or alteration.
The use of parts or components other than those supplied by Dixon VOIDS ALL WARRANTY.
7. Battery warranty is limited to one year from date of manufacture.
8. The following items are not covered by this warranty policy:
a.
Routine maintenance or adjustments to include any oils, filters or other fluids used.
b.
Belts, blades and tires.
c.
Pick up and delivery charges for transportation of mower to and from an authorized Dixon® dealer’s
place of business.
d.
Engines. These are covered under a separate warranty by each individual engine manufacturer.
Consult engine manual for warranty details.
e.
Any costs or expense of providing substitute equipment while repair work is being performed on a
warranted mower.
9. THERE IS NO OTHER EXPRESS WARRANTY. TO THE EXTENT PERMITTED BY LAW, ALL IMPLIED
WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE EXCLUDED; OTHERWISE, ALL SUCH IMPLIED WARRANTIES ARE LIMITED TO THE
SAME DURATION AND REMEDIES AS THE EXPRESS WARRANTY. ALL LIABILITIES FOR
CONSEQUENTIAL DAMAGES UNDER ANY EXPRESS OR IMPLIED WARRANTY ARE EXCLUDED.
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