Malfunction
Cause
Solution
The batteries have been
inserted, but the TENS
stimulators and/or the
remote control do not
function properly.
The batteries of the devices
are used or have not been
inserted with the correct
polarity.
There might be foreign
particles in the battery
compartment.
Replace the used batteries
by new batteries. Check if
the batteries have been
inserted observing the cor-
rect polarity. If there are any
foreign particles, they must
be removed from the battery
compartment.
There is a malfunction of the
electronic system.
Remove the batteries and
re-insert them after approx.
3 seconds.
The adhesive electrodes do
not transfer any current
pulses.
The TENS stimulators have not
been assembled correct-ly onto
the adhesive electro-de pads
and do not have any contact
.
Check if the TENS
stimulators are assembled
correctly onto the adhesive
electrode pads.
On the device, an intensity
level has been set; however,
only little stimulation or no
stimulation at all is felt on
the adhesive electrode pads.
The batteries do no longer
provide sufficient power.
Replace the batteries by full
batteries. Observe the
correct polarity!
The skin surface or the
adhesive surface of the pads
is dirty.
Clean the skin surface
and/or replace the adhesive
electrode pads.
The entire adhesive surface of
the adhesive electrode pads
does no longer have any
adhesive effect and is worn out.
The adhesive electrode pads
must be replaced by new
adhesive electrode pads.
The intensity of the
stimulation current
increases, although a low
intensity level has been set.
The adhesive electrode pads
have not been applied
completely on the skin surface.
Press the adhesive electrode
pads firmly on the skin
surface.
The adhesive electrode pads
stick only partially on the
skin surface.
The adhesive electrode pads are
worn out and must be replaced
by new adhesive electrode pads.
The device stops while being
used.
The battery does no longer
provide sufficient power.
Replace the battery by a full
battery. Observe the correct
polarity!
There is a malfunction of the
electronic system.
Remove the battery and re-
insert it after approx. 3
seconds.
The skin surface has
changed or is reddened.
The changes to the skin
might have been caused by
the adhesive electrodes.
Immediately stop the
application and consult your
doctor.
12.0 Malfunctions, troubleshooting
MALFUNCTIONS
22
GB