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Symptom/Message

Possible Cause

Troubleshooting

My remote is not working.

Your batteries may need to be 

replaced. 

Your remote is not currently paired 

with your receiver.

Remote is in wrong mode.

1)  Check to make sure the batteries are properly 

inserted in your remote.  If the SAT button on 

top of the remote does not light up when you 

press it, replace the batteries.

2)  Set up your remote control:

  •  Press the “SYSTEM INFO” button on the 

front panel of your receiver.  The “System 

Info” screen displays.

  •  Press and release the SAT button on your 

remote control.

  •  Press and release the RECORD button. You 

may see the remote address change on the 

screen.

  •  Press and release the SELECT button on 

your remote to continue.

Channel Signal Loss - 004

DISH Tailgater has not tracked to the 

appropriate orbital slot upon channel 

change.

1)  Unplug the power cord of your receiver for 10 

seconds and plug it back in.  It may take up to 

5 minutes for your receiver to power back on.

2)  On the Mobile Antenna Setup Screen:

  • Verify the correct state is selected.

  • Highlight “Scan” then press SELECT.

  •  Once your system has found its satellites, 

it may take a few minutes to download the 

electronic program guide and acquire signal 

before live TV appears.

No Program Guide - 023

Your receiver has not yet acquired 

signal required to allow access to 

the electronic program guide.

1)  Unplug the power cord of your receiver for 10 

seconds and plug it back in.  It may take up to 

5 minutes for your receiver to power back on.

2)  On the Mobile Antenna Setup Screen:

  • Verify the correct state is selected.

  • Highlight “Scan” then press SELECT.

  •  Once your system has found its satellites, 

it may take a few minutes to download the 

electronic program guide and acquire signal 

before live TV appears.

All Satellites Not Found - 150 Obstructions to the DISH Tailgater’s 

view of the southern sky, such as 

tree branches, severe rain, etc.

Your physical location may be 

outside the footprint of the desired 

orbital slot.

1)  Make sure nothing is blocking the DISH 

Tailgater’s view of the southern sky, such 

as tree branches, severe rain, or other 

obstructions.

2)  Unplug the power cord of your receiver for 10 

seconds and plug it back in.  It may take up to 

5 minutes for your receiver to power back on.

Sporting Event Blackout - 

744

Blackout patterns are applied based 

on the physical address on your 

account.  Events outside the area 

surrounding your physical address 

may not be available.

N/A

Содержание VQ4400

Страница 1: ...rogramming or for assistance with using the DISH Tailgater visit www mydish com tailgater or call 1 800 963 DISH 3474 Designed and Manufactured by Refer to www mydish com tailgater for additional info...

Страница 2: ......

Страница 3: ...4 Connect Receiver to TV 4 DISH Tailgater Setup 5 DISH Tailgater Operation 6 12 First Time DISH Tailgater Operation with New Receiver 6 9 Standard DISH Tailgater Operation 10 12 Proper Care of Your E...

Страница 4: ...nings Set up and operate the DISH Tailgater in accordance with the instructions 4 Do not power wash the DISH Tailgater Do not submerge the DISH Tailgater or place in standing water Hand wash only with...

Страница 5: ...ill allow for the strongest signal and will help prevent any interruption to your programming Point the handle approximately north to speed up search time RAIN AND SNOW FADE Though rare heavy rain sno...

Страница 6: ...e High Definition Connection OR Composite Cables Standard Definition Connection Back of DISH ViP211z Receiver Satellite television uses satellites in a geostationary orbit over the earth This type of...

Страница 7: ...using the front panel POWER button On z models this is located behind the door panel 4 Plug in and turn on your TV In your TV s input selection menu choose the input that matches the connection from...

Страница 8: ...IF YOU ARE USING A NEW RECEIVER WITH THE DISH TAILGATER YOU MUST FOLLOW THE FIRST TIME SETUP PROCEDURE STARTING BELOW AFTER THIS FIRST TIME PROCEDURE YOU CAN USE STANDARD DISH TAILGATER OPERATION STA...

Страница 9: ...er group that includes the first letter of the state you are currently in Press SELECT 3 Highlight the state you are currently in from the state menu Press SELECT 4 Verify Scan is highlighted Press SE...

Страница 10: ...l download software for the DISH Tailgater This step may take 20 25 minutes 5 The receiver will reset and the Mobile Antenna Setup Screen will appear Repeat steps 2 4 to start a second scan The unit w...

Страница 11: ...s ready to be activated To activate service call 1 800 963 DISH 3474 After your receiver is activated the electronic program guide will download This may take up to 10 minutes to complete potentially...

Страница 12: ...two minutes to display Note If the Mobile Antenna Setup screen does not display press MENU 6 1 1 on your remote Highlight the Check Switch button then press SELECT on your remote STANDARD DISH TAILGAT...

Страница 13: ...CT 3 Verify Scan is highlighted Press SELECT The scan will begin and may take up to several minutes to complete This screen will display during the scan 4 When the scan is complete the Acquiring Signa...

Страница 14: ...is may take up to 10 minutes to complete potentially longer if an external hard drive is connected If your receiver has not been used for awhile the 013 error message may appear Call 1 800 333 DISH 34...

Страница 15: ...Page 13 This page intentionally left blank...

Страница 16: ...up on the surface The DISH Tailgater has been designed to be maintenance and trouble free If not using the DISH Tailgater for long periods of time it is recommended that you set up the system on a qua...

Страница 17: ...included hanger bracket For stationary use only Vehicle must not be in motion while antenna unit is on window or hanger bracket The KING AL1000 Alarm goes in line between your powered receiver and th...

Страница 18: ...any direction There must be no line of sight obstructions Air conditioning units other antennas and storage areas that are too close to the antenna unit may prevent the satellite signal from reaching...

Страница 19: ...Page 17 HEIGHT OF OBSTRUCTION APPROXIMATE MINIMUM DISTANCE TO EDGE OF ANTENNA UNIT 10 8 11 10 12 12 13 14 14 16 15 18 16 20 ANTENNA UNIT LOCATION...

Страница 20: ...tion DO NOT OVER TIGHTEN The installer is responsible for determining the most appropriate fastener to secure the antenna unit to the roof Depending on the roof material fasteners such as lag screws w...

Страница 21: ...o that it is completely waterproof inside and outside of the 3 4 hole 8 Inside vehicle connect coax cable to the receiver 9 Go to DISH TAILGATER OPERATION Section IMPORTANT Roof hole for wiring must b...

Страница 22: ...el CNN ESPN etc If DISH Tailgater has been moved initiate a new scan No Satellites Found 151 Obstructions to the DISH Tailgater s view of the southern sky such as tree branches severe rain etc Coax ca...

Страница 23: ...it may take a few minutes to download the electronic program guide and acquire signal before live TV appears No Program Guide 023 Your receiver has not yet acquired signal required to allow access to...

Страница 24: ...near the address listed on your DISH account N A Local Channels Interrupted 536 Local channels may not be available if your receiver is not physically located at or near the address listed on your DIS...

Страница 25: ...ISH account N A Video Pixels Audio Pops Obstructions to the DISH Tailgater s view of the southern sky such as tree branches severe rain etc Your receiver s signal is low 1 Make sure nothing is blockin...

Страница 26: ...n on the box Failure to clearly write RMA number on box will result in delays in processing claim Along with product the customer should include in the box his her name address daytime phone number pr...

Страница 27: ...ce to radio communications However there is no guarantee that interference will not incur in a particular installation If this equipment does cause harmful interference to radio or television receptio...

Страница 28: ...Page 26 NOTES...

Страница 29: ...Page 27...

Страница 30: ...Page 28...

Страница 31: ......

Страница 32: ...To subscribe to programming or for assistance with using the DISH Tailgater visit www mydish com tailgater or call 1 800 963 DISH 3474 PN 22390 Rev A...

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