33
5 Correcting malfunctions
GB
5
Correcting malfunctions
Before sending the appliance to Royal
®
Appliance Customer Services, use the following table to
check whether you can correct the malfunctions yourself.
6
Cleaning
6.1 Cleaning the housing
Only clean the housing with a slightly damp cloth. Do not
use any cleaning agent, scouring agent or alcohol as these
can damage the housing.
WARNING:
Before starting to troubleshoot, switch the appliance off and pull out the mains plug. Wait until the
appliance and the accessory have cooled down. Never use a defective appliance.
Malfunction
Possible cause
Solution
The status light is
not illuminated.
Plug is not plugged in or the
appliance is not switched on.
Plug in plug and switch on appliance,
Z
Chapter 3.1, "Cleaning"
.
Socket does not carry any
current.
Test the steam cleaner at another socket
which you are sure carries current.
Power cable is damaged.
Have the cable replaced by Royal
®
Appliance Customer Services, address,
Z
Page 35, "Warranty"
.
The appliance
does not produce
any steam.
No water in tank.
Refill with water
Z
Chapter 3.1, "Cleaning"
.
Appliance is not yet ready to
operate.
Wait approx. 30 seconds until the appliance
has heated up
Z
Chapter 3.1, "Cleaning"
.
Nozzle is blocked.
Contact Royal
®
Appliance customer
services, address,
Z
Page 35, "Warranty"
.
WARNING:
Before you clean the appliance, switch off the appliance
and remove the mains plug. Wait until the appliance and
the accessory have cooled down.
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