T
ROU
B
LE
SHOO
T
ING
Any other servicing should be done by an authorized service representative. If appliance is not
working as it should, has been dropped, damaged, left outdoors, or dropped into water, take it
to a service center prior to continuing use.
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Vacuum
won’t run
1. Power cord not firmly plugged
into outlet.
1. Plug unit in firmly.
2. Blown fuse or tripped breaker.
2. Check fuse or breaker in home. Replace
fuse/reset breaker in home.
3. No voltage in wall plug.
3. Check fuse or breaker in home. Replace
fuse/reset breaker in home.
4. Thermal Protector activated.
4. Unplug and allow vacuum to cool for 30 min.
(This willl reset the thermal protector)
Dust escaping
from vacuum
1. Dirt cup full.
1. Empty dirt cup.
2. Dirt cup not installed correctly.
2. Review Dirt Cup removal & replacement.
3. Rinsable and /or Filter not
installed completely.
3. Review Filter Removal and Cleaning.
Smoky/burning
smell detected
1. Belt broken or stretched.
1. Call Customer Service: 1-800-321-1134.
2. Brushroll is clogged.
2. Clear/remove debris from brushroll.
Vacuum tools
won’t pick-up
1. Dirt cup full.
1. Empty dirt cup.
2. One or both filters are clogged.
2. Remove both filters and clean.
3. Stair + upholstery tool not
spinning.
3. Review tool section.
4. Power carpet nozzle not
spinning.
4. Review tool section.
Poor suction
1. Dirt cup not seated completely.
1. Reinstall dirt cup make sure lid is closed
completely.
2. One or both filters clogged.
2. Remove both filters and clean.
Vacuum running
warm
1. Dirty filter (s).
1. Clean filter, rinse, dry and re-assemble.
2. Low suction.
2. Locate clog and remove.
To reduce the risk of personal injury - Unplug before cleaning or servicing.
WARNING
14
