18
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Vacuum
won’t run
1. Power cord not firmly
plugged into outlet.
1. Plug unit in firmly.
2. No voltage in wall plug.
2. Check fuse or breaker in home.
3. Blown fuse or tripped
breaker.
3. Replace fuse/reset breaker in home.
4. Thermal Protector activated. 4. Unplug and allow vacuum to cool for 30min.
(This willl reset the thermal protector)
Dust escaping
from vacuum
1. Dirt cup full.
1. Empty dirt cup.
2. Dirt cup not installed
correctly.
2. Review Dirt Cup removal & replacement.
3. Hose not installed correctly. 3. Review Hose installation.
4. Rinsable and/ or Filter
made with HEPA media
not installed completely.
4. Review Filter Removal and Cleaning.
Smoky/burning
smell detected
1. Belt broken or stretched.
1. Replace brushroll belt.
2. Brushroll is clogged.
2. Clear/remove debris from brushroll.
Vacuum tools
won’t pick-up
1. Hose clogged
1. Remove hose and tools; remove obstruction.
2. Dirt cup full
2. Empty dirt cup.
3. One or both filters are
clogged.
3. Remove both filters and clean.
4. Vacuum not picking
up debris.
5. Brushroll could be turned off or the belt
could be broken.
Cord rewind does
not work
5. Cord reel des not retract.
5. Call 1-800-321-1134 for the nearest
authorized service representative.
To reduce the risk of personal injury - Unplug before cleaning or servicing.
WARNING
