15
4 Troubleshooting and technical data
GB
4
Troubleshooting and technical data
4.1 Before you send in the appliance
Before contacting us or even sending the appliance to us, use the table to
check whether you can correct the problem yourself.
4.2 Warranty
The statutory warranty regulations in accordance with the EU Directive
1999/44/EC apply.
In non-EU countries the minimum requirements of the warranty in the re-
spective country apply.
4.3 Disposal
Dispose of the appliance in compliance with the environmental
protection laws of your country. Electrical waste may not be dis-
posed of together with domestic waste. Use local old-appliance
collection points instead.
The filters and dust filter bags are made from environmentally-friendly ma-
terials. You can dispose of them — as opposed to the appliance itself —
with your domestic waste, provided they do not contain anything that is for-
bidden from disposal in domestic waste.
4.4 Technical data
Technical and design specifications may
be changed in the course of continuous
product improvement. © Royal Appli-
ance International GmbH
WARNING:
Danger of injury! Never use a defective appliance! Always switch off the
appliance and disconnect it before starting troubleshooting.
Problem
Possible cause / solution
The dust filter
bag change
indicator ap-
pears in the
window (Fig.
21).
The dust filter bag is full. Change the dust filter bag
Z
Chapter 3.1, ‘Changing the dust filter bag’
.
The filters are dirty.
Clean the respective filter,
Z
Chapter 3.2, ‘Cleaning /
changing the motor protection filter’
or
Z
Chapter 3.3,
‘Cleaning / changing the exhaust filter’
.
Nozzle, telescopic tube or suction hose is blocked.
Remove the obstacle. If necessary, use a long wooden
stick (e. g. a broomstick) to do this.
The vacuum
cleaner stops
suddenly.
The overheating protection has tripped (possibly due to
blocked suction channels, filters, or similar).
1.
Switch the appliance off and pull the plug out of the
socket.
2.
Remove the cause of overheating (e.g. by disas-
sembling telescopic tube and suction hose and re-
moving the obstacle and/or cleaning filters).
3.
Wait around 45 minutes until the appliance has
cooled down.
4.
After the appliance has cooled off, you may switch
it on again.
Problem
Possible cause / solution
The cleaning
results are un-
satisfactory in
spite of the ap-
pliance work-
ing correctly.
Bypass vent (Fig. 6) is open.
Close the bypass vent (Fig. 6).
Position of the suction power control is not appropri-
ate (Fig. 14).
Adjust the position of the suction power control (Fig.
14).
The attached nozzle is unsuitable.
Change the nozzle,
Z
Chapter 2.1, ‘Assemble appli-
ance and adjust nozzles to surface’
.
Collar brush of the floor nozzle is in a position inappro-
priate to the floor (Fig. 8 – 9).
Adjust the position of the collar brush to the floor via
the switch on the floor nozzle (Fig. 8 – 9).
When using
the optional
long, flexible
crevice nozzle,
the appliance
generates a
whistling
sound and the
suction power
drops rapidly.
Negative pressure in the vacuum cleaner is too high.
This caused the safety valve in the vacuum cleaner to
trigger.
Open the bypass vent until the valve no longer trig-
gers.
NOTE:
If you cannot solve the problem following these instructions, contact the
Dirt Devil customer service (
Z
Page 46, ‘International Service’
).
Type of appliance
: Bagged vacuum cleaner
Model name
: POPSTER
Model
: DD 7014 (-7/-8/-9)
Voltage
: 220-240 V ~, 50/60 Hz
Power
: 1000 W
max. available dust bag capacity
: approx. 1.5 litres
Power cord length
: approx. 5 m
Weight
: approx. 3.9 kg
DD 7014.book Seite 15 Donnerstag, 25. September 2014 2:15 14
