Troubleshooting
Fine-Tuning the Signal
If you self-installed your satellite dish antenna, you may have already used Guided Setup to find the dish-pointing
coordinates, acquire and fine-tune the signal and run a system test. If you need to run Guided Setup again,
select Settings from the Quick Menu, then select Guided Setup. Next, press SELECT on Satellite, then select
Repeat Satellite Setup.
Running the System Test
The System Test allows you to run a basic diagnostics check on your DIRECTV® Receiver. If you are experiencing any
trouble with your DIRECTV® Receiver, run the system test. It will also allow you to get your access card and receiver
ID numbers or to initiate diagnostic procedures on your DIRECTV® Receiver.
First make sure that:
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All connections — jacks, cables, etc. — are in place correctly (see Chapter 1, Getting Connected, for more
information)
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There are batteries in the remote control, and they are working correctly
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The access card is installed in the DIRECTV® Receiver.
Follow these steps to run the diagnostics system test on your DIRECTV® Receiver.
1) Turn on your TV and the DIRECTV® Receiver.
2) Slide the mode switch to the DIRECTV® position to put the remote control in satellite receiver-controlling mode,
then press MENU to bring up the Quick Menu.
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Chapter 4
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