DirecTV GENIE HR44, Руководство пользователя

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F F R E Q U E N T L L Y A A S K E D D D Q U E E S T I O O N S
Q Q: W What t o o d do a bo o u ut t em po ra ry l os s s of s at t e el li te s ig gna l l, “ fr o oz en ” p pi c ct ur e, o r p pi ct ur e e br e ea ki n ng i nt o b bl oc ks /
pi x xe ls ?
The image on your screen is frozen, blocky, or you see a message that says, “Searching for Satellite Signal (x 771).
Possible Causes:
Severe weather (rain, snow, hail etc.) may cause this issue.
There may be an obstruction to your dish (debris, snow, ice, etc.) or a building or tree that blocks your line of sight to the satellite.
There may be a problem with the cables running from your satellite dish to your DIRECTV
®
Receiver.
If the picture is frozen, blocky, or pixels, there may be a problem with the transmission from the source.
Solution:
Weather issues are usually temporary. Wait for the weather to clear and
your signal should return to normal.
If there are no weather problems in your area, reset your DIRECTV DVR
using the red RESET button behind the door on the front of the receiver or
by unplugging the receiver for 15 seconds and then plugging it back in.
Check all the connections on the back of your receiver, starting with the
SAT-IN connection, and make sure they’re secure.
If the problem is coming from the program source (for example, you see the
problem on one channel, but not on any others), wait for the broadcasting
channel to resolve the issue.
If there are obstructions blocking the dish’s clear view of the satellite, you
should contact a professional to remove them or a DIRECTV installer at 1.800.531.5000 to relocate your dish.
If your signal strength is lower than 70 (60 or lower on HD receivers) on most transponders in good weather, contact a
professional installer to realign your dish or call us at 1.800.531.5000.
Check Satellite (SAT-IN) Connections
Coaxial Satellite Cable
CHAPTER
8
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TROUBLESHOOTING
&
FAQS
DRAFT
building or tree that b building or tree t
ellite dish to your DIR ellite dish to your DIR
blem with the transm with th
he weather to clear an he weather to cl
rea, reset your DIREC reset your DIREC
door on the front of th door on the fro
onds and then pluggin onds and then plugg
k of your receiver k of your receiv
re secure. re secure.
sour sour