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page 48 of 60

EXBOX.AES Manual - Version 2.0

CHAPTER 6: Troubleshooting and Maintenance

Maintenance

To clean the device, use a soft, dry cloth. To protect 
the surface, avoid using cleaning agents.

The device should be disconnected from the power 
supply during the cleaning process. 

NOTE

Issue

Possible 
reason

Solution

No transport 
of serial data.

wrong pin out

Use appropriate cable (see 
„DSUB-9 - RS 232“ on page 
55). To connect two serial 
devices a null modem cable 
may be required.

Содержание EXBOX.AES

Страница 1: ...EXBOX AES User s Manual Version 2 0...

Страница 2: ...ranteed that all product names products trademarks requisitions regulations guidelines speci cations and norms are free from trade mark rights of third parties All entries in this document have been t...

Страница 3: ...ow it works 8 CHAPTER 2 Legal issues facts 10 Before Installing This Device 10 First Aid in case of electric shock 11 Defective Parts Modules 12 Updates 12 Intended Operation 13 Conditions of Warranty...

Страница 4: ...Embedder De Embedder 37 Connecting MADI 40 Connecting AES 42 USB 43 CHAPTER 5 Menu Navigation 44 CHAPTER 6 Troubleshooting and Maintenance 46 Troubleshooting 46 Maintenance 48 CHAPTER 7 Technical Data...

Страница 5: ...l or Index Directory at the end of the document to locate help on a particular topic You can access more information and latest news by visiting on the DirectOut website at www directout eu Convention...

Страница 6: ...converter for 16 audio channels It provides bidirectional conversion between AES3 and MADI AES10 A built in embedder de embedder offers processing of serial data RS 232 EXBOX AES extends MADI environ...

Страница 7: ...al BNC connectors AES Ports 8 x AES3 I O via DSUB 25 AES59 compliant Serial Port 1 x RS 232 via DSUB 9 USB Port USB 2 0 port for firmware updates MADI Formats 56 64 channel 48k 96k Frame S MUX 2 4 Sam...

Страница 8: ...of AES based equipment with remote control over RS 232 How it works 16 audio channels of the MADI input signal are routed to the eight AES output ports The specific bank of the 16 audio channels can b...

Страница 9: ...ded in the user bits of audio channels 1 9 The embedder de embedder handles four different baud rates Further it can be switched off to process user bits of the AES inputs or it can be bypassed to pre...

Страница 10: ...iately by pulling out the power lead All devices must be grounded The device is grounded through its IEC power connections All devices must be connected to the mains using the three cord power leads s...

Страница 11: ...person as quickly as possible from the electric power source as follows Switch off the equipment Unplug or disconnect the mains cable Move the person away from the power source by using dry insulatin...

Страница 12: ...t representative together with a detailed description of the fault We would like to remind you to please check carefully whether the failure is caused by erroneous con guration operation or connection...

Страница 13: ...f this unit other than for the intended use described above Consecutive damages are also excluded explicitly The general terms and conditions of business of DirectOut GmbH are applied Intended Operati...

Страница 14: ...ut GmbH over the period of two years for all components that are essential for proper and intended operation of the device The date of purchase is applied for this period Consumable parts e g battery...

Страница 15: ...bstances This device was constructed ful lling the directive on the restriction of the use of certain hazardous substances in electrical and electronic equipment 2002 95 EC WEEE Directive on Waste Ele...

Страница 16: ...49 0 3727 5665 100 Fax 49 0 3727 5665 101 Mail sales directout eu www directout eu Contents The contents of your EXBOX AES package include 1 x EXBOX AES 1 x external power supply unit 9 24 V 1 x Manu...

Страница 17: ...de Multi Mode The SC ports are multi mode as default It is possible to equip the device with single mode SC ports The housing of single mode ports is colored blue Two different MADI I O con gurations...

Страница 18: ...page 18 of 60 EXBOX AES Manual Version 2 0 CHAPTER 2 Legal issues facts Accessory BOX MOUNT XL for optimal rack mount of up to three devices in a 19 frame No DOAPA0886...

Страница 19: ...icient air circulation for cooling WARNING The synthetics of the delivered pads might cause stains on damageable surfaces To avoid staining of furniture surfaces it is recommended to place a protectiv...

Страница 20: ...hapter 3 Installation Retain the protective cap if the optical port is unused This will protect against soiling which can lead to malfunction 3 Remove the protective cap from the optical MADI port s b...

Страница 21: ...e AES and serial signals to the device AES3 in out DSUB 25 connectors RS 232 in out DSUB 9 connector NOTE Ensure to use appropriate cabling To link two serial devices a cross patched cable so called n...

Страница 22: ...r supply unit Additional power supply units are available from your local DirectOut representative The external power supply must be connected to the mains using the three cord power leads supplied wi...

Страница 23: ...tallation The connected power supply must provide a current limiting to a maximum of 2 5 A WARNING 7 Check the LED display on the front panel While the device is booting the currently installed firmwa...

Страница 24: ...tect the device should it need to be dispatched for service 8 Optional Connect an USB cable to the USB port for firmware updates This requires the USB Serial driver Windows being installed first The d...

Страница 25: ...basic operation of the device Note that throughout this manual the abbreviation FS refers to sample rate or sample frequency So when dealing with scaling factors the following sample rates can be wri...

Страница 26: ...obal Control PSU 1 Hirose socket Connect the power supply here 9 24 V DC PSU 2 Hirose socket Connect the power supply here 9 24 V DC NOTE The device does not provide a power switch Connecting a workin...

Страница 27: ...u A single push button is used for navigation and settings SET Push button Press longer than 2 seconds to enter the menu mode and to cycle through the menu Press short to change a setting When the men...

Страница 28: ...matic changeover to the other MADI input will occur once the selected input looses its signal Selection pattern the MADI input that locks first will be used as sync and input source for conversion Clo...

Страница 29: ...uts port 1 to 4 LED OFF no signal detected LED ON signal present in sync LED blinking signal present not in sync SYNC II 1 2 3 4 5 6 7 8 LED green indicates the lock sync state of AES3 inputs port 5 t...

Страница 30: ...sample rate has to be de ned manually MADI or is set by the AES input signal automatically Two LEDs indicate the scaling factor and the implicit setting of the clock source LED Code Setting Clock sour...

Страница 31: ...clock source and a 96k Frame signal has been detected the LED 2 FS will blink and 2 FS operation is forced As an AES3 signal transports the information about the scaling factor a mismatch between set...

Страница 32: ...he used MADI input and the routing settings MADI input Setting MADI output 56 ch other 56 ch 64 ch ignored 64 ch no signal other 56 ch no signal Routing set to 49 1 FS or 17 2 FS or 1 4 FS and signal...

Страница 33: ...The output will switch to 64 ch once there is signal present for the particular MADI channels e g AES port 5 MADI channel 57 58 1 FS See page 45 to activate the force to 64 ch setting LED Code Settin...

Страница 34: ...e audio signals can be adjusted in the system menu see page 45 The remaining MADI channels will pass the device unaltered Both MADI outputs work in parallel NOTE MADI 2 FS 32 channels MADI 4 FS 16 cha...

Страница 35: ...a scaling factor of 1 FS LED Code Routing 1 ON 17 OFF 33 OFF 49 OFF AES IN MADI OUT 01 16 AES OUT MADI IN 01 16 1 OFF 17 ON 33 OFF 49 OFF AES IN MADI OUT 17 32 AES OUT MADI IN 17 32 1 OFF 17 OFF 33 ON...

Страница 36: ...eral devices without altering the MADI output LED Code Routing 1 OFF 17 ON 33 ON 49 ON MADI IN MADI OUT AES OUT MADI IN 01 16 1 ON 17 OFF 33 ON 49 ON MADI IN MADI OUT AES OUT MADI IN 17 32 1 ON 17 ON...

Страница 37: ...ut signal The serial data is tunnelled by using the user bits of audio channel 1 to 9 RS 232 DSUB 9 socket Serial data I O connect here for embedding or de embedding RS 232 data RS 232 TX LED yellow i...

Страница 38: ...baud 8 n 1 9k6 OFF 19k2 OFF 38k4 ON 115k2 OFF active 38400 baud 8 n 1 9k6 OFF 19k2 OFF 38k4 OFF 115k2 ON active 115200 baud 8 n 1 9k6 OFF 19k2 ON 38k4 OFF 115k2 ON inactive bit transparent pass throug...

Страница 39: ...bit transparent pass through of the MADI input signal to the MADI output UBit bypass If the embedder de embedder is switched off the user bits of the AES input signals are copied to the user bits of...

Страница 40: ...Socket 2 x SC Socket 1 x BNC coaxial MADI 1 OUT SC socket optical MADI output 64 ch connect for MADI output signal here MADI 1 IN SC socket optical MADI input 64 ch connect MADI input signal here MADI...

Страница 41: ...ated by two LEDs MADI 1 SYNC LED green indicates the use of MADI 1 input and its lock status LED OFF no signal LED ON input is used as clock and input source LED blinking signal present not in sync wi...

Страница 42: ...4 input output combined are used for transmission of the AES3 signals Each port consists of four AES3 input and output ports itself transmitting eight audio channels I O AES I O I DSUB 25 Port Digita...

Страница 43: ...EXBOX AES Manual Version 2 0 CHAPTER 4 Operation USB USB USB socket 2 0 type Mini B Connect here for rmware updates NOTE Needs DirectOut USB Serial driver to be installed The driver is available at ww...

Страница 44: ...converter the menu mode has to be entered first The unit will switch back to idle mode automatically after timeout The following page shows the system menu Four parameters are available Embedder De Em...

Страница 45: ...page 45 of 60 EXBOX AES Manual Version 2 0 CHAPTER 5 Menu Navigation System Menu SET SET SET SET SET SET SET SET SET SET SET SET SET SET SET SET SET SET SET SET SET 2 sec SET 2 sec SET 2 sec SET 2 sec...

Страница 46: ...nd Maintenance Issue Possible reason Solution Device doesn t work Power supply is broken Check that the power supply switch is on that the device is connected to the power supply and that the socket i...

Страница 47: ...are dirty Use an air supply to carefully remove any dust Never use objects for cleaning or Exchange the signal cable MADI signal at the input is not stable Signal source is defective or bad signal con...

Страница 48: ...loth To protect the surface avoid using cleaning agents The device should be disconnected from the power supply during the cleaning process NOTE Issue Possible reason Solution No transport of serial d...

Страница 49: ...page 49 of 60 EXBOX BLDS Manual Version 1 2 CHAPTER 6 Troubleshooting and Maintenance This page is left blank intentionally...

Страница 50: ...ion 5 W typical Power Supply 2 x Hirose socket HR10 9 V 24 V DC external WARNING The connected power supply must provide a current limiting to a maximum of 2 5 A Environmental Conditions Operating tem...

Страница 51: ...de 62 5 125 or 50 125 AES3 Port I O 2 x DSUB 25 female AES59 compliant 8 x AES3 input output each AES3 balanced 110 Sample Rate 44 1 48 88 2 96 176 4 192 kHz 12 5 MADI Format I O 48k Frame 96k Frame 5...

Страница 52: ...page 52 of 60 EXBOX BLDS Manual Version 1 2 CHAPTER 7 Technical Data This page is left blank intentionally...

Страница 53: ...0 Appendix A Wiring Sketches Appendix A Wiring Sketches Hirose HR10 DC PSU Pin Signal 1 DC 2 DC 3 DC 4 DC NOTE To ensure proper operation all pins should be connected Ground is connected with the cha...

Страница 54: ...he AES59 speci cation jack female PIN Signal digital 1 CH 4 OUT 2 GND 3 CH 3 OUT 4 CH 2 OUT 5 GND 6 CH 1 OUT 7 CH 4 IN 8 GND 9 CH 3 IN 10 CH 2 IN 11 GND 12 CH 1 IN 13 PIN Signal digital 14 CH 4 OUT 15...

Страница 55: ...RS 232 jack male Pin Signal 1 2 RX 3 TX 4 5 GND 6 7 8 9 NOTE Ensure to use appropriate cabling Depending on the remote device a cross patched cable so called null modem cable may be required for linki...

Страница 56: ...16 Contents 16 Conventions 5 D Defective Parts Modules 12 Dimensions 50 E Embedder De Embedder 37 User bit bypass 38 Environmental conditions 19 F Firmware 23 First Aid 11 Force to 64 ch 32 I Intended...

Страница 57: ...57 of 60 EXBOX AES Manual Version 2 0 Index Sketch DSUB 9 RS 232 55 DSUB 25 AES3 54 Hirose HR10 DC PSU 53 Support 46 T Technical data 50 Troubleshooting 46 U Updates 12 USB 51 User bits 37 W Warranty...

Страница 58: ...page 58 of 60 EXBOX AES Manual Version 2 0 Notes...

Страница 59: ...page 59 of 60 EXBOX AES Manual Version 2 0 Notes...

Страница 60: ...DirectOut GmbH T 49 3727 5665 100 F 49 3727 5665 101 www directout eu Leipziger Strasse 32 09648 Mittweida Germany...

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