Warranty
0
This warranty is void if it is determined upon inspection by DIPO or one
it’s Authorized agents that the equipment has been modified, misused,
misapplied, improperly installed, or damaged in transit or by fire, flood
or act of God. Broken Glass-Ceramic tops are considered abuse and are
NOT covered. Warranty will be considered void if the serial nameplate
has been removed or defaced or if the unit has been opened or
modified in any way or service has been attempted by unauthorized
personnel.
This warranty is valid only for equipment purchased through an
authorized DIPO Representative or Dealer.
To receive Warranty Service, please call DIPO Customer Service at
+82-31-793-5895
. A Return Merchandise Authorization (RMA) number
will be issued along with instructions for returning goods for service (or
their replacement). The RMA number must be written clearly or printed
on the outside of the return shipping container, or on the address label
when returning units for service. Units received without an RMA number
will be refused at our shipping dock and may encounter a delay in
service. Units must be taken or shipped to DIPO USA for service with
transportation charges prepaid.
DIPO will provide return freight. DIPO assumes no liabilities whatsoever
for any damages incurred in transit. PLEASE BE SURE TO USE
ADEQUATE PACKAGING AND A RELIABLE SHIPPING METHOD. IF THE
UNIT IS BEING REPLACED, USE THE SAME BOX THE REPLACEMENT UNIT
ARRIVED IN FOR THE RETURN.
