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FAQ
14
(1) What if the
caller
number is not displayed when a call comes from PSTN ?
A
.
Consult the telecom operator about whether the CID function has been enabled, or
connect the PSTN line with a telephone to check it;
B
.
On
the
interface, check the gateway is configured to
Advanced→FXS
/
FXO
detect CID before ring or after ring, and then check whether “Send Original CID
when Call from PSTN”
is enabled or not.
(2) Can
the gateway be connected with PSTN lines from different telecom operators ?
Yes,
it can be realized by creating port groups to manage PSTN lines belonging to
different telecom operators.
(3) What
if
the gateway’s IP address is forgotten ?
Dial
the
number
of
PSTN
line first, and then dial *158# to query the IP address of
LAN port of the gateway.
(4) How
to
restore factory default settings ?
A
.
Press the
RST
button for 7 seconds;
B
.
Dial the number of PSTN line first, and then dial *166*000000#. After that, restart
the gateway.
C
.
Log in the gateway and then click
Tools → Factory Reset
, then click
Apply
and
restart the gateway.
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Shenzhen Dinstar Co., Ltd.
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