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Glen Dimplex UK Limited
Millbrook House
Grange Drive
Hedge End
Southampton
Hampshire.  SO30 2DF

UK customer help line (8.00AM – 6.00PM Mon-Fri; 8.30AM-1.00PM Sat)

Customer Services:

 Tel.

0870 7270101

 Fax.

0870 7270102

 e-mail

[email protected]

Republic of Ireland

 Tel.

01 8424833

The product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility
(EMC) EN55014, EN60555-2 and EN60555-3 which cover the essential requirements of EEC Directives 73/23 and 89/336

After Sales Service

Your appliance is guaranteed for one year from the date of
purchase. We undertake to repair or exchange free of charge
within this period, any part with the exception of a lamp found
to be defective due to a manufacturing fault.

Your rights under this guarantee are additional to your
statutory rights, which in turn are not affected by this
guarantee.

Please retain your receipt as proof of purchase.

Installation in a Fireplace Opening

At the rear of the fire, two adjustable supports are provided
for levelling the fire where the base of the fireplace opening is
raised above  the level of the hearth.

Adjust by removing the two screws holding each bracket in
position, then refit the bracket and the two screws in the
required position.

The heater is supplied free standing.
One metal surround may be removed to allow the fire to be
semi inset (see Fig. 1) or  two metal surrounds removed to be
fully inset.

Operation

The unique flame effect may be enjoyed whether or not the
heating elements are in operation.

Controls

The heater controls are located on the right hand side of the
canopy heat outlet.

Three switches provide a choice of heat settings.
A switch is in the ON position when the red indicator mark on
the switch is visible.

Switch 1 - Controls the electricity supply to the heater

 and the flame effect.

 

Note: This switch must be in the ON position

 for the heater to operate

.

Switch 2 - Provides 1kw heat output.

Switch 3 - Provides 2kw heat output with switch 2.

Maintenance

WARNING – BEFORE UNDERTAKING ANY MAINTENANCE
OR CLEANING, REMOVE PLUG OR DISCONNECT FROM
THE ELECTRICITY SUPPLY.

 

Fig. 2

Lamp Replacement

There are two lamps located beneath the fuel effect. To gain
access to the lamps, remove the coal and place in a
container, lift out the plastic fuel effect to reveal the lamps.
Replace the defective lamp with a 240V E14 SES clear
candle lamp.
Replace plastic fuel effect and coals.

Safety cut-out

An automatic safety cut-out will switch off the heater if for
any reason it overheats. This could occur for instance, if the
air inlet or outlet was restricted in any way. The cut-out will
continue to operate until the restriction has been removed,
after which normal operation will resume.
Should the cut-out continue to operate repeatedly, switch
off and seek  service advice.

Cleaning

Before commencing cleaning, unplug the heater and allow
it to cool.
The surfaces of the heater should be given an occasional
wipe over with a dry soft cloth.
Do not use detergents, abrasive cleaning powder or polish
on the metal body of the heater.

The glass screen should be cleaned carefully with a chamois
leather. DO NOT use proprietary cleaners.

To remove any accumulation of dust or fluff the soft brush
attachment of a vacuum cleaner should occasionally be used
to clean the outlet grille of the fan heater located under the
canopy.
To clean the fuel effect, remove the coal pieces or pebbles
and wash in warm water. The plastic tray should be wiped
clean with a damp cloth. When dry replace the coal pieces
or pebbles and arrange for best effect.

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