TROUBLESHOOTING ADVICE
Notes
1) When the appliance is first plugged in and switched on only the Fan will be
running, this is normal and continues for about 3 minutes before it will
automatically switch to DEHUMIDIFY operation.(This is a design feature to
improve the reliability of the product.)
2) When the appliance is operating the surrounding air becomes slightly warmer
due to the heating effect of the dehumidifying unit, this is normal and helps to
further reduce the relative humidity of the surrounding air.
3) Before you call for service please check the following typical problem list for a
cause and solution:
PROBLEM
POSSIBLE CAUSES
WHAT TO DO
Dehumidifier won’t start
The unit is unplugged
Make sure the plug is
correctly fitted to the outlet
The fuse is blown or circuit
breaker is tripped
Check the house fuse/
circuit breaker box and
replace fuse or reset the
breaker
The water tank is full or not
located correctly
Empty the tank.
Check tank is fitted
correctly.
No water or just a little water
is generated
The control may not be set
correctly (timer setting is
reached)
Select high hours to run or
‘CONT’ continuous setting
operation
Airflow is restricted
Make sure there is nothing
blocking the air inlet and air
outlet.
The filter is dirty
Clean and replace the filter
(see page 7)
Room temperature or
humidity is too low
This is normal. Defrosting
will take place when
temperature is low.
Water is produced but
humidity does not seem to
be reducing.
Doors and windows are
open
Close all doors and
windows to control local
environment
Steam is being generated in
the room
Moisture laden air should be
vented to outside the room.
Area to be dehumidified is
too large for the unit.
Check if the unit capacity is
adequate.
Noise occurs
The unit is not located
securely
Relocate the unit or tighten
the wall fixings.
The filter is dirty.
Clean and replace the filter.
Water on floor
The unit is not located
correctly
Relocate the unit , check
wall mounting is level.
The drainage is blocked
Clean and repair it (page 6)
Should there still be a problem, please unplug the unit and contact your supplier.
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