CARE OF THE UNIT
1. Only plug the unit into the correct
220-240V~ 50Hz AC 10 AMP power supply.
2. Hold the plug when unplugging the unit, never pull on the cord.
3. Do not place the unit in direct sunlight. This can fade the plastic case.
4. Do not operate the unit in a confined space.
5. Do not place objects on top of the unit. This blocks the air outlet.
6. Do not place the unit where the air inlets or outlets may be blocked by curtains or
furniture.
7. Keep the filters clean.
OVERHEAT PROTECTION
This unit is fitted with an overheat prevention device. If the unit overheats it will automatically
turn off. The unit can be restarted after 30 minutes.
ERROR CODES
Error codes are shown on the display should a fault occur.
E1: Indicates open circuit or short circuit in temperature sensor and PCB.
E2: Indicates open circuit or short circuit in temperature sensor, copper tube and PCB.
E4: Indicates the internal water container is full. Refer to WATER DRAIN.
TROUBLE SHOOTING
Never try to repair or dismantle the air conditioner yourself. Unauthorized repairs may
result in the loss of warranty and can endanger the user and their property.
Problem Cause
Solution
The air conditioner
does not operate.
No power supply.
Connect to a functioning power
supply socket and switch on.
Error code E4 or water drain
warning indictor is displayed,
indicating the internal water
container is full.
Empty the internal water
container.
(Refer to WATER DRAIN)
The start timer function is
active.
Press the POWER button to
deactivate the TIMER function.
The air conditioner
does not seem to
operate efficiently.
The air conditioner is in direct
sunlight.
Close the curtains.
Windows or doors are open.
Close windows and doors.
The filters are dirty.
Clean the filters.
The air inlets or outlets are
blocked.
Remove the blockage.
The room temperature is
below the set temperature.
Lower set temperature.
The air conditioner
is noisy.
The air conditioner is not
level.
Place the air conditioner on an
even, solid surface.
The compressor
does not work.
The overheat protection is
activated.
Wait 30 minutes until the
temperature has decreased,
then turn the air conditioner on
again.
Note: Compressor operation
begins 3 minutes after the unit
is switched on.
The remote control
does not function.
The distance between the
remote control and the air
conditioner is too great.
Move closer to the air
conditioner. Aim the remote
control directly at the control
panel.
The batteries are flat.
Replace the batteries.
If you have any issues with your unit, please contact Glen Dimplex for
your nearest service agent. Proof of purchase is required at the time of
service.
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