TROUBLESHOOTING
Important Notice
5
Loss of suction
The appliance
will not switch on
Problem
Possible Cause
Solution
The thermal cut-out device
tripped
Full or clogged dust tank
Clogged extension tube
Clogged floor brush
Dirty filters
Extension tube not inserted
correctly
Empty the dust tank
Check for blockages
Check for blockages
Clean the dust tank and filter
Check the extension tube
connection. Clean the dust tank
and filters
Turn off the appliance. Allow to
cool so that the thermal cut-out
device resets itself.
Clean the dust tank and filter
Should you run into any problem operating this product, use the table below to troubleshoot. If the problem
persists, contact Dihl or your retailer.
The above table lists the most common problems regarding the operation of your product, with possible causes
and solutions.
Should there be any product malfunction or breakdown, DO NOT repair it yourself. Contact Dihl or your supplier /
retailer if you are within your warranty period, or a professional repair centre if not.
IN NO EVENT SHALL DIHL OR YOUR SUPPLIER / RETAILER BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT,
INDIRECT, GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR OTHER DAMAGES, ARISING FROM
THE USE OR INABILITY TO USE THIS PRODUCT (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR INJURY, LOSS OF
PROPERTY OR PROFITS, AND BUSINESS INTERRUPTION) OR FROM ANY BREACH OF WARRANTY, EVEN IF DIHL OR THE
SUPPLIER / RETAILER HAS BEEN ADVISED OF THE POSSIBLITY OF SUCH DAMAGES. IN NO CASE SHALL DIHL’S OR THE
SUPPLIER’S / RETAILER’S LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT.
Specifications, design and dimensions are subject to change without prior notice.
