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/
36
Nothing happens
when I click
‘
Open Config
Utility
’
1.
Please make sure the wireless network card is
inserted into your computer’s USB port.
2.
Reboot the computer and try again.
3.
Remove the card and insert it into another
USB port.
4.
Remove the driver and re-install.
5.
Contact the dealer of purchase for help.
I can not establish
connection with a
certain wireless
access point
1.
Click ‘
Add to Profile
’ for few more times.
2.
If the SSID of access point you wish to
connect is hidden (nothing displayed in ‘SSID’
field in ‘
Site Survey
’ function), you have to
input correct SSID of the access point you
wish to connect. Please contact the owner of
access point to ask for correct SSID.
3.
You have to input correct passphrase /
security key to connect an access point with
encryption. Please contact the owner of
access point to ask for correct passphrase /
security key.
4.
The access point you wish to connect only
allows network cards with specific MAC
address to establish connection. Please go to
‘
Status
’ menu and write the value of ‘
MAC
Address
’ down, then present this value to
the owner of access point so he / she can add
the MAC address of your network card to his /
her access point’s list.
The network is
slow / having
problem when
transferring large
files
1.
Move closer to the place where access point is
located.
2.
There could be too much people using the
same radio channel. Ask the owner of the
access point to change the channel number.
Please try one or more solutions listed above.
