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Digitus DN-13020, Руководство пользователя

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32 

 

 

 
Chapter6 Troubleshooting 

 
This chapter provides useful information to help you resolve difficulties that you may experience 
with your Server. Fault symptoms, possible causes, and remedial actions are provided within a 
quick reference table. This Server’s USB ports only support MFPs, printers, scanners, mass 
storage, and USB cameras.   

 

6.1  

LED Indicators

 

 

Indicators Behavior 

Description 

Power On 

Power 

On 

Off 

Power off/System error 

Link On 

Network 

connected 

Off 

No physical connection to network 

Status 

Blinking 

Activity on network 

Off 

No activity on network 

USB 

On 

USB device connected 

Blinking 

Connected USB device error   

Off 

No physical connection to USB device 

 
6.2  

Firewall

 

 

If a firewall software has been installed on your PC, it may block the communication between the 
PC and the USB device server so that the USB device server can not work properly. To solve this 
problem, either disable the firewall or configure the firewall to allow the following TCP and UDP 
ports: 
 
7303, 7305, 20005, 30201, 30202, 30203

Содержание DN-13020

Страница 1: ...1 USB 2 0 Multifunction Network Server User Manual DN 13020 DN 13021 DN 13022 DN 13023 DN 13020 DN 13021 DN 13023 DN 13022 ...

Страница 2: ...IP Address Using DHCP 10 2 3 5 Setting the IP Address Using the Control Center 10 CHAPTER3 USING THE USB DEVICE SERVER 13 3 1 Introduction 13 3 2 Connect Disconnect 13 3 3 Subnet Issue 13 3 4 Installation of USB Device Driver 14 3 5 Using the USB Device Server 15 3 6 Auto Connect Printer 17 3 7 Network Scanner 20 3 8 USB Storage 21 3 9 Request to Connect 22 3 10 Quitting the Control Center 23 3 11...

Страница 3: ...s 28 5 2 2 Setting up Server Configuration 29 CHAPTER6 TROUBLESHOOTING 32 6 1 LED Indicators 32 6 2 Firewall 32 CHAPTER7 RESTORE FACTORY DEFAULTS 32 7 1 Using the Server s Web Pages 33 7 2 Using Init Button 34 7 3 Default Parameters List 34 CHAPTER8 UPGRADE FIRMWARE 34 CHAPTER9 THE INIT BUTTON 36 CHAPTER10 FCC STATEMENT 37 ...

Страница 4: ...sy to use Control Center software and the User s Manual and Quick Installation Guide 1 2 1 Start up Procedures If your computer is configured to auto start CDs this CD will start automatically when inserted You can also navigate to the CD and start the autorun exe file from within the Windows file manager 1 3 Supported USB Devices The USB device server supports the following types of USB devices U...

Страница 5: ...network wireless parameters should be set correctly You have to setup the first wireless parameter set through LAN wired connection Wireless access can be set as infrastructure station mode which need an access point to route network messages with the same SSID Wireless access can be secured by WEP 64 128 WPA PSA TKIP AES and WPA2 PSK AES In infrastructure mode if network administrator wants to ch...

Страница 6: ...o access USB Device Server Control Center 4 If the tool finds USB device servers in your local area network then you have to select a server from the server list 5 Double click the highlighted server or click the Configure Server button to get the server s web pages Click CONFIG icon ...

Страница 7: ...admin 7 Click Wireless icon 8 In order to join an existing wireless network you have to set the correct SSID and the correct security method with the correct key information 9 If the wireless network is secured by WEP64 or WEP128 key index and WEP key must be set correctly ...

Страница 8: ...8 10 If the wireless network is secured by WPA PSK or WPA2 PSK the key formats shared key and encryption must be set correctly ...

Страница 9: ... always connect to the network through wireless module Once DN 13021 DN 13023 connects to the network either by network cable or by wireless module all operations to use USB device server are exactly the same 2 3 Assigning an IP Address to the Server 2 3 1 Preliminary If you have a DHCP server on your network your Server will receive an IP address automatically The IP address will then appear on t...

Страница 10: ...tries included in this scope should contain the following parameters range of IP addresses subnet mask default router IP address DNS server IP address lease duration 2 Activate the scope The Server automatically gets the DHCP parameters If you are using DNS you may include at least one DNS server IP address in the DHCP scope or manually set the DNS server IP address using Server s web pages or the...

Страница 11: ...11 4 Double click the highlighted server or click the Configure Server button to get the server s web pages Click CONFIG icon 5 Login with administrator ID default admin and its password default admin ...

Страница 12: ...ce of IP setting methods static or dynamic using DHCP When assigning a static IP address you also have to define Subnet Mask 7 Click Submit to save your settings And the Server will reboot You have now finished the procedure of setting the IP address ...

Страница 13: ... a software operation that simulates the disconnection of the USB device Once the connect operation is successful the operations to use that USB device are just the same as if the USB device is directly connected to the PC If a USB device is connected by a PC we say that PC has the ownership of the USB device Only one PC can get the ownership of a USB device at the same time Therefore if a USB dev...

Страница 14: ...he CD drive and run the autorun program B Follow the instructions of the installation program to install driver C When the installation program asks you to plug in the USB device run the Control Center D In the Control Center click the USB device server that has the desired USB device attached E Click the desired USB device as the following figure F Click the Connect button Then the message Manual...

Страница 15: ...nter and then click the Disconnect button to disconnect the USB device Now the driver of your USB device is installed 3 5 Using the USB Device Server A In the Control Center click the USB device server that has the desired USB device attached B Click the desired USB device C Click the Connect button Then the message Manually Connect by your_computer_name will be shown ...

Страница 16: ...lug in although actually you do not plug in any USB device E Then just use the USB device as if it is connected directly to your PC s USB port F After you finish using the USB device click the USB device in the Control Center and then click the Disconnect button to disconnect the USB device Other PCs can not Connect the USB device until you Disconnect that USB device That is to say only one PC is ...

Страница 17: ...orts auto connect so users don t need to manually connect disconnect This and the next sections show you how to do this After the driver is installed as described in section 4 4 you can see a newly created printer in the Control Panel s Printers and Faxes Follow the steps below to do a NetUSB auto connect printing A In the Control Center click the USB device server that has the desired printer or ...

Страница 18: ... on the USB device server this is a physical printer Then click the Apply button E Then the printer will be marked as an Auto Connected Printer in red If you choose Auto Connected Printer List in the Tools menu you can see a newly created item that describes the association between the Windows printer and the physical printer on the server ...

Страница 19: ...tter run the Control Center every time after you login Windows In order to skip this manual operation you can make the Control Center be run automatically after you login Windows To do this choose the Configuration item in the Tools menu The following window will appear Click on the check box and then on the OK button This feature is enabled by default If you would like to break the association be...

Страница 20: ...wing steps A In the Control Center click the USB device server that has the desired MFP or scanner attached B Click the desired MFP or scanner C Click the Network Scanner button Then you can see that the Control Center will automatically do a connect operation The following window will appear ...

Страница 21: ... scanning close the Auto Connect Scanner window At this moment Control Center will automatically do a disconnect 3 8 USB Storage You must use manually connect for USB storage After you connect a USB storage like the following picture your PC will have a new disk If the USB storage is a flash drive the new disk is a removable disk ...

Страница 22: ...the Disconnect button to disconnect the USB storage device 3 9 Request to Connect If a USB device is manually connected by any other user basically you can not connect that device However we offer another mechanism called Request to Connect to solve this inconvenience For example there are two computers TESTES and TEST Now the owner of HP Photosmart 2600 is TEST Then the TESTES computer wants to u...

Страница 23: ...esn t really quit if you click the X box close box at the top right corner of the window Instead it just minimizes itself to the system tray There are two ways to really close the Control Center The first way is choosing Exit item in the File menu in the Control Center The second way is right clicking the icon of the Control Center in the system tray and choosing the Exit item 3 11 Limitations The...

Страница 24: ... unauthorized access 3 In order to use the USB Mass Storage device connected to the Server the SMB protocol or FTP protocol must be set up 4 2 Connecting USB Mass Storage to the Server 4 3 Supported Codepages What is codepage Used by the system to encode and interpret string characters Codepage formats are not the same for each language Some languages such as Japanese have multibyte characters whi...

Страница 25: ...ollowing methods to set the Server s codepage 1 Start Control Center and Auto searching Server window will appear 2 If the tool finds the Servers in your local area network select the Server from the Server List and click Configure Server button 3 The Web manager will show click the Config button and enter the Server s administrator default admin and password default admin 4 After you have logged ...

Страница 26: ... enter the Server Name of the Server to find it 7 Double click this Server Name icon 8 If you clear Enable SMB CIFS Print File Server Authentication in Supported Protocols you login to the SMB server without requiring authentication otherwise you have to enter user name and password to login to the Server You can add user name and password in User Account box by the Control Center or the Server s ...

Страница 27: ...sword in User Account box by the Control Center or the Server s Web pages 4 The shared folders will be listed in IE 5 Perform Paste Remove or Copy the files to the shared folders B Use Microsoft Dos s FTP client 1 Enter Dos command ftp 2 Enter open server s Server Name or open server s IP address If you have changed the default FTP port 21 to the new value you have to add the new port number in th...

Страница 28: ...er httpd on TCP port 80 Users may use the web pages to see the Server s system status and configure the Server 5 2 Using the Server s Web Pages 5 2 1 Displaying Server Status Click on the STATUS icon to see system status network status and Wireless Status only for DN 13021 DN 13023 ...

Страница 29: ...configuration click on the CONFIG icon ad then the system will request user to enter administrator default admin and password default admin to login General Configuration Server Information You have to set the Server Name which is the name to represent the Server ...

Страница 30: ...n to connect TCP IP network Please see Chapter 3 Basic Installation for more details Storage Access Mode Set storage access mode as server or NetUSB mode UPnP Setting Enable or disable the UPnP function File Server Codepage Setup language for file server code ...

Страница 31: ...ur desired administrator name New Password enter your desired password Re type Password re confirm the password Maintenance If you want to restore factory default values of the Server or upgrade new firmware you can use the Maintenance tool Restart click this button to restart reboot the Server Factory Default click this button the Server will restore factory default values Firmware Upgrade click ...

Страница 32: ...Off Power off System error Link On Network connected Off No physical connection to network Status Blinking Activity on network Off No activity on network USB On USB device connected Blinking Connected USB device error Off No physical connection to USB device 6 2 Firewall If a firewall software has been installed on your PC it may block the communication between the PC and the USB device server so ...

Страница 33: ...r s default parameters by one of the following methods 7 1 Using the Server s Web Pages 1 Go to the Server s web page and click CONFIG 2 Enter administrator default admin and password default admin 3 Click Maintenance 4 Click Factory Default 5 Click Yes to confirm ...

Страница 34: ...1 100 Subnet Mask 255 255 255 0 User Accounts Administrator admin Password admin Chapter8 Upgrade Firmware This chapter describes how to upgrade firmware Please follow one of the following Procedures Procedure A Using the Control Center 1 Open Control Center It will automatically search the existing Servers and display their statuses 2 Select the Server that you want to upgrade the firmware Double...

Страница 35: ...default values after restarting i e your Server s configuration will recover to Factory Default values 2 Run the TFTP client Tool Image Burner from Windows Start menu 3 Click Open Image to open your new firmware Please note that you must configure your PC s TCP IP such that PC and the Server belong to the same LAN i e PC s IP is 192 168 1 xxx and subnet mask is 255 255 255 0 DIGITUS doesn t have t...

Страница 36: ...nk After that the Server will do the following tasks A Perform a Factory Default restoration of the server which will restore most of the parameters and settings to factory default values B Perform a TFTP server You can upgrade new firmware using any TFTP client tool Note After performing the tasks mentioned above you have to plug off the power adaptor and then plug in the power adaptor to restart...

Страница 37: ...nt into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is subject to the followi...

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