USB
2.0 VGA Adapter User Manual
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The following troubleshooting tips may help if you are experiencing any difficulties using our
device. Contact your dealer for additional assistance if needed.
- Check to make sure that all connectors are plugged in correctly.
- Make sure that the USB port that you are using is USB 2.0.
- Try a different USB 2.0 port and/or computer
- Check to see that the monitor is connected correctly and the power is ON.
- Try connecting the adapter directly to the computer instead of through a hub.
- Unplug all other USB devices from the system.
- Make sure to restart your computer after the driver installation.
- Unplug the adapter and re-insert it.
- Check the website to make sure you have the latest drivers.
- Reset/refresh/resynchronize your monitor.
- For better performance on watching DVD on the secondary display, it is recommended to use
the following license free software.
Media Player Classic:
http://sourceforge.net/projects/guliverkli/
- For better DVD movie file decoder complied with Windows Media Player, suggestion the
following free software.
K- Lite:
http://www.free-codecs.com/download/K_Lite_Codec_Pack.htm
- Selecting Primary Mode may disable the main system display on certain Intel graphics solution
based computer system.
- If you have problems during the boot up process, start your computer in Safe Mode and
uninstall the driver. Hold the CTRL key until the Windows startup menu appears and select
Safe Mode.
- To verify the driver version that you installed, please click “Control Panel”
→
“Add or
Remove Programs” to check the program: USB 2.0 VGA Device (Multiple) 8.1.0.0515.0153
(the number means the driver version).