11
TROUBLESHOOTING
Problem
Cause
Solution
No picture out
after correct
connection at one
room
Maybe the
Transmitter and
receiver have not
yet matched the
connection.
Please follow the operation steps:
1. Please connect the Transmitter and
receiver with the 3.5mm male to male,
connect Transmitter with input device,
connect receiver with display;
2. Supply power on both Transmitter
and receiver;
3. Long press the reset button for 10s on
the receiver until the display shows
the OSD content “searching TX”;
4. Short press the reset button on either
receiver or both sides simultaneously
to match the Transmitter and receiver
automatically, the Link and Status
LED both flash quickly means the
Transmitter and receiver is connected
well. If customers want to connect
more receiver, they can repeat these
steps to match one Transmitter up to
four receivers simultaneously
No picture out
after correct
connection at
different room
The distance can`t
reach 100m due to
the signal loss via
pass through the
solid walls.
When pass through a solid wall
(thickness under 30cm), the signal will
loss 30% of the original signal and the
distance will shorter than 70m; if pass
through two or more solid wall, the
distance will shorter than 20m. Please
get shorter distance at pass through
solid wall application
The picture out
not stable or the
distance is shorter
than description
Maybe there
have some same
band Interference
sources at
5GHz effect the
extender`s signal
transmission.
Please place the product closer when
there have same band Interference
sources or remove the Interference
sources
