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Digital STARION 200i/300i PC

Troubleshooting

MCS Logistics Engineering - Nijmegen

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POST and Boot Error Messages

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Message

Problem

Solution

Monitor type
does not match
CMOS -
Run SETUP

Monitor type has been
incorrectly specified.

Run the BIOS Setup utility and set the correct
monitor type.

Operating
system not
found

The operating system cannot be
found on drive A or drive C.

Run the BIOS Setup utility and correctly identify
drive A or drive C.Correctly install the operating
system. Refer to the supplied operating system
documentation.

Press <F1> to
resume, <F2>
to Setup

This message appears after any
recoverable error message.

Press <F1> to reboot or <F2> to enter the BIOS
Setup utility to make any necessary changes.

Real time clock
error

Real-time clock failed BIOS
test.

Replace real-time clock and then run the BIOS
Setup utility to restore previous configuration
information.

System cache
error - Cache
disabled

RAM cache failed.

Run the BIOS Setup utility and restore all settings
to original values. If the problem persists, replace
the defective cache memory.

System CMOS
checksum bad -
run SETUP

Battery/real-time clock failed.

Correct the address conflict using the BIOS Setup

utility. If the problem persists, replace the
battery/real-time clock.

System RAM
failed at offset:
nnnn

System RAM failed.

Run the BIOS Setup utility and restore all settings
to original values. If the problem persists, replace
the defective memory.

System timer
error

The computer's timer test failed.

Run the BIOS Setup utility and restore all settings
to original values. If the problem persists, replace
the defective component.

Shadow RAM
Failed at offset:
nnnn

Shadow RAM failed.

Run the BIOS Setup utility and disable failed
shadow memory region.

System battery
is dead -
Replace and
run SETUP

Battery/real-time clock failed.

Replace the battery and then run the BIOS Setup

utility to restore previous configuration
information.

Содержание STARION 200i

Страница 2: ...se duplication or disclosure by the U S Government is subject to restrictions as set forth in subparagraph c 1 ii of the Rights in Technical Data and Computer Software clause at DFARS 252 227 7013 Copyright Digital Equipment Corporation All Rights Reserved The following are trademarks of Digital Equipment Corporation STARION and the Digital logo The following are third party trademarks MS DOS and ...

Страница 3: ...e Computer s BIOS 18 ULTILITIES AND VIDEO DRIVERS 20 Setting High Resolution Mode for the Monitor Display 20 Windows Video Drivers 21 MS DOS Application Video Drivers 21 Using the S3refrsh Utility 22 CO Session and Remote Support 22 BIOS SETUP UTILITY 22 Running the BIOS setup Ultility 23 Updating The Computer s Configuration 23 Helpful Hints 23 BIOS Setup Utility Options 24 Main Menu Options 24 H...

Страница 4: ...Table of Contents Digital STARION 200i 300i PC 4 MCS Logistics Engineering Nijmegen S T A R I O N 2 0 0 i 3 0 0 i Recommended Virus Detection and Cleanup Software 38 ...

Страница 5: ...acket 53 Removing Expansion Boards 54 Removing a 3 Inch Mass Storage Device Internal Drive Bay 55 INSTALLATION PROCEDURES 56 Installing a Higher Performance CPU 56 Installing the CPU Voltage Regulator 58 REPLACEMENT PROCEDURES 59 Replacing the Real Time Clock RTC 59 CONNECTING DISKETTE AND IDE DEVICES 61 Connecting Diskette Drives 62 Connecting IDE Devices 63 CHAPTER 4 TROUBLESHOOTING 65 INITIAL T...

Страница 6: ...ansion Slots 43 Figure 3 6 Main Logic Board Jumper Locations 45 Figure 3 7 SIMM Socket Locations 47 Figure 3 8 Release Front Locking Mechanisme 48 Figure 3 9 Opening the Device Bay Power Supply Subassembly 49 Figure 3 10 Removing the 3 Inch Diskette Drive 50 Figure 3 11 Removing the Main Logic Board 51 Figure 3 11 Removing the on Power Supply 52 Figure 3 12 Removing the Riser Card Bracket 53 Figur...

Страница 7: ...History MCS Logistics Engineering Nijmegen 7 S T A R I O N 2 0 0 i 3 0 0 i Revision History Revision of Date Description of change EK A0851 SV First release of the Service Manintenance Manual describing the STARION 200i 300i series computer ...

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Страница 9: ...nt may not apply to the computer s you are servicing since many of the diagnostic tests are designed to test more than one product CAUTION Digital recommends that only A certified engineers attempt to repair this equipment All troubleshooting and repair procedures are detailed to support subassembly module level exchange Because of the complexity of the indivual boards and subassemblies no one sho...

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Страница 11: ...in their class Microprocessor 75 Mhz Pentium System Memory 8MB System RAM expandable to 128MB Onboard Video S3 Trio 32 technology to take full advantage of the computer s CPU CD ROM Reader Double speed CD ROM reader with industry standard IDE ATAPI interface and audio capability Fax Modem Sound Card Sophisticated fax data voice modem and 16 bit FM synthesis sound card Some features of this card ar...

Страница 12: ...Product Description Digital STARION 200i 300i PC 12 MCS Logistics Engineering Nijmegen Support Sound Blaster and Sound Blaster Pro sound standards ...

Страница 13: ...Logistics Engineering Nijmegen 13 S T A R I O N 2 0 0 i 3 0 0 i Product Models Information STARION 200i 300i Models Product Model Memory HDD Cache CD ROM STARION 200i FR 901AA A4 8MB 540MB None Dual Speed STARION 300i FR 901AA A5 8MB 840MB None Dual Speed ...

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Страница 15: ...n to customers needing BIOS upgrades Before Using System Utilities and Video Drivers When unfamiliar with utility programs video drivers and their uses carefully read and understand this chapter before attempting to use any of the utilities or to install video drivers Using Utilities Video Drivers The system utilities and video drivers enable to take full advantage of the computers enhanced video ...

Страница 16: ...iskette can then be used to reprogram the computer s BIOS in case the flash process built into the computer fails The following are needed to create this diskette A blank 3 inch 1 44 MB formatted diskette A diskette copy of the BIOS upgrade diskette NOTE PHLASH utilities are not shipped with STARION 200i 300i computers However they are available on the Digital Bulletin Board System Creating a Cris...

Страница 17: ...Digital STARION 200i 300i PC Utilities Configuration MCS Logistics Engineering Nijmegen 17 S T A R I O N 2 0 0 i 3 0 0 i 5 Insert a blank formatted diskette into drive A ...

Страница 18: ...ot properly boot using the BIOS files that were just copied during the flash update The computer accesses the diskette drive The computer is searching for the crisis recovery diskette to restore the BIOS to its previous known state Restore the computer s BIOS to its previous known state by performing the following procedures 1 Turn off the computer remove the coverand set the recovery mode jumper ...

Страница 19: ...guration MCS Logistics Engineering Nijmegen 19 S T A R I O N 2 0 0 i 3 0 0 i If POST detects an error refer to Chapter 4 Troubleshooting to identify and determine how to correct the problem After the problem has been resolved restart the computer ...

Страница 20: ...depthsand refresh rates to match the capabilities of the monitor To use Galileo to change video resolution perform the following steps 1 From the Windows Program Manager double click on the Control Panel icon 2 Next double click on the Galileo icon to display the video console 3 Select the monitor resolution color depthand refresh rate to match to the monitor s specifications 4 Select Switches tha...

Страница 21: ...ess Enter 4 Toggle through the Display option to select the appropriate Windows 3 x driver 5 Select the desired video resolution then press Enter 6 If the appropriate video driver resides on a separate diskette toggle through the Display option to select Other Requires disk provided by hardware manufacturer 7 Insert the diskette that contains the appropriate video driver and press Enter Select the...

Страница 22: ...d Remote Support The System Utility and Remote Support diskette supplied with STARION Desktop PC computers includes Triton s CO Session Remote Communications Software This software allows to remotely troubleshoot an improperly functioning computer via a telephone modem connection Proper use of this software might enable some computer problems to be corrected without requiring a further service cal...

Страница 23: ...menu selections Main enables to set basic computer configuration options time date video etc Advanced enables to set advanced features to increase computer performance memory COM ports LPT port etc Security enables to set passwords and backup data reminders Power enables to set power saving options to conserve electricity and increase the life of the computer Exit enables to quit the current menu ...

Страница 24: ...deo system EGA VGA CGA 80x25 Monochrome Sets the video controller type System memory Not user selectable Displays the amount of base conventional memory each time the computer boots Extended memory Not user selectable Displays the amount of extended memory each time the computer boots Hard Disk Options IDE Adapter 0 1 Master Slave Menu Fields Settings Comments Autotype fixed disk Press Enter to de...

Страница 25: ...TARION 200i 300i PC Utilities Configuration MCS Logistics Engineering Nijmegen 25 S T A R I O N 2 0 0 i 3 0 0 i Write precomp 0 to 4095 None Displays the number of cylinders that have their write timing changed ...

Страница 26: ...bled Disabled When enabled the read ahead buffer in the local bus IDE controller increases HDD performance Enabled is selected automatically if 32 Bit I O is enabled Memory and Cache Menu Fields Settings Comments Internal cache Enabled Disabled Enables or disables the computer s internal cache External cache Enabled Disabled External cache is not present or upgradeable on STARION 200i 300i systems...

Страница 27: ...ow Memory for a copy of video BIOS ROM This DRAM is write protected and has the same addresses as the video BIOS ROM locations When video BIOS ROM is shadowed the ROM information is copied into an appropriate area in DRAM This increases the computer s performance because the video BIOS instructions are in fast DRAM instead of ROM For PCI VGA cards video BIOS is always shadowed regardless of this f...

Страница 28: ...entional operating system Select Non compatibility for extended memory above 64 MB under Windows NT v3 1 Boot Options Menu Fields Settings Comments Boot sequence A only A then C C then A C only Each time the computer boots it will load the operating system from the sequence selected SETUP prompt Enabled Disabled Enables or disables the F2 Setup prompt each time the computer boots Selecting Disable...

Страница 29: ...es Configuration MCS Logistics Engineering Nijmegen 29 S T A R I O N 2 0 0 i 3 0 0 i Summary screen Enabled Disabled Enabling this option causes the computer to display configuration parameters in the form of a summary screen during boot ...

Страница 30: ...y time after a key is held down before it begins to repeat a keystroke Advanced Options Menu Fields Settings Comments Large disk access mode DOS Other Select DOS if MS DOS is installed Select Other if another operating system is installed A large disk drive constitutes one that has more than 1024 cylinders 16 heads or 63 tracks per sector Integrated Peripherals Menu Fields Settings Comments Mouse ...

Страница 31: ...esignations Diskette write protection Disabled Enabled Enables or disables the selected diskette drive s write protect option IDE adapter 0 IDE adapter 1 Enabled Disabled Enables or disables the onboard IDE 0 1 controller Note that both must be enabled for proper system operation Advanced Chipset Control CAUTION The following advanced chipset control options should normally stay at their default v...

Страница 32: ...Utilities Configuration Digital STARION 200i 300i PC 32 MCS Logistics Engineering Nijmegen VGA feature connector Enabled Disabled ...

Страница 33: ...cessible Set user password Press Enter Allows a user password to be set This password can be set only if a supervisor password is entered When the user has entered his or her name but the supervisor is not logged in only the following information is accessible Supervisor password is Enabled User password is Enabled Set user password press enter to enter a user password Password on boot Enabled Dis...

Страница 34: ...operation Keyboard quick lock Enabled Disabled When enabled the keyboard will be quick locked System backup reminder Disabled Daily Weekly Monthly Enables or disables the system backup reminder message Virus check reminder Disabled Daily Weekly Monthly Enables or disables the virus check reminder message Power Options Menu Fields Settings Comments Power management Enabled Disabled Enable this fiel...

Страница 35: ...s 6 hours 12 hours After a set period of computer inactivity the BIOS places the computer in a suspend state maximum power savings that is the Energy Star compatible monitor hard disk CPU and fan are shut off If a timer is set for the field set Power Management to Enabled Disabling this option prevents this feature from operating Power management must be enabled to use this option ...

Страница 36: ...Power Options continued Menu Fields Settings Comments Suspend Lock system No Yes When enabled the system locks the keyboard and the mouse until the power on password is entered Quick suspend Disabled User selected key sequence Selects the key combination used to put the system in suspend mode ...

Страница 37: ...it is properly connected Keep circuit boards and components away from non conductors Keep clothing away from circuit boards and components Keep circuit boards in anti static bags Be cautious when AC power is exposed when working on an assembly Always use an ISOLATION TRANSFORMER when diagnosing terminals monitors or power supplies when AC power is applied Be cautious of very high voltage potential...

Страница 38: ...Supplier information Diagsoft Inc 5615 Scotts Valley Drive Suite 140 Scotts Valley California 95066 U S A Voice 1 408 438 8247 Fax 1 408 438 7113 Internet http www diagsoft com Diagsoft Inc homepage Recommended Virus Detection and Cleanup Software F PROT Virus Detection and Cleanup Software latest version Supplier information North America South America Australia and New Zealand Command Software S...

Страница 39: ...e call the Digital Equipment Service Representative 1 800 354 9000 Unlocking and Removing the Cover WARNING You might injure yourself or damage the computer if you attempt to remove the cover before unplugging ac and monitor power cords The computer s cover must be removed prior to install any hardware option To remove the cover 1 Unlock cover 2 Lift both side locks out then turn towards front of ...

Страница 40: ...tal STARION 200i 300i PC 40 MCS Logistics Engineering Nijmegen Unlocking and Removing the Cover continued DEC00529 2 Figure 3 1 Unlocking the Cover Figure 3 2 Release Cover Figure 3 3 Removing the Cover DEC00530 2 DEC00531 2 ...

Страница 41: ...i Computer Components Legend Description A Power supply B Main logic board C 3 inch diskette drive D CD ROM drive E Front internal drive bay F Riser card supports up to three expansion boards 2 PCI and 1 ISA or 2 ISA and 1 PCI G Rear internal drive bay under power supply A G F B E C D Figure 3 4 Computer Components ...

Страница 42: ...y installed Plug and Play compatible expansion board so it operates at maximum performance When planning on installing non Plug and Play expansion boards setting jumpers on the board based on the computer resources already allocated might be necessary NOTE Only one expansion board can reside in slot J2 and J3 at any one time These slots share the middle expansion slot opening at the rear panel thu...

Страница 43: ...Digital STARION 200i 300i PC Service Procedures MCS Logistics Engineering Nijmegen 43 S T A R I O N 2 0 0 i 3 0 0 i Figure 3 5 Expansion Slots J4 J3 J J1 ...

Страница 44: ...reful not to bend the pins CAUTION Do not touch any electronic component unless you are safely grounded Wear a grounded wrist strap or touch an exposed metal part of the system box chassis A static discharge from your fingers can result in permanent damage to electronic components Main Logic Board Jumper Settings Factory default settings are listed in bold Italics Feature Description Setting CPU c...

Страница 45: ...RION 200i 300i PC Service Procedures MCS Logistics Engineering Nijmegen 45 S T A R I O N 2 0 0 i 3 0 0 i Main Logic Board Jumper Locations 1 2 J27 J16 J21 3 J22 J11 J10 Figure 3 6 Main Logic Board Jumper Locations ...

Страница 46: ...n adding SIMMs be sure to Install 32 bit SIMMs having an access time of 70 ns or less Supported SIMM sizes 4 MB 8 MB 16 MB 32 MB or 64 MB For improved performance STARION Desktop PC computers are designed with interleaved memory This feature requires to populate both sockets Ensure that the SIMM in each socket is the same type sizeand speed Therefore a 4 MB SIMM in Bank 0 requires a 4 MB SIMM in B...

Страница 47: ...Digital STARION 200i 300i PC Service Procedures MCS Logistics Engineering Nijmegen 47 S T A R I O N 2 0 0 i 3 0 0 i Figure 3 7 SIMM Socket Locations 0 1 A ...

Страница 48: ... subassembly has to be opened in order to install removeand or connect certain components and peripheral devices To open the subassembly 1 Turn off the computer 2 Disconnect external devices ac power and monitor power 3 Unlock and remove cover 4 Pull tab A toward front of computer to release subassembly 5 Lift up on subassembly and lock in place Figure 3 8 Release Front Locking Mechanisme ...

Страница 49: ...Digital STARION 200i 300i PC Service Procedures MCS Logistics Engineering Nijmegen 49 S T A R I O N 2 0 0 i 3 0 0 i Figure 3 9 Opening the Device Bay Power Supply Subassembly ...

Страница 50: ...nd remove cover 4 Remove two screws securing the right side of diskette drive to chassis 5 Open the device bay power supply subassembly Refer to Opening the Device Bay Power Supply Subassembly 6 Disconnect power and ribbon cables 7 Remove two screws securing the right side for SL models and left side for FP models of diskette drive to chassis 8 Slide the diskette drive out of the front of the chas...

Страница 51: ... off the computer 2 Disconnect external devices ac power and monitor power 3 Unlock and remove cover 4 Remove all connectors 5 Remove all expansion boards 6 Remove the riser card and bracket 7 Remove screws and lift the board out Mouse Connector Keyboard Connector Primairy PCI IDE Drive Power connectors Secondary PCI IDE Drive Diskette Drive Figure 3 11 Removing the Main Logic Board ...

Страница 52: ... from main logic board noting their proper orientation 3 While holding the device bay and power supply subassembly carefully release the rear latch 4 Carefully slide entire subassembly away from chassis and place upside down on antistatic surface 5 Loosen two screws securing power on off switch to chassis 6 Remove screws securing power supply to chassis 7 Remove power supply and power on off switc...

Страница 53: ...0 0 i Removing the Riser Card Bracket To remove the riser card and bracket 1 Turn off the computer 2 Disconnect external devices ac powerand monitor power 3 Unlock and remove cover 4 Remove all expansion boards 5 Carefully lift riser card and bracket from computer B A Figure 3 12 Removing the Riser Card Bracket ...

Страница 54: ...g Nijmegen Removing Expansion Boards To remove an expansion board 1 Turn off the computer 2 Disconnect external devices ac power and monitor power 3 Unlock and remove cover 4 Remove screw from metal filler plate 5 Gently pull board outward Figure 3 13 Removing Expansion Boards ...

Страница 55: ...2 Remove power supply IDE and diskette cabling from main logic board noting their proper orientation 3 While holding the device bay and power supply subassembly carefully release rear latch 4 Carefully slide entire subassembly away from chassis and place upside down on antistatic surface 5 Remove screws securing the 3 inch mass storage device on the bottom rear device bay 6 Remove the 3 inch mass ...

Страница 56: ...old CPU 4 Remove old CPU 5 Install new CPU 6 Make sure pin 1 on CPU notched corner is aligned with pin 1 on ZIF socket designation A on Figure 3 16 7 Return release lever to its original position and then set all appropriate CPU jumpers Refer to Main Logic Board Jumper Settings 8 Replace and lock cover connect external devices and restore power NOTE The installed higher performance CPU might requi...

Страница 57: ...Digital STARION 200i 300i PC Service Procedures MCS Logistics Engineering Nijmegen 57 S T A R I O N 2 0 0 i 3 0 0 i Figure 3 16 Installing a Higher Performance CPU A ...

Страница 58: ...ator 1 Turn off the computer disconnect external devices ac powerand monitor power 2 Unlock and remove cover 3 Carefully pinch the harpoon ends on the plastic standoffs and remove the voltage regulator 4 Install new voltage regulator Make sure socket on voltage regulator is aligned with pins on main logic board connector 5 Align standoffs with holes in voltage regulator circuit card and carefully ...

Страница 59: ...s RTC must be replaced To replace the RTC perform the following Record computer configuration settings using the BIOS Setup utility Turn off the computer disconnect external devices ac power and monitor power Unlock and remove cover Carefully extract old RTC from socket Install new RTC Replace and lock the cover connect external devices and restore power Run BIOS Setup utility to reconfigure compu...

Страница 60: ...Service Procedures Digital STARION 200i 300i PC 60 MCS Logistics Engineering Nijmegen Figure 3 18 Replacing the Real Time Clock A ...

Страница 61: ...een the two IDE drives Make sure cable is connected with correct orientation Most cables and sockets are keyed so they cannot be connected backwards If the cable or device is not keyed pin 1 of cable has to be connected to pin 1 of device s socket Pin 1 of cable is on edge with colored stripe Pin 1 of device s socket should be marked with a number or symbol at one end of socket or with a number or...

Страница 62: ...gineering Nijmegen Connecting Diskette Drives Legend Diskette Drive Component A Power supply B Power connections C Diskette drive connections D Main logic board diskette drive connection E Diskette drives A B C E E D C Figure 3 19 Diskette Drive Data Cable Connections ...

Страница 63: ... T A R I O N 2 0 0 i 3 0 0 i Connecting IDE Devices Legend IDE Device Component A Power supply B Power connections C IDE hard disk drive connections D Main logic board IDE drive connections E IDE hard disk drive F IDE CD ROM drive D C A B C E F Figure 3 20 IDE Drive Data Cable Connections ...

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Страница 65: ... all hard disk drives spin down completelyand then turn it back on If the POST detects an error refer to this chapter and take the appropriate steps to correct the problem After the problem has been resolved restart the computer Run the BIOS Setup utility Make sure all necessary changes have been made to the CONFIG SYS and AUTOEXEC BAT files Make sure all necessary video printerand application dev...

Страница 66: ... beeps The following table lists other fatal error and their associated beep codes Each code represents the number of short beeps that are grouped together Fatal errors errors that lock up the computer are generally the result of a failed main logic board or some other add on component SIMM BIOS computer battery etc Beep Code Error Message 2 2 3 BIOS ROM checksum 3 1 1 Test DRAM refresh 3 1 3 Test...

Страница 67: ...lem persists replace the defective diskette drive and or drive cable Extended RAM Failed at offset nnnn Extended memory failed or configured incorrectly Make sure SIMMs are installed correctly Refer to Installing SIMMs If the problem persists replace defective SIMMs Run the BIOS Setup utility and restore all settings to original values Failing Bits nnnn nnnn is a map of the bits at the RAM address...

Страница 68: ...controller error Keyboard error Keyboard locked Unlock key switch Keyboard and or keyboard controller failed Check the keyboard connection If the connection is secure the keyboard or keyboard controller might have failed If the problem persists replace the defective keyboard and or controller ...

Страница 69: ... to restore previous configuration information System cache error Cache disabled RAM cache failed Run the BIOS Setup utility and restore all settings to original values If the problem persists replace the defective cache memory System CMOS checksum bad run SETUP Battery real time clock failed Correct the address conflict using the BIOS Setup utility If the problem persists replace the battery real...

Страница 70: ...he upper limit of UMB This indicates the released segments of the BIOS that can be reclaimed by a virtual memory manager Video BIOS shadowed This indicates that the computer s video BIOS was successfully copied to shadow RAM Computer Troubleshooting Problem Possible Cause Action No response when the computer is turned on Main logic board failure Main logic board jumpers incorrectly set CPU has fai...

Страница 71: ... computer boots without errors replace expansion board Computer operates incorrectly after installing optional SIMMs SIMMs installed incorrectly Did not rerun BIOS Setup utility BIOS Setup utility changes not saved before exiting SIMMs have failed Remove SIMMs and reinstall Rerun BIOS Setup utility Rerun BIOS Setup utility and save changes Remove SIMMs and reinstall Make sure bank 0 is filled with...

Страница 72: ...to the wrong IDE connector There might be a boot sector virus Hard disk boot sector is missing Install the appropriate operating system Format the IDE hard disk drive or partition the IDE hard disk drive using the supplied operating system software Install software on the requested partition Refer to the supplied IDE hard disk drive kit installation instructions Run the BIOS Setup utility to ident...

Страница 73: ...CSI device jumpers incorrectly set SCSI cable not terminated SCSI device not plugged in Terminating resistors not removed from the SCSI device SCSI adapter failure SCSI ID conflicts Refer to the supplied SCSI device kit installation instructions Terminate each end of the SCSI bus Check power and SCSI cables Remove terminating resistors Replace SCSI adapter Set SCSI IDs correct ...

Страница 74: ...es not boot from a target diskette drive Drive ID incorrectly set Diskette drive not enabled Diskette boot option disabled Onboard diskette controller disabled Diskette does not contain start up files Make sure the drive ID is correctly set Run the BIOS Setup utility to enable the diskette drive Run the BIOS Setup utility and set and set the proper boot sequence Run the BIOS Setup utility and set ...

Страница 75: ...system Target diskette drive cannot read or write information Onboard diskette controller disabled Diskette write protection is enabled Run the BIOS Setup utility and set the diskette controller to Enabled Run the BIOS Setup utility and set the diskette write protection to Disabled Monitor Troubleshooting Problem Possible Cause Action Monitor power indicator is not on Monitor is turned off Power i...

Страница 76: ...n mode Appropriate high resolution video drivers are not installed or incorrectly installed Correctly install all appropriate high resolution video drivers Refer to the documentation supplied with the monitor and or video drivers Monitor display not centered while loading Windows video drivers Monitor type incorrectly set Set the correct monitor type Refer to appropriate video driver documentation...

Страница 77: ...rd drives failed Run Setup Check connections Reset controller Replace controller Replace disk Floppy diskette Media Mismatch Drive Not Ready Write Protected Media Unformatted Media Use known good diskette Check size and density of diskette Close drive door Remove write protection Format diskette Floppy drive Floppy Drives Failed Check connections Replace drive Battery clock Clock Stopped Invalid D...

Страница 78: ......

Страница 79: ...to be changed For example some network expansion boards require a specific memory location If that location is already allocated a memory conflict results and the expansion board will not operate as expected Note that some memory I O and interrupt locations can be changed using the BIOS Setup utility CAUTION Before changing any memory or address location refer to the documentation supplied with th...

Страница 80: ...er two 0F0 Clear math co processor busy 0F1 Reset math co processor 0F8 0FF Math co processor 170 177 Secondary IDE controller 1F0 1F7 Primary IDE controller 220 22F Sound card 278 27A LPT2 2E8 2EF COM4 2F8 2FF COM2 378 37A LPT1 3BC 3BE LPT3 3B0 3DF VGA register 3E8 3EF COM3 3F0 3F7 Diskette floppy disk controller 3F6 3F7 Primary secondary IDE controller alt status device address 3F8 3FF COM1 46E8...

Страница 81: ...dem IRQ4 COM1 IRQ5 LPT2 IRQ6 Diskette drive if enabled IRQ7 LPT1 LPT3 if enabled IRQ8 Real Time Clock RTC IRQ9 Available IRQ10 Available IRQ11 Available IRQ12 Mouse interrupt if enabled IRQ13 Math co processor IRQ14 IDE primary if enabled IRQ15 IDE secondary if enabled DMA Channel Assignment Channel Controller Function 0 1 Refresh 1 1 Sound card 2 1 Diskette controller if enabled 3 1 ECP 4 2 Casca...

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Страница 83: ...ial write read and Sequential write random read Destructive Tests Floppy Disk All Tests Keyboard All Tests COM Ports All Tests LPT Ports All Tests Pointer device All Tests 3 Successful Bootstrap of the on the computer installed Operating System Operating Systems Supported MS DOS version 6 22 and earlier OS 2 version 3 0 Windows for Workgroups 3 11 and earlier Windows NT Client Windows 95 SCO UNIX ...

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Страница 85: ...re given in Bold Italics Serial Port Jumpers IRQ Setting Jumpers COM1 J8 J10 jumpered IRQ3 J1 jumpered COM2 J8 J9 jumpered IRQ4 J2 jumpered COM3 J7 J10 jumpered IRQ5 J3 jumpered COM4 J7 J9 jumpered IRQ7 J4 jumpered IRQ10 J5 jumpered IRQ11 J6 jumpered Telecommunications Software Settings The following settings are recommended to allow the factory installed fax modem sound board to work effectively ...

Страница 86: ...J5 J8 jumpered 3 J9 J11 jumpered 250 J1 J3 jumpered IRQ7 J5 J8 jumpered none J10 J12 jumpered IRQ9 J6 J8 jumpered IRQ10 J5 J7 jumpered Disabling Fax Modem Sound Board Features It might be necessary to disable certain functions of the factory installed fax modem sound card to allow a separately installed joystick modemand or sound card to operate correctly The following jumper settings can be used ...

Страница 87: ...SV On Line Bulletin Boards The most current product information and technical support is also available on line The most current device drivers Setup diskettes and technical tips can be found on all of these bulletin boards DECpc Bulletin Board Server DECpc BBS provides an easy to use menu driven bulletin board providing on line access to the latest PC product information device drivers shareware ...

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Страница 89: ...k We will do our best to make this document a valuable support to your service efforts for Digital Please fill out the reader feedback form and send or fax it to Digital Equipment Parts Center b v Att MCS Logistics Engineering Call Desk P O Box 6774 6503 GG Nijmegen Holland If you have questions about this document please do not hesitate to get in contact with our Call Desk The number is Phone xx3...

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Страница 91: ...Personal Notes ...

Страница 92: ...Personal Notes ...

Страница 93: ...Personal Notes ...

Страница 94: ...Personal Notes ...

Страница 95: ... Commitments submitted on this form are used at Digital s direction Did you find errors in this manual If so specify by page What is your general reaction to this manual format completeness organisation etc Is the documentation understandable usableand sufficient for your needs What material is missing Additional comments ...

Страница 96: ... Name Title Company Dept Address City State Country ...

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