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Troubleshooting
Overview
The 1Step utility used by the EtherWORKS ISA PnP 10 adapter includes a
diagnostics program for checking the adapter components and the network
cabling. The adapter may fail some tests for reasons that may be easily remedied
by the user. This appendix describes common problems you may encounter and
possible solutions.
Clean Boot
Some installation problems are caused by incompatible device drivers and
resource conflicts. The best way to troubleshoot your installation is to boot your
computer without the AUTOEXEC.BAT and CONFIG.SYS files.
Reboot your computer using the BIOS option (by pressing the F5 key) to bypass
all startup file. Otherwise, create a bootable system diskette or rename
AUTOEXEC.BAT and CONFIG.SYS to other names, then reboot your
computer.