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Troubleshooting

Overview

This section helps you to identify and solve problems that might occur with your sound
card.  Table 1 lists problems, possible causes, and actions for you to take.

Table 1.  Sound Card Troubleshooting

Problem

Possible Cause

Action

After you have installed
the sound card, the
operating system does not
come up, comes up with
errors such as machine
checks, or does not allow
you to install the driver.

I/O address conflict

IRQ level conflict

DMA channel conflict

Defective ISA bus slot

(A conflict in any of these
areas can manifest itself
in numerous ways,
depending on which
operating system is being
used.)

Windows NT:  Check the Windows
Sound System driver to see that the
hardware configuration matches the
settings you planned for in section
I.  If the settings are different,
modify the driver.  If the settings
are the same, run the Windows NT
Diagnostics and look at the
IRQ/Port Status section.  Check to
see if a device is installed on your
system but is not displayed by the
diagnostic.  If so, change your plan
from section I accordingly and
reenter the sound card settings.

DEC OSF/1:  Use the console

>>>ISACFG -all

 command to

check the configuration database for
conflicts or missing information.

OpenVMS:   Use the console

>>>ISACFG -all

 command to

check the configuration database for
conflicts or missing information.
Also check the VMS file,
ISA_CONFIG.DAT to see that the
sound card data is properly entered
and is not commented out.

All operating systems: Try the
sound card in a different ISA bus
slot.

11

Содержание AlphaStation

Страница 1: ...AlphaStationSoundCard HardwareInformation Part Number EK PBXJA HI A01 Revision Update Information This is a new manual Digital Equipment Corporation Maynard Massachusetts...

Страница 2: ...lication is authorized only pursuant to a valid written license from Digital or an authorized sublicensor Digital Equipment Corporation 1995 All rights reserved The postpaid Reader s Comments form at...

Страница 3: ...off check to see if one of the input output I O devices of one of the computer s internal accessory boards is causing the problem Disconnect the I O devices one at a time and see if the interference s...

Страница 4: ......

Страница 5: ...gnments 1 Microsoft Windows NT Workstation 2 DEC OSF 1 AXP and OpenVMS AXP 2 II Setting the Address Jumper 4 III Updating the Console Database 5 IV Installing the Sound Card 7 V Connecting Audio Equip...

Страница 6: ...Figures 1 I O Address Jumpers 4 2 Sound Card Connections 8 Table 1 Sound Card Troubleshooting 11 2 ISACFG Command Options 13 vi...

Страница 7: ...nput from a microphone or a stereo device such as a CD player The card can output stereo audio to headphones or speakers as well as a cassette recorder or amplifier The sound card is supported on Alph...

Страница 8: ...sources Microsoft Windows NT Workstation System Guide located on the Windows NT CD ROM Multimedia Services for DEC OSF 1 AXP Installation Guide and the related release notes OpenVMS AXP Version 6 1 1H...

Страница 9: ...pecific differences in the steps are identified ____________________________________________________________ I Planning IRQ DMA and Address Assignments The IRQ level and the DMA channel of the sound c...

Страница 10: ...s ISACFG command to display the contents of the configuration database To display the full console database first shut down the operating system Then from the SRM console prompt type isacfg all Use co...

Страница 11: ...000000000000000 membase1 8000000000000000 iobase3 8000000000000000 memlen1 8000000000000000 iobase4 8000000000000000 membase2 8000000000000000 iobase5 8000000000000000 memlen2 8000000000000000 rombase...

Страница 12: ...ying I O addresses Armed with your list from the planning step of option addresses in use you can set the sound card s address jumper appropriately The default address is 530 Figure 1 shows the four p...

Страница 13: ...on utility ISACFG to perform the update ISACFG is run from the SRM console prompt The following examples show two methods that you can use to update the database 1 From the SRM console prompt type add...

Страница 14: ...8000000000000000 membase1 8000000000000000 iobase3 8000000000000000 memlen1 8000000000000000 iobase4 8000000000000000 membase2 8000000000000000 iobase5 8000000000000000 memlen2 8000000000000000 rombas...

Страница 15: ...d system damage from static electricity discharge touch bare unpainted metal on the system box before you touch anything inside the system ____________________________________________________________...

Страница 16: ...uipment whenever you need to connect or disconnect it The sound card can output high volume To avoid hearing loss or damage test the sound volume by holding the headphones away from your ears ________...

Страница 17: ...ndows Sound System driver 5 Click on OK If there is no driver on the system you are asked to mount the Windows NT distribution media Once the driver is loaded the Windows Sound System Driver setup men...

Страница 18: ...pport for the same audio and video file formats as Video for Windows does OpenVMS AXP OpenVMS AXP Versions 6 1 1H1 and later contain a sound driver that supports the AlphaStation sound card If the SRM...

Страница 19: ...d System driver to see that the hardware configuration matches the settings you planned for in section I If the settings are different modify the driver If the settings are the same run the Windows NT...

Страница 20: ...e sounds An IRQ or DMA channel conflict Refer to the section on Resolving Hardware Conflicts Resolving Hardware Conflicts Resolving conflicts between the AlphaStation sound card and other devices on t...

Страница 21: ...igned to meet the needs of your PCI devices F Refer to your AlphaStation system user information for details Command Format The syntax of the ISACFG command is shown below isacfg slot slot dev device...

Страница 22: ...ar device entry irq 0 3 Allows you to assign up to four IRQ interrupt request channels to the device use decimal IRQ levels membase 0 2 Specifies up to three R W ISA memory regions memlen 0 2 Specifie...

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