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FP-570T User's Manual

Troubleshooting

6-4

6-1-3   The Touch Panel Does Not Work

Touch panel not working

Is 

the SIO cable

connected correctly?

YES

NO

There is a problem with the FP
unit.  Please contact your local
FP distributor.

When the touch panel does not react, or its reaction is very slow after it is pressed,
follow the flowchart below to find the origin of the problem and the appropriate solu-
tion.

From a personal computer, touch panel data communication can be
performed by the CALIB.EXE program.  Please execute CALIB.EXE
to check touch panel's operations.

                     5-3-2 CALIB.EXE (Touch Panel Data Calibration)

    Connect the SIO cable correctly.
                       2-4 Cable Diagrams

Содержание FP-570-T

Страница 1: ...hand and refer to it when necessary The following symbols are used throughout this manual to ensure the safe use of the FP unit Please make sure to follow all instructions given since they explain impor tant safety points For the Safe And Correct Use of this Unit 1 Operational steps Please follow these numbered steps in order to perform the desired operation This mark warns of a situation that cou...

Страница 2: ...assembling it Do not modify the FP unit in any way since it may cause a fire or electric shock When changing the backlight be sure to turn off the unit s power first in order to prevent an electric shock Do not use touch panel keys to perform life threatening or vitally important safety functions Use separate mechanical switches for such keys If substantial amounts of metallic dust water or liquid...

Страница 3: ...t 15 minutes If any of this liquid should enter your eye be sure to flush the eye with running water for more than 15 minutes and see a doctor immediately The current brightness of the LCD screen will depend on the screen s current display and the LCD s contrast adjustment Any brightness variations that result are normal for LCD displays There are minute grid points on the LCD surface These points...

Страница 4: ...t between the specfications given here and the Japanese ones All Company Manufacturer names used in this manual are the registered trademarks of their respective companies Copyright March 1997 Digital Electronics Corporation Preface Thank you for purchasing Digital s TFT type color display panel the FP 570 T hereafter referred to as the FP unit The FP unit is a TFT type color liquid crystal displa...

Страница 5: ...1 3 Structural Specifications 2 1 2 2 Functional Specifications 2 2 2 3 Interface Specifications 2 3 1 Analog RGB Interface 2 3 2 Serial Interface 2 4 2 4 Cable Diagrams 2 5 1 Pin Connections for the RGB Interface Cable 2 5 2 Pin Connections for the SIO Interface Cable 2 6 2 5 Names and Functions of FP Parts 2 7 2 6 Flat Panel FP Dimensions 2 8 1 FP570 T External Dimensions 2 8 2 Installation Brac...

Страница 6: ...uch Panel Commands 4 5 Chapter 5 Touch Panel Communication Programs 5 1 Bundled Software 5 1 5 2 Operation Environment 5 2 5 3 Touch panel Input Drivers 5 3 1 ATPH EXE Touch Panel Handler 5 3 2 CALIB EXE Touch Panel Data Calibration 5 7 Chapter 6 Troubleshooting 6 1 Troubleshooting 6 1 1 Possible Device Problems 6 1 2 No Display 6 2 3 Touch Panel Does Not Work 6 4 Chapter 7 Maintenance and Inspect...

Страница 7: ...GA mode The number of dots pixels displayed are as follows When the unit is used in VGA text mode the far right side s 80 dots are not displayed The display mode is designated using dip switch SW1 4 Some types of VGA equipment may not be within the ranges specified above and therefore cannot be connected to the unit Also if the user changes his PC s VGA board there is the possiblity that the new b...

Страница 8: ...ion system monitor The flat front panel meets the rigorous IP65F standard and even without any protective cover the flat panel is highly resistant to both water and dust Flat Panel can be used as a VGA Display Since the FP 570 T is equipped with an analog RGB interface it can be connected to any PC with standard VGA mode The PC s clock frequency however must be within the standard range Easy Opera...

Страница 9: ...s Manual FP 570 TC21 24V 3 5 inch floppy disk Installation brackets 4 Contains Touch Panel programs These items have all been carefully packed with special attention to product quality However should you find anything damaged or missing please contact your local distributor immediately for prompt service Package Contents Pro face FP 570 T User s Manual 100V 24V Units Digital ...

Страница 10: ...x FP 570 T User s Manual MEMO ...

Страница 11: ...890123456789012 12345678901234567890123456789012 12345678901234567890123456789012 12345678901234567890123456789012 12345678901234567890123456789012 12345678901234567890123456789012 12345678901234567890123456789012 12345678901234567890123456789012 12345678901234567890123456789012 1 1 Connecting the FP to a PC FP 570T unit Personal Computer PC SIO Interface Cable Dsub 9 pin female Analog RGB Interfa...

Страница 12: ...uni t FP 570 TC11 I nst al l at i on Br acket s GP070 AT00 M S M et ali nst al l at i on br acket s f or FP 570 T Rubber Gasket GP570 W P00 M S Repl acem entr ubbergasket used when i nst al l i ng t he FP Sam e as t he FP s or i gi nal gasket Opt i on al Par t s Cover Sheet Har d t ype GP570 DF10 0 Pr ovi des di sposabl e scr een pr ot ect i on f r om dustand ot her el em ent s The t ouch panelcan...

Страница 13: ... 1 See the next page s note 100V FP 570 TC11 24V FP 570 TC12 24V I nputVol t age AC 85V 132V 50 60Hz DC24V 20 PowerConsumpt i on Under50W Al l owabl e PowerFai l ur e Wi t hi n20ms Vol t age Endur ance AC1500V 20mA 1mi nut e bet weent he l i ve wi r e and gr oundi ng t er mi nal s AC1000V 10mA 1mi nut e bet weent he l i ve wi r e and gr oundi ng t er mi nal s I sol at i onResi st ance DC500V above...

Страница 14: ...iscosity cutting oils are allowed to adhere to the unit for long periods of time If the GP s front face protection sheet becomes peeled off these conditions can lead to the ingress of oil into the GP and separate protection measures are suggested Also if non approved oils are present it may cause deforma tion or corrosion of the front panel s plastic cover Therefore prior to installing the GP be s...

Страница 15: ... ode 7 2 0 x 4 0 0 7 2 0 x 3 5 0 Fa rr i gh ts i de s 8 0 dot s a r e n otdi s pl a y ed 4 0 0 or3 5 0 l i n e di s pl a y modes a r e di s pl a y ed i n t h e c en t er VGA gr a phi c s m ode 6 4 0 x 4 8 0 6 4 0 x 4 0 0 6 4 0 x 3 5 0 4 0 0 or3 5 0 l i n e di s pl a y modes a r e di s pl a y ed i n t h e c en t er Vi ewi n g An gl e 1 h or i z on t a l X 4 5 t o 4 5 degr ees v er t i c a l Y 3 0 t...

Страница 16: ...cont r astadj ust ment Hor i zont aldi spl ay posi t i oni ng 16 15 pi xel s Ver t i ct aldi spl ay posi t i oni ng 8 7 pi xel s Display Mode Si ze DotCl ockRange V G A T extMode 720x400 720x350 28 322MHz 1 Gr aphi csMode 640x480 640x400 640x350 25 175MHz 1 Pin No Si gnalName Condi t i on Pi nLocat i on 1 Anal og R R si gnali nput 2 Anal og G G si gnali nput 3 Anal og B B si gnali nput 4 Reser ved...

Страница 17: ...he PC s connector Refer to section 2 4 Cable Diagrams for each signal s direction 2 3 2 Serial Interface Pin Assignments and Signal Names for Serial Interface Connector Dsub 9 pin female Connector set screw Inch type 4 40 Serial Interface Baud r at e 9600bps Dat al engt h 8bi t s Par i t y none St op bi t 1 Pin No Si gnal Name Condi t i on Pi nLocat i on 1 CD Car r i erDet ect FP Host 2 RD Recei v...

Страница 18: ...U IN BLU VIDEO 3 OUTPUT BLU VIDEO 3 4 RESERVED 4 NC NC 4 NC 4 5 DIGITAL GROUND 5 GND GROUND 5 GROUND 5 6 RETURN R 6 RED GND GROUND RED 6 GROUND RED 6 7 RETURN G 7 GRN GND GROUND GRN 7 GROUND GRN 7 8 RETURN B 8 BLU GND GROUND BLU 8 GROUND BLU 8 9 RESERVED 9 NC NC 9 NC 9 10 DIGITAL GROUND 10 GND GROUND 10 GROUND 10 11 RESERVED 11 NC MONITOR 11 MONITOR 11 SENSE COLOR SENSE COLOR 12 RESERVED 12 NC MON...

Страница 19: ...tput 9 NC FG FG Input CD 1 Input RD 2 Output SD 3 Output DTR 4 GND 5 Input DSR 6 Output RS 7 Input CS 8 Input RI 9 CD 1 RD 2 SD 3 DTR 4 GND 5 DSR 6 RS 7 CS 8 RI 9 FG 9 1 CD 2 RD 3 SD 4 DTR 5 GND 6 DSR 7 RS 8 CS 9 NC FG FG PC side FP side SIO cable Signal names for the FP s SIO interface are designed to match the same pin order as the SIO interface on personal computers ...

Страница 20: ...llows you to perform touch operation C Power Lamp Indicates if the PL is turned ON C Power Input Terminal Block Provides the input and ground terminals for a power cable D Setting Switches Dip switches E VGA Interface analog RGB Connector F Serial Interface Used for both sending touch panel data to the host and receiving commands from the host F D E C Rear View ...

Страница 21: ...FP 570T User s Manual Specifications 2 9 2 6 Flat Panel FP Dimensions 2 6 1 External Dimensions Both 100V and 24V units Unit mm 301 Top View 317 243 Front View 77 5 7 5 85 227 Side View Rear View ...

Страница 22: ...nstallation Dimensions Unit mm 12345678901234567890 12345678901234567890 12345678901234567890 12345678901234567890 12345678901234567890 12345678901234567890 12345678901234567890 12345678901234567890 12345678901234567890 12345678901234567890 12345678901234567890 12345678901234567890 12345678901234567890 12345678901234567890 12345678901234567890 228 less than 4 R2 302 0 5 ...

Страница 23: ...5678901234567890123456789012 12345678901234567890123456789012 12345678901234567890123456789012 Chapter 3 Installation and Wiring 1 Installation 2 Wiring 3 Operation Mode Setup and Display Positioning 3 1 Installation Install the FP unit using the following steps Create an Opening Following the FP Installation dimensions create cut the FP opening required for installation The FP s rubber gasket ins...

Страница 24: ...Horizontal Installation When installing the FP sideways place it so that the Power Terminals point upwards Check that heat from surrounding equipment will not cause the FP to overheat Do not use the 100V FP 570 TC11 in an environment that exceeds 40o C and the 24V FP 570 TC21 24V in an environment that exceeds 45o C Ensure this unit is located as far away as possible from electromagnetic circuits ...

Страница 25: ...tall the brackets from the rear of the panel There are a total of 4 insertion slots 2 on the top and 2 on the bottom of the FP for the metal installation brackets to hook onto After inserting each bracket into its appropriate slot carefully force it to the back of the FP Panel Front Side Back Side Insertion Slot Installation Bracket ...

Страница 26: ...tallation and Wiring Use a screwdriver to tighten the screw and secure the FP unit in place A torque of no more than 0 5 0 6 N m should be required to tighten the screw Using too much force may break the case and damage the unit FP ...

Страница 27: ...rical shocks be sure the Power Cable is plugged first into the FP unit then into the wall main supply Your FP 570 uses input voltage of either DC24V or AC100V If your power supply is greater than that required by your unit it may damage both the power source and the FP unit In lieu of the power switch on the FP unit please connect a breaker unit Warning 3 2 mm less than 6 0 mm FG Power Terminal Bl...

Страница 28: ...oise Reduc ing transformers that have ca pacities that exceed 100VA When supplying power to the FP unit please separate the input out put and operation unit lines as shown in the figure m a i n power FP power FP unit Input Out put Power power input output main circuit FP unit input out put unit If the supplied voltage exceeds the FP unit s range connect a voltage transformer Chapter 2 Specifica ti...

Страница 29: ...rounding resistance of under 100Ω If exclusive grounding is not possible use a common connection point dia gram b The grounding wire should have a cross sectional area greater than 2mm2 Make the connection point as close to the FP unit as possible and make the wire as short as possible When using a long grounding wire replace the thin wire with a thicker wire placed in a duct If this equipment doe...

Страница 30: ...hese dip switches to control the FP unit s display features If it does not display images properly with the standard settings shown below please adjust the switches SW1 6 Turns touch panel input s click sound ON OFF SW1 7 Selects Backlight Automatic OFF mode Not used Always OFF Not used Always OFF SW1 8 Selects Display mode SW1 3 3 1 Operation Mode Setup and Adjustment 3 3 Operation Mode Setup and...

Страница 31: ...h operation takes place at which time the backlight automatically turns back on If the FP unit is frequently not used please set this switch ON to extend the life of the backlight Also if a display related command is transmitted by the SIO this Automatic Backlight OFF mode will be automatically disabled for screen flicker adjustment UP moves the display position upwards DOWN moves the display posi...

Страница 32: ...ferent RGB screen output level then color displacement or screen flicker may occur In such case please adjust the display as follows Unscrew the FP s two I O cover screws and remove the cover I O Cover TurntheContrastVolumeinclock wise to make the screen brighter and counter clockwise to make it darker Contrast Volume When readjusting the contrast please use a ceramic or plastic screwdriver to avo...

Страница 33: ...Boot up Initialization 4 Touch Panel Commands FP 570T User s Manual 4 1 4 1 Command List Here the touch panel commands host touch panel supported by the FP 570T are described The comma used between the transferred format sent by the touch panel to the host computer is only for separating commands and has nothing to do with the actual touch panel commands Command codes and data are all expressed in...

Страница 34: ...s Clears its internal buffer Initializes the serial communication mode Baud rate 9600bps Data length 8 bits Parity none Stop bit 1 bit Initializes the system default values Function Default Setting Display output ON Backlight ON Click sound ON or OFF selected with Dip SW1 6 high Buzzer OFF Automatic OFF mode ON or OFF selected with Dip SW1 5 ...

Страница 35: ... Y coordinates have a resolution of 1024 The origin point 0 0 is located in the upper right corner of the screen 0 0 1023 1023 OS and Touch Panel Driver Combinations 1 The following software is sold separately TT WIN AmousesimulationdriverforWindows3 1 soldbyGUNZELIMITED TT WINNT AmousesimulationdriverforWindowsNT soldbyGUNZELIMITED TT WIN95 A mouse simulation driver for Windows 95 sold by GUNZE L...

Страница 36: ...coordinate Y coordinate 31h 0 39h 9 four digits 31h 0 39h 9 four digits 54h T Touched 52h R Released 2Ch fixed 0Dh n fixed Example If the coordinate X 23 Y 500 is touched T0023 0500CR touched T0023 0500CR continuous output with the same location T0024 0500CR moving the location without releasing touch T0024 0499CR continuous data output unless finger is released T0022 0501CR T0023 0500CR R0023 050...

Страница 37: ...aneously RegardingtheAutomaticBacklightOFFmodeanddisplaycommands When the FP unit is in Automatic Backlight OFF mode Dip SW1 5 ON and if a display related command is transmitted to the unit the Automatic Backlight OFF mode will be cancelled Automatic Backlight OFF mode is only initialized at boot up Click sound high ON 69h i Makes a high click sound when the touch panel is touched Click sound high...

Страница 38: ...er item is transferred regardless of the priority order only that buzzer item is turned off Example If the following three commands are sent at the same time Buzzer high ON Buzzer low ON Click sound high ON the Buzzer high activates However when the Buzzer high OFF command is sent afterwards the Buzzer low will activate Reserved The following commands are reserved If these commands are used they a...

Страница 39: ...78901234567890121 123456789012345678901234567890121 123456789012345678901234567890121 123456789012345678901234567890121 123456789012345678901234567890121 123456789012345678901234567890121 Chapter 5 Touch Panel Communication Programs 1 Bundled Software 2 Operation Environment 3 Touch Panel Input Drivers 5 1 FP 570T User s Manual These programs only run on PC AT compatible machines under the MS DOS ...

Страница 40: ...n Program FP 570T User s Manual 5 2 5 2 Operation Environment FP unit SIO Interface Cable Dsub 9 pin female Analog RGB Interface Cable VGA standard Dsub 15 pin male PersonalComputer 3 5 inch FD Touchpanelcommunication programs ...

Страница 41: ... the coordinates of the touch panel and the display panel do not match the ATPH EXE Touch panel handler is used to convert touch panel input data to match the both resolution and the origin point of the display panel so that it can pass the absolute input coordinates to the application software The following picture shows the relation between the touch panel and the display panel coordinates Touch...

Страница 42: ...Specifies the data file made by CALIB EXE touch panel data calibration that contains the correction value ATPH CAL in the current directory is selected for default When this program runs the following message will display on the screen Analog Touch Panel Handler ATPH EXE Version 1 00 Copyright c 1993 Digital Electronics Corporation Stay resident After execution the command stays in memory When the...

Страница 43: ... touch coordinates It will quit the function if there is no input input AX 8101h output AH 0 input 1 no input BX Y coordinate 0 479 DX X coordinate 0 639 CX Number of effective input buffer for the analog touch panel Function 8102h Non renewing touch panel input Sends the position coordinates and does not renew the panel s input buffer input AX 8102h output AH 0 input 1 no input BX Y coordinate 0 ...

Страница 44: ...eturns the touch panel condition input AX 8500h output AH status at 640 x 480 mode Bit 1 Bit 0 Contents 0 0 touched 0 1 no change 1 0 not used 1 1 released Function FE00h Confirmation of resident memory If ATPH EXE is resident in memory a fixed message and its version number are returned input AX FE00h output AH 0 normal termination BL Y BH B CX version number ATPH EXE discrimination n u m b e r V...

Страница 45: ...ction data file to be used by ATPH touch panel handler is made How to Operate CALIB d parameter Explanation of parameters d Attach this parameter all the time a n Selects the I O base address of the SIO port where the touch panel is connected hexadecimal default 2f 8 n 3f 8 COM1 2f 8 COM2 q n Selects the interrupt level IRQ for the SIO port where the touch panel is connected default 3 n 4 COM1 3 C...

Страница 46: ... will return to calibration mode The actual value is shown on the display To enter test mode press the Enter key This mode tests whether the calibration has been processed correctly or not The calibration is confirmed as suc cessful if the locus shown on the display matches as touched Otherwise return to the calibration mode and redo the calibration by touching the right blinking position Press th...

Страница 47: ...90123456789012 12345678901234567890123456789012 12345678901234567890123456789012 12345678901234567890123456789012 12345678901234567890123456789012 12345678901234567890123456789012 12345678901234567890123456789012 12345678901234567890123456789012 12345678901234567890123456789012 12345678901234567890123456789012 12345678901234567890123456789012 12345678901234567890123456789012 1234567890123456789012...

Страница 48: ...ch NO YES Is it using the correct powervoltage Is the power supply cable connected properly totheunit Has the 11V unit s backlight CFL been set up correctly There is a problem with the FP unit Please contact your local FPdistributor NO YES Fix the power cable connection Chapter 3 Installa tion and Wiring Connect the appropriate voltage Chapter 2 Specifica tions Check the 100V unit s backlight CFL ...

Страница 49: ...cted correctly Is display mode right Connect the RGB cable correctly Chapter 2 4 Cable Diagrams Select the correct display mode with Dip SW1 4 Chapter 3 3 Operation Mode Setup and Display Positioning Adjust the screen display position Chapter 3 3 Operation Mode Setup and Display Position ing There is a problem with the FP unit Please contact your local FPdistributor ...

Страница 50: ...or When the touch panel does not react or its reaction is very slow after it is pressed followtheflowchartbelowtofindtheoriginoftheproblemandtheappropriatesolu tion From a personal computer touch panel data communication can be performed by the CALIB EXE program Please execute CALIB EXE to check touch panel s operations 5 3 2 CALIB EXE Touch Panel Data Calibration Connect the SIO cable correctly 2...

Страница 51: ...901234567890123456789012 12345678901234567890123456789012 12345678901234567890123456789012 12345678901234567890123456789012 12345678901234567890123456789012 12345678901234567890123456789012 7 1 FP 570T User s Manual Chapter 7 Maintenance 1 Cleaning 2 Periodic Checkup 3 Changing the 100V Unit s Backlight 7 1 Cleaning 7 1 1 Cleaning the Display When the display or the border around the display becom...

Страница 52: ...ithin the specified range 30 85 RH Is the atmosphere free of corrosive gas FP Temperature When the FP unit is mounted into a cabinet the conditions inside the cabinet are considered to be the environment Electrical Specifications Is the input voltage appropriate AC 100V or DC 24V Attachments Is the cable connected properly Is it loose Are the mounting brackets holding the unit securely Are there m...

Страница 53: ...nged by an authorized Digital serviceman Do not attempt to change this backlight by yourself Change the Backlight following the instructions shown below Be sure to wear gloves Unplug the FP s power cord With a screwdriver unscrew the two screws on the upper rear face of the unit Open only the upper part of FP and remove the backlight s connector Take the old backlight out Insert a new Backlight an...

Страница 54: ...Maintenance 7 4 FP 570T User s Manual MEMO ...

Страница 55: ...at 8 bit ASCII 4 4 Default Contrast Volume Setting 3 10 Dip switches 3 8 Disassembling the unit ii Display coordinates 5 3 Display mode vii Displayed color iii Dot Clock 3 9 E Easy Installation Features viii Electrical shock ii Wiring 3 5 Electrical Specifications 2 1 Environmental Specifications 2 1 Excessively dusty or dirty environments iii Exclusive grounding 3 7 F FA Factory Automation viii F...

Страница 56: ...ipment 1 2 Overheating 3 2 P Packaging Contents ix PC Connectivity Notes vii Periodic Check Up Maintenance 7 2 Pin Assignments 2 3 Possible Device Problems 6 1 Power Cable Connection Wiring 3 5 Power Terminal Wiring 3 5 Power Terminal Block 3 5 Wiring 3 5 Power Terminals 3 2 Precautions Grounding 3 7 Precautions Input Output Signal Lines 3 7 Precautions Power Supply 3 6 Printer Connection 3 1 3 8 ...

Страница 57: ... 4 5 Touch Panel Coordinate Data 4 3 Touch panel coordinates 5 3 Touch Panel Data Calibration CALIB EXE 5 7 Touch Panel Does Not Work Troubleshooting 6 4 Touch panel input Infinite Wait 5 5 Instant Return 5 5 Non renewing 5 5 Touch Panel Input Drivers Bundled Software 5 3 Touch Panel programs Floppy disk ix Troubleshooting 6 1 TT WIN95 4 3 U User s Manual ix V Vector number 5 4 Vertical Installati...

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