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Watch a movie on how to install at
www.aei.eu/video
DG44RX DigiSender® X7 Additional Receiver
Frequently Asked Questions (FAQ) & Technical Support
Q:
My DigiSender® Remote Control has
stopped working
A:
You need to replace the Remote Control
batteries. It takes a CR2025 battery,
available from most electrical outlets.
Some electrical equipment may interfere
with the Remote Controls operation.
Move the DigiSender® Transmitter and
Receiver away from other electrical
devices and keep cables neat and tidy.
Q:
My DigiSender® Remote Control won’t
change my Satellite/Cable channel!
A:
The DigiSender® Remote Control is
designed for changing the input device
and/or Audio/Video channel. It will not
operate any satellite or cable systems.
You need to use your original
Satellite/Cable Remote Control.
Q:
My neighbour is changing my
Satellite/Cable channel!
A:
You need to change the RemoteRelay™
channel of your DigiSender®. See page
19 for details.
Q:
Why can I see my neighbours
Satellite/Cable channels on my TV!
A:
You need to change the audio/video
channel of your DigiSender®. See page
19 for details.
AEI Security & Communications Ltd is
dedicated to providing our customers with first
class customer care and technical support.
We have provided you with 2 methods of
obtaining technical advice on this product.
During busy periods we would suggest using
the web option to obtain support.
1. Online Video...
Watch a movie on how to install this product at:
http://www.aei.eu/video
2. By telephone...
We have a dedicated helpline, Monday to Friday,
9AM - 5PM.
Please note that calls are charged at the local
rate and your call may be recorded for training
purposes.
UK Customers only:
0845 166 7940
Overseas Customers:
+44 (0) 1797 226123
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