Maintenance & Support Agreement
1. When the product has a feature/function problem as shipped.
Product Name :
Digital Opera
Equipment Name :
Wireless Earphone
Model Name :
Digital Opera S1
Production Date :
2008. 4
Term of Guarantee :
1 year from the date of purchase
Certified Company :
DigiFi Co., Ltd.
Producer/Country :
DigiFi Co., Ltd. / Korea
Identification Code :
Purchase Date :
Customer Name :
Phone:
Address:
Agency Name :
Phone:
Address:
Product Assurance
Quality of the product you have purchased is guaranteed for 1 year.
Sales product is produced under rigorous quality management.
When problem occurrs during the guarantee period, we exchange or repair parts for free of charge.
Please register product number by mail or on-line.
Also, this product is protected under a liability of reparation insurance.
Sales & A/S
(Customer Service Center)
:
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Important repair is required in 10 days after purchase
Exchange of product or refund
Repair of important parts is required in a month after purchase
Product exchange
Important repair is required in a month after exchange
Refund
When exchange is impossible
Repair or damage occurrence
Repair without charge
Repair with additional charge
Repaired but having same problem again
Refund with 10%
When repair is impossible
Exchange or refund
depreciation to the
When product is missing
purchasing amount
Nature of problem
Compensation
In the terms of guarantee
After the terms of guarantee
2. Problems in features or functions caused by customer
When repair is possible
Repair with additional charge Repair with additional charge
When repair is impossible
Exchange with additional
N/A
charge of repair
Costomer damage
Compensation
In the terms of guarantee
After the terms of guarantee
CAUTION
Risk of explosion if battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
