Digi XGI-20CZ7-E00-W0, Руководство пользователя

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Troubleshoot your XBee Industrial Gateway Firewalls and required open ports
Digi XBee Industrial Gateway 152
Symptom Potential Cause Resolution
Network LED alternates
between yellow and
green. Unable to resolve
Remote Manager
server name. Verify
DNS server settings
with network
administrator. Network failure between the device and the
DNS server. Check with network administrator.
See additional information on resolving this
issue below.
Unable to contact
Remote Manager
server. Verify Remote Manager server name in
settings.
Verify proxy settings with device and with your
network administrator.
Network failure
between the device
and the Remote
Manager server. Check with your network administrator.
Device unable to
authenticate Remote
Manager server.
Verify NTP server settings with network
administrator. The device must have the
correct time in order to verify the security
certificate presented by the Remote Manager
server. The supported means to synchronize
time in the device is via NTP. See
Cannot
connect to NTP time server to get correct time
for additional information on resolving this
issue.
Verify Remote Manager server name in
settings.
Firewalls and required open ports
When you use a firewall to filter outbound traffic, XBee Industrial Gateway requires these network
ports to be open for proper operation:
n
UDP port 53 , for DNS
n
UDP port 123 , for NTP
n
TCP port 3199 , for Remote Manager
Cannot connect to NTP time server to get correct time
XBee Industrial Gateway requires access to an NTP server to set its date and time. Normally the
device receives the date and time automatically from the Remote Manager server.
Contact your network administrator or ISP to find out if they have blocked access or have set up other
NTP servers on their network. To change the NTP server through the web interface, go to
Time
settings .
For NTP to operate correctly, UDP port 123 needs to be open.