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YOUR DIESEL HEATER 
SPECIALISTS
We sell, install and service 
diesel appliances for caravans, 
RVs, boats and off grid.

Out of Fuel

If you run out of fuel, the fuel line will fill with air and the heater will need to be 
re-primed.

1- Turn the heater on and wait 6 minutes while it makes two attempts to start.
2- Once the red LED starts to flash slowly, remove the fuse to reset it and then 
replace the fuse and turn it on again.
3- Repeat steps 1 and 2 up to 6 times to allow the heater to re-prime.

Heater starts, ignites 
and blows white smoke 
from the exhaust

This may be due to either residual fuel in the exhaust system from failed starts 

in the past or some obstruction in the air inlet or exhaust causing incomplete 

combustion, or it may mean that the heater needs servicing.

Check whether the air inlet or exhaust are partially obstructed. Mud, dust 

and wasp nests are common causes of obstruction. 

Run the heater for 20 to 25 minutes and see if the smoke clears. If the 

exhaust has unburnt fuel in it from failed start attempts, there will be a lot 

of smoke as it burns off.

If the smoke continues after 25 minutes and the inlet and exhaust are not 

obstructed, the heater probably needs to be serviced.

Heater starts, tries to 
ignite but cannot ignite 
and blows smoke from 
the exhaust

Smoke normally indicates the appliance is getting fuel but is not igniting.

Check whether the air inlet or exhaust are partially obstructed.  Mud, dust 

and wasp nests are common causes of obstruction. 

Check batteries and power to the heater. Measure the voltage at the 

heater using a multimeter. It should be at least 12.5V or voltage drop 

between the batteries and the heater should be less than around 0.3V as it 

starts (with the glow plug on). If it exceeds this, check power wiring.

Check the heater is wired directly to the batteries with no kill switches, 

fuse boxes or skinny wiring to cause voltage drop.

Plug into power. If this helps, check batteries and wiring.

If none of the above works, the heater probably needs to be serviced.

Heater tries to start but 
will not ignite. No 
smoke, fuel pump 
ticking.

This would indicate a fuel supply issue.

Follow the Out of Fuel procedure (see above).

Use a torch on the fuel line to see if fuel can be seen or is advancing up the 
fuel line.

If fuel is not advancing up the fuel lines check the fuel lines and fuel tank. 
Look for blockages, improperly closed quick disconnect fittings, damaged 
fuel line, split or damaged fuel filter, loose connections.

Heater flashes an error 
code when turning on

If the red LED makes a series of flashes immediately after the heater is turned 
on, count the flashes and check the error codes below. The LED will flash a 
number of times then pause, then repeat the sequence again. 

Troubleshooting Guide

BELIEF

 

DIESEL AIR HEATER 
USER MANUAL

 

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