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Error reporting 

01750306119 A                              BEETLE /iPOS plus XL – User Manual                                      54    

Error reporting 

When an error condition is detected, it is reported by a repetitive train of 

blinking red LED. Decode by counting the number of blinks in a train and 

check against the error code table below.   

 

 

 

 

Number of 

pulses 

Error description 

1 

Hard Disk 1 failed (internal hard disk) 

2 

Hard Disk 2 failed (external hard disk) 

3 

Processor Hot 

4 

Processor fan is faulty 

5 

Capacitive Sense board is faulty 

6 

ALS / PS board is faulty 

7 

PCH Hot 

 

Содержание BEETLE /iPOS plus XL

Страница 1: ...BEETLE iPOS plus XL User Manual Edition 2018...

Страница 2: ...r No 01750306119 A Your opinion All brand and product names mentioned in this document are trademarks of their respective owners Copyright Diebold Nixdorf Singapore Pte Ltd The reproduction transmissi...

Страница 3: ...Checking the Delivery Unit 11 Basic settings 12 Components 12 Processor Type 12 RAM 12 Mass Storage Options 12 Setting Up the Device 13 Ergonomic Terminal Workplace 13 Overview 15 Front View with Stan...

Страница 4: ...Hard Disk Drive 38 Replacement of the RAM 39 Removing Lint Filter to clean 40 Cleaning and Maintenance 41 Liability and Warranty 41 lnstalling system to a wall 42 Things you need 42 Mounting height 4...

Страница 5: ...Technical Data 55 AC Power Adapter 56 NFC Module 57 I O Hub 58 Total Available Power 60 Appendix 61 Approved Printers List 61 Abbreviations 62...

Страница 6: ......

Страница 7: ...n against harmful interference when the equipment is operated in a commercial environment This equip ment generates uses and can radiate radio frequency energy and if not installed and used in accorda...

Страница 8: ...av og vrige relevante krav i direktiv 2014 53 EF Deutsch German Hiermit erkl rt Diebold Nixdorf dass sich das Ger t in bereinstimmung mit den grundlegenden Anforderungen und den brigen einschl gigen B...

Страница 9: ...egfelel a vonatkoz alapvet k vetelm nyeknek s az 2014 53 EC ir nyelv egy b el r sainak Polski Polish Niniejszym Diebold Nixdorf o wiadcza e urz dzenie jest zgodny z zasadniczymi wymogami oraz pozosta...

Страница 10: ...S plus XL User Manual 4 Norsk Norwegian Diebold Nixdorf erkl rer herved at utstyret enhet er i samsvar med de grunnleggende krav og vrige relevante krav i direktiv 2014 53 EF The declaration of confor...

Страница 11: ...e safety of the user but also can cel all warranty and liability agreements Expansion cards with electrostatically sensitive devices ESD may be marked with this sticker When opening the device or hand...

Страница 12: ...tact power socket are easily accessible Whenever work of any kind is done on the device as well as when data cables are plugged and or unplugged the device must be com pletely disconnected from the li...

Страница 13: ...wn as TN S network Do not use PEN conductors Please also observe the recommendations of the norm DIN VDE 0100 Part 540 Appendix C2 as well as EN50174 2 5 4 3 Thus you can help to avoid possible malfun...

Страница 14: ...ill help you find the desired information quickly and easily Notes in the manual are marked by this symbol This symbol is used for warnings The type and scope of application programs depend on the cus...

Страница 15: ...help us to reuse components and material But there are still some parts that are not reusable Diebold Nixdorf guaran tees the environmentally safe disposal of these parts in a Recycling Center which...

Страница 16: ...the prod uct inadequate location or surroundings will not be covered by the warranty For further information on the stipulation consult your contract All parts of the product which are subject to wea...

Страница 17: ...e plus pole must be on top Always make sure that the system is switched off and the power cable is disconnected from the system before you replace the battery Unpacking And Checking the Delivery Unit...

Страница 18: ...c swipe card reader The modules are to be mounted to the system Components The BEETLE iPOS plus XL configuration can consist of the following components Processor Type Celeron G3900TE Intel Core i3 61...

Страница 19: ...plus XL system where it will not be exposed to ex treme environmental conditions Protect the device from vibrations dust moisture heat and strong magnetic fields Ergonomic Terminal Workplace Please ob...

Страница 20: ...0306119 A BEETLE iPOS plus XL User Manual 14 Position the screen within a preferred and permit ted range of vision so that you can look onto the screen from above 30 30 40 0 Permitted range of vision...

Страница 21: ...Overview 01750306119 A BEETLE iPOS plus XL User Manual 15 Overview Front View with Stand 1 BEETLE iPOS plus XL 2 Desktop Stand 3 Touch buttons and Activities Indicator 4 Power status indicator...

Страница 22: ...lus XL User Manual 16 Back View with Stand 1 Side attach peripheral connection cover 2 VESA mount cover 3 Access cover 4 Hinge cover 5 Base cover of stand 6 Cable connection cover 7 Lint filter 8 Side...

Страница 23: ...BEETLE iPOS plus XL User Manual 17 AC Power Adapter 1 AC Power Cord 2 DC Power Out 3 Power Indicator The external power supply is applicable for common line voltage It automatically adjusts itself to...

Страница 24: ...1st touch and subsequent touch for normal brightness control 2 Activity Indicator LED Off No activity LED Green Blinking Activity as configured in CMOS LED Red System error de tected 3 Power Button Si...

Страница 25: ...ferent from common capacitive touch screens which were used until now is located on the back side of the touch screen Thus the active touch surface is not touched directly anymore and therefore will n...

Страница 26: ...lly available glass cleaning product All pH neutral materials pH 6 to 8 are good for cleaning Cleaners with pH values 9 to 10 are not recommended Cleaning with water and isopropyl alcohol is possible...

Страница 27: ...vides you with the information you need to prepare for the installation of the system Dimensions Please refer to the drawings below for dimensions of the desktop and wall mount versions All dimensions...

Страница 28: ...9 A BEETLE iPOS plus XL User Manual 22 Desktop Stand Enhanced For more information about the Desktop Stand its different versions and features and its installation method please refer to the Desktop S...

Страница 29: ...allation 01750306119 A BEETLE iPOS plus XL User Manual 23 Wall mount version Required operation space Maintain at least 50 mm from the side of the system to ensure proper ventilation during the operat...

Страница 30: ...into the system location such as walkway areas hallways areas or crowded areas are not recommended Make sure that all applicable building and electric codes and accessibil ity requirements are followe...

Страница 31: ...ling to a stand Take the stand and the monitor out of the packaging For installation you will need a Torx screwdriver to loosen and tighten the Torx screws Preparing the display Loosen the 4 Torx scre...

Страница 32: ...lnstalling to a stand 01750306119 A BEETLE iPOS plus XL User Manual 26 Preparing the stand The stand as seen Remove the hinge cover from its bot tom...

Страница 33: ...lnstalling to a stand 01750306119 A BEETLE iPOS plus XL User Manual 27 Remove the VESA mount cover from its bottom...

Страница 34: ...8 Installing display to the stand Fit the display to the stand by hooking the display with the 4 loosened Torx screws onto the 4 U shaped grooves found on the frame of the stand 1 Then tighten the scr...

Страница 35: ...lnstalling to a stand 01750306119 A BEETLE iPOS plus XL User Manual 29 Re attach the hinge cover And re attach the VESA mount cover...

Страница 36: ...ted under the cable connection cover of the display 1 2 PUSB12V 3 PLINK2 DVI D 4 LAN RJ45 5 6 USB 3 0 USB1 2 7 8 USB 2 0 USB3 4 9 eSATA 10 PUSB24V 11 USB C with DP 12 Standard RS232C COM1 DB9 male 13...

Страница 37: ...31 Make sure that all additional devices have a CE certificate Please note that MAX 70W load is allowed for any combination of the inter face connectors The BEETLE iPOS plus XL has 2 variants of mothe...

Страница 38: ...BEETLE iPOS plus XL that have a sep arate power cable must be connected to the same electric circuit Connect the system as described below Tilt the display to the back and remove the cable connection...

Страница 39: ...er plugs from the grounded contact power sockets Unplug all data communication cables from the sockets of the data networks Unplug all cables from the devices With MINI DIN plugs Diebold Nixdorf keybo...

Страница 40: ...POS plus XL User Manual 34 The P USB connector is disengaged by pressing the spring that is marked by an ar row Manually loosen the knurled screws of the COM or DVI interface connector To release a RJ...

Страница 41: ...is a data storage drive that uses memory elements in place of a rotating disk to store data The SSD easily substitutes the hard disk and emulates a hard disk drive interface Most SSDs are flash memor...

Страница 42: ...ier located on the left Remove both the screws that fixed the drive carrier to the connector panel and pull out the drive carrier Release the catches on the drive carrier and pull out the hard disk Ha...

Страница 43: ...S plus XL User Manual 37 Fit the new hard disk into the drive carrier Fully insert the drive carrier into the connector panel Then tighten the 2 screws on the drive carrier which were previously remov...

Страница 44: ...second hard disk drive in the BEETLE iPOS plus XL This is available in a kit Please contact your local representatives for details For information on how to install the second hard disk drive please...

Страница 45: ...the display from the stand Remove the screw on the RAM cover then remove the RAM cover To unhook the RAM locate the 2 latches by its sides illustrated with circles and press them in an outwards direc...

Страница 46: ...XL User Manual 40 Removing Lint Filter to clean As illustrated the Lint Filter is found on the back of the display located on the right To remove use a flat tip screw driver to lift up the lint filte...

Страница 47: ...ofiber cloth 2 For a more thorough cleaning remove the filter from the system and carefully rinse it under a gentle stream of water Then dry out the filter completely before mounting it back onto the...

Страница 48: ...Quantity 4 pieces For installation you will need the following not supplied a drill set a Torx screwdriver a marker 4 pieces of fasteners Fastener types Fasteners are not included in the wall mount k...

Страница 49: ...User Manual 43 Thorsman wall plug TP 6 x 30 http www thorsman com Recommended Screw for wall is Pan head Wood Screw TGS C3 4 8 x 38L Drill Diameter 6 mm Min Hole Depth 40 mm Load per anchor for concre...

Страница 50: ...A American Disability Association it is recommended that the highest point of the display should not exceed 1370mm height It is also recommended that the system is approximately 122cm 48 in from the f...

Страница 51: ...mension of the mounting holes on the back of the system When the system is mounted onto the wall ensure that the wall mount back plate must be attached permanently and securely to pre vent the system...

Страница 52: ...User Manual 46 Fix wall mount front plate to the system Align the 4 mounting holes of the wall mount front plate onto the mounting holes at the back of the display Secure the wall mount front plate on...

Страница 53: ...plate installed onto the wall mount back plate that has been mounted on the wall Ensure that the hooks at both sides of the wall mount back plate are securely locked on the slots of the wall mount fro...

Страница 54: ...slit of the swipe card reader from top to bottom in a quick and steady movement Make sure that the magnetic strip is to the right When using swipe cards the following should be observed Swipe cards s...

Страница 55: ...using the magnetic key The magnetic keys are available in 10 different col ors The magnet keys are waterproof shatter proof and by the 16 digit key number also safe for clear identification The operat...

Страница 56: ...Swipe Card Reader MSR with holder or the Waiter Lock with holder and two screws Magnetic Swipe Card Reader kit Waiter Lock kit The Magnetic Swipe Card Reader and Waiter Lock can be installed on ei the...

Страница 57: ...Manual 51 Release the catch on one side of the peripheral s holder Remove the back cover of the holder Fit the holder on the side of the display which was previ ously uncovered Route the connecting c...

Страница 58: ...pherals 01750306119 A BEETLE iPOS plus XL User Manual 52 Use the two screws supplied to secure the holder to the dis play Place back the back cover of the peripheral The installation steps are com ple...

Страница 59: ...ns For example you may see the following message irrespective of processor type on the monitor WN ID xx xx Date xx xx is the placeholder of the BIOS version number Following the completion of the BIOS...

Страница 60: ...train of blinking red LED Decode by counting the number of blinks in a train and check against the error code table below Number of pulses Error description 1 Hard Disk 1 failed internal hard disk 2 H...

Страница 61: ...1g m3 to 25g m3 Condensation is not permitted Display Characteristics Pixels H x V 1920 x 1080 White Luminance Cen ter 360 cd m2 Typ Contrast Ratio 1000 Typ Optical Response Time 20 ms Support Color...

Страница 62: ...f The PSU has to comply with the following minimal requirements and common standards Rated input voltage 100 240VAC Rated input current 2 0A Input frequency range 47 63 Hz Rated output voltage 24V 5 R...

Страница 63: ...S965 F0h RF Operating Frequency 13 56 MHz Host Interface USB 2 0 Full speed HID 1 11 Usage Page 0xFF45 Usage 0X2200 Rated Voltage 5 0 V Rated Current 250 mA RF Output Power 230mW Operating Temperatur...

Страница 64: ...V power supply User interface COM5 Rated voltage 12V 5V COM6 Rated current 1A combined each sup ply PUSB12V 2x powered USB rated 3A PUSB24V 1x powered USB rated 3A Power output DC24 V Out 24V DC conne...

Страница 65: ...Technical Data 01750306119 A BEETLE iPOS plus XL User Manual 59...

Страница 66: ...Depends on the power adapter used See above table for the applicable total power available 5V 0 1A USB 3 0 USB1 5V 0 5A USB2 5V 0 5A USB 2 0 USB3 5V 0 5A USB4 5V 0 5A PUSB24V 5V 0 5A 24V 3A PUSB12V 1...

Страница 67: ...wered USB port Model Manufacturer 1 TH200i series Diebold Nixdorf 2 TH210 series Diebold Nixdorf 3 TH230 series Diebold Nixdorf 4 TH250 series Diebold Nixdorf 5 TH320 series Diebold Nixdorf Connecting...

Страница 68: ...ute for Standards D Sub D Shaped Sub miniature ESD Electronically Sensitive Devices HDD Hard Disk Drive IEC International Electrotechnical Commission ISO International Organization for Standardization...

Страница 69: ...Diebold Nixdorf Singapore Pte Ltd 151 Lorong Chuan New Tech Park 05 01A B Singapore 556741 Order No 01750306119 A...

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