Diamond TV Wonder HD 750, Руководство пользователя, Страница: 5 / 5

5
Step14: Click “ Finish ”, the Arcsoft TotalMedia software is installed on your computer.
Setting up your tuner for Arcsoft Total Media
1. Open the Total Media 3.5 software by double clicking on the Total Media 3.5 icon on
your desktop
2. Click on “Setup” and then click on “TV”
3. Click “next on the TV Signal Wizard
4. Choose your region (United States is the Default)
5. Choose Cable or Antenna TV and click Next (Note: this product may not work for
satellite and some cable providers)
6. Click on “start” to scan for available channels
7. Choose Yes or No for Digital EPG (Electronic Programming Guide)
8. Click Finish
Trouble shooting
1. Cannot detect any channels with auto scan.
x
Please check if there is over the air ATSC broadcasting channels/programs in your area
x
Please check if your signal condition is too weak, try to move the antenna around and
re-scan again, it is better to move the antenna near the window
x
Please check you connect the antenna and tightly
x
Please check you select right country in the Total Media software scan function page.
x
Please try to use an outdoor antenna and scan once more.
2. I do find some channels, but this time I get fewer channels than last time
x
Maybe you moved antenna’s position or angle, try to find the better position and keep the
antenna vertical
x
The weather also can also affect your receiving signal quality, if the weather is bad today,
that is the reason
x
In some new start ATSC broadcasting area, the provider of ATSC broadcasting may
change their broadcasting power day by day, try to find the best power strength.
3. When I watch program, Screen blacked out when playing or freezes on first picture.
Unfortunately, you are in a weak signal condition. The reason is same as question 2.
4. Video playing but Audio failed
Please check the sound card or the volume setting.
5. Watching TV some time freeze or slow, also audio stroke
1. Please check your PC is not Pentium 3 or 2, TVW750USBD ATSC Tuner requires a higher end
CPU to decoding ATSC stream
2. Please check you VGA driver is properly installed and updated
3. Please don’t run other high CPU loading software such as game and CAD.
For further Support please visit www.diamondmm.com or call 1800 503 2378