Troubleshooting
Note:
1. Frost on evaporator tube will only occur when refrigerator has not been running for a
period of time, or upon initial start-up.(first time refrigerator is lit)
Problem
Likely Cause
Solution
Refrigerator
and/or Freezer are
to warm
Is the burner lit
If the burner is not lit, re-light and check op-
eration. If the burner does not light, refer to
“Burner will not Light”
Is it time to defrost
Defrost according to Owner’s Manual
Is ventilation according to Owner’s
Manual
Make sure ventilation is according to Own-
er’s Manual
Is the gas pressure correct
Have a qualified technician check your gas
pressure. i.e. local propane company. The gas
pressure should be 11” water column.
Is the ambient temperature extra warm Limit door openings to absolute minimum
Are the condenser fins dirty
Clean the condenser fins (see page 8)
Are the absorber coils dirty
Clean the absorber coils (see page 8)
Do you smell ammonia
If there is an ammonia smell, the cooling unit
is leaking and must be replaced
Check for frost on evaporator outlet
tubing
Tip refrigerator forward to 10:00 position and
hold it there for 5 seconds, or you can wait
for 10 – 12 hours and refrigerator will quit by
itself. (see note 1)
Is the refrigerator level
Level the refrigerator according to the Own-
er’s Manual
Refrigerator com-
partment freezes
my food
Is the burner modulating? (flame goes
from “high” to “low” flame while some-
one else turns thermostat knob from
“MAX” to “MINIMUM”)
If flame does not modulate, it may be possi-
ble that the thermostat is defective. Contact
your local
Diamond
dealer for further infor-
mation and replacement.
Refrigerator is located in an unheated
area, or where the temperature is low
If the area where the refrigerator is below 50
F, you must either move the refrigerator to a
heated area, or build a cover for the refrigera-
tor.
Thermostat knob is at a cold setting
Turn thermostat knob counterclockwise to
the warmest position, and then turn it clock-
wise to setting “2”
07/12 Version 3.1
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