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Custom Tuning (EX Platinum)
In order to apply custom calibrations using the custom tuning option,
you will need to contact a professional calibrator (dealer) with access to
our custom tuning software. For more information, contact our Technical
Support department or visit our website.
To get started, the dealer will request a stock file. Follow these
instructions to read and create this file:
1 Connect the device to the vehicle using the HDMI cable. Allow the
device to boot up.
2 While in the Main Menu, select the
Tuning
icon
3 In the Performance
Tuning menu, select
the
Custom Tuning
option.
4 Next, select
Read
Vehicle
. The device
will read and store a
stock file.
5 Disconnect the device from the vehicle and connect it to a computer
using the supplied USB cable.
6 Browse the file
explorer and locate
the
t2
drive.
7 Locate and open
the folder labeled
Tunes
.
8 Open the subfolder
labeled with the
vehicle VIN. Copy the
files requested by the dealer and send them to the dealer.
If your vehicle
is equipped with a PCM and TCM, there will be two pairs of files.
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