DSP-19 User Manual
Page 21 of 24
DSP19_MAN_A
6.
Troubleshooting
No Power LED
The first step is to ensure that the correct model of the detector is being used for the installation. Ensure that
the wiring is correct and the correct voltage is being used.
Use a meter to measure the voltage applied to the detector. The voltage must be between 8 volts DC and 35
volts DC.
If the correct voltage is applied and the power LED is not on, replace the detector.
Power LED Flashes Slowly (2Hz)
This flash rate indicates that the detector has insufficient voltage applied to it. Use a meter to measure the
voltage applied to the detector. The voltage must be between 8 volts DC and 35 volts DC.
If the correct voltage is applied and the power LED is still flashing, replace the detector.
Power LED Displaying 1 Flash On, Every Two Seconds
This flash rate indicates that the detector has an open loop, a high resistance in the loop circuit, or excessive
inductance.
The first step is to confirm that the detector has a loop connected to it and the loop is connected to the correct
pins (see the wiring configuration for the pin out).
If a loop is connected to the correct pins of the detector, disconnect the loop and using an ohmmeter, check the
resistance of the loop circuit. If the resistance is above 5 ohms there is a bad connection or the wire has been
damaged. The resistance will typically be 1.5 ohms or less.
If the resistance is below 5 ohms, the loop inductance should be checked. This is done using an inductance meter.
The inductance of the loop should be less than 1500 microhenries. It is very unusual to have a loop with an
inductance value this high, but it is possible with very large loops and many turns. If the loop inductance value is
above 1500 microhenries, the loop will have to be replaced with a loop with less inductance. Contact technical
support for help with very large loops.
If you do not have a meter capable of measuring resistance and inductance but do have another operating
detector in the same control box, you can skip to this step. Swap the loops between a working detector and a
failing detector. If the problem follows the loop the loop is the problem. If it stays in the same detector, replace
the detector.
Power LED Displaying 2 Flashes On, Every Two Seconds
This flash rate indicates that the channel has a shorted loop, a low resistance across the loop circuit, or insufficient
inductance.