After Sales Support TEL
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1800 189 941
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TROUBLE SHOOTING
5.1 Trouble Shooting
Check the receiver according to the procedures detailed below.
If the receiver does not work properly after conducting Problem Solving Protocols,
please contact the technical department. This unit contains dangerous voltages,
never remove the cover.
When not in use for a long period, it is recommended that you unplug the unit from
the main power socket.
Problem
Solution
No Power
Check the power cord for defects.
Check mains power switch is on.
Press power button on RCU
Check toggle switch on back of unit is on.
No Reception
Check the Signal Strength Indictor and check
the antenna cable and that the antenna has
been inserted correctly
No Sound
Volume may be set to low or audio muted.
Check the audio cable connection.
No Video
Change video output port or video display type.
Check the video cable connection.
The remote control is in operation,
but the receiver is not responding
Check the batteries.
Check the battery contact.
No Channels in the Channel List
Please rescan channels
